slas jobs in Emirate of Abu Dhabi
A leading firm in the UAE is seeking a dedicated Service Desk Engineer to ensure timely incident resolution and provide solution-based support for technical requests. The ideal candidate should possess a Bachelor's degree in Computer Science or related field and have 3-5 years of IT service or technical support experience. Familiarity with ITIL principles and ITSM tools is essential. This...
A leading financial institution in the Middle East is looking for a Team Leader in the Contact Centre in Abu Dhabi. You will manage a customer service team, ensuring that service level agreements are met while driving continuous improvement in customer experience. Ideal candidates must have a Bachelor's degree and at least 3 years of relevant experience, along with excellent communication skills...
Overview Job Area: Engineering Group, Engineering Group > Software Applications Engineering. Company: Qualcomm Engineering FZ LLC. General Summary / About the Role: We have validated solutions in-market and now need to industrialize them: codify best practices, define deployment blueprints, optimize total cost of ownership (TCO), and scale delivery through System Integrators (SIs). As the...
Job Purpose To manage the facilities and operations within the assigned portfolio of assets/ buildings while implementing best supplier and customer relationship management, facilities management, building energy services management, maintenance, and contract management practices that improve the overall operational efficiency of managed assets, maintain high customer satisfaction, and help...
Overview Role: Operations Officer - Exports Location: Abu Dhabi Key Accountabilities - Exceptional delivery to ADIB’s valued internal/external customers, as per our set Standards and SLA/TAT with the business partners. - Make sure to extend support to ensure swift operations to our IBG countries as per agreed SLA/TAT with them. - Aim to achieve the overall objective of the institution with no...
Overview Location: Abu Dhabi, AE. This role is part of the Dubai Regional Office (DRO) covering Southern Africa to the Indian Subcontinent. We are looking for a Ports & Terminals (P&T) Procurement Manager to join our team in Dubai. You will be in charge of procurement and supplier relationship management for the assigned portfolio. Procurement Manager role within CMA CGM Group, a global leader...
INSPIRE | EXHILARATE | DELIGHT For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches,...
Working Hours: 6 Hours (5 active work hours + 1 hour lunch break) Salary: AED 6000/- without NAFIS Responsibilities - Answer incoming calls on time and friendly manner. - Schedule orders as per the customer’s request. - Evaluate escalations and complaints of the callers and provide proper solutions. - Boost customer loyalty by offering a proper experience over the phone. Emails - Handle...
The Senior Manager Rotable Management is responsible for managing the end-to-end repair lifecycle and overall pool support of rotable components to ensure operational readiness, cost efficiency, and compliance with technical and reliability standards. This role focuses on optimizing repair turnaround times (TAT), improving vendor performance, enhancing repair processes, maximizes the standard of...
About KATIM KATIM is a leader in developing innovative secure communication products and solutions for governments and businesses. As an integral part of the Space & Cyber Technologies cluster at EDGE, one of the world’s most distinguished advanced technology groups, KATIM stands as a beacon of trust in an ever‑evolving landscape where cyber risks are a constant menace. Our aim is to satisfy the...
Responsibilities - Answer calls politely and respond to emails - Provide information about the company’s products or services and create interest in the offer - Identify customer inquiries, complaints, concerns, and overall needs - Research required information using available resources - Follow up with the customer whenever necessary - Identify and escalate priority issues - Document all call...
AVP-International- KYC Outsourcing Hub (Emiratized Role) - Full-time - Sub Division: Credit - Administration - Division: GCOO First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We’re in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local...
Description Position: Senior Product Manager Location: Abu Dhabi Role Purpose: - To lead and manage the performance of Home Finance and real estate in generals products as per the banks strategy. - The BD will implement strategy through the management of product financials parameters process business development and marketing plans. - The Senior Product Manager will have end to end ownership...
Overview Some careers grow faster than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Financial Crime Compliance aligns current activities within Global Risk and helps to build these into a more integrated framework, which enables HSBC to manage financial crime risk more effectively. It builds stronger controls to...
Dream Soft LLC, a leading IT solutions provider in Abu Dhabi, UAE, is seeking a skilled Network Wireless Engineer to join our dynamic team. The successful candidate will be responsible for managing and maintaining enterprise-level network infrastructure, ensuring seamless operations and high performance. If you have a solid background in network engineering and a passion for cutting-edge...
Select how often (in days) to receive an alert: Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued. About the business area The Credit Group, within the Corporate & Investment Banking Group (CIBG), oversees corporate credit risk management, including...
A leading financial institution in the Middle East is looking for a Team Leader in the Contact Centre in Abu Dhabi. You will manage a customer service team, ensuring that service level agreements are met while driving continuous improvement in customer experience. Ideal candidates must have a Bachelor's degree and at least 3 years of relevant experience, along with excellent communication skills...
Description Role: Head of Facility Management Health and Safety Location: Abu Dhabi Role Purpose - Responsible for facility Management function throughout the UAE. - FM team restructuring including developing SLAs KPls etc. - Mentoring and managing FM team. - Client Liaison - Review and improve delivery model and standards of FM service providers Key Accountabilities of the role - To manage...
Some careers grow faster than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Financial Crime Compliance aligns current activities within Global Risk and helps to build these into a more integrated framework, which enables HSBC to manage financial crime risk more effectively. It builds stronger controls to improve the way...
The Financial Crime Operations function is part of the credit administration team and provides second line Fraud Risk oversight for the firm’s front office and support / control functions. Responsibilities Leading and establishing a team of Fraud alert Analysts operating on a 24*7 basis. Documenting and implementing appropriate SOPs and SLAs with various stakeholders. Ensuring effective day to...