slas jobs in Abu Dhabi
A leading firm in the UAE is seeking a dedicated Service Desk Engineer to ensure timely incident resolution and provide solution-based support for technical requests. The ideal candidate should possess a Bachelor's degree in Computer Science or related field and have 3-5 years of IT service or technical support experience. Familiarity with ITIL principles and ITSM tools is essential. This...
A leading financial institution in the Middle East is looking for a Team Leader in the Contact Centre in Abu Dhabi. You will manage a customer service team, ensuring that service level agreements are met while driving continuous improvement in customer experience. Ideal candidates must have a Bachelor's degree and at least 3 years of relevant experience, along with excellent communication skills...
Overview This is a position within Keller Executive Search and not with one of its clients. As the Senior Operations Manager in Abu Dhabi, this senior role is accountable for shaping operations strategy and delivering measurable outcomes across the business. The position partners closely with cross‑functional leaders, drives operational excellence, and scales processes to support growth. See the...
INSPIRE | EXHILARATE | DELIGHT For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches,...
Overview Job Code: 304/001/259 Industry: Gaming – Retail Job Brief: The Head of Legal & Compliance will be responsible for overseeing and managing the entire legal, regulatory, and compliance framework across GCC operations. This role serves as the sole owner of the legal and compliance vertical, ensuring full adherence to commercial, corporate, labor, tenancy, consumer protection, data...
Role Overview The Head of Operations is responsible for the integrity, resilience, and scalability of the firm’s end-to-end operating model, covering execution through settlement, reconciliation, NAV support, reporting, treasury, and investor operations. This role sits at the centre of the platform and owns the operational system that enables efficient trading at scale while meeting...
The consultant should have strong expertise across core Fusion Financials modules, advanced reporting capabilities, and excellent presentation and stakeholder management skills. This role will lead solution design, drive financial process transformation, and provide senior-level advisory to Finance leadership. The ideal candidate will deliver high-quality executive presentations, guide functional...
Company Description Join the UAE’s largest bank and one of the world’s largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders and communities to grow through differentiation, agility and innovation. We are looking for top talent and your success is our success. Accelerate your growth as you help us reach our goals and advance your...
The Reservations Executive plays a pivotal role in delivering exceptional and unforgettable experiences for our guests. Focused on providing a warm and welcoming atmosphere. The role employs exemplary customer service skills, sales techniques, and meticulous attention to detail. The role’s objective is not only to meet but to consistently exceed established benchmarks, including service quality,...
Overview Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping,...
Overview Position Title: L2 Engineer /SME Aruba Department: IT/Network Operations Job Summary The L2 Engineer Aruba is responsible for providing advanced technical support troubleshooting and management of Aruba network solutions. This role involves handling escalated issues from Level 1 (L1) support ensuring the stability and performance of Aruba wireless and wired network infrastructure and...
About Dubai Holding Group Services Group Services is Dubai Holding's shared business services arm that provides consolidated business solutions in procurement, finance and human capital across the Group. With a commitment to talent, digital innovation and continuous improvement, it delivers best-in-class service, enhancing the Group's overall performance. Group Services is dedicated to...
Overview Location: Abu Dhabi, AE. This role is part of the Dubai Regional Office (DRO) covering Southern Africa to the Indian Subcontinent. We are looking for a Ports & Terminals (P&T) Procurement Manager to join our team in Dubai. You will be in charge of procurement and supplier relationship management for the assigned portfolio. Procurement Manager role within CMA CGM Group, a global leader...
Overview 📍 Location: Al Ain 💼 Employment Type: Outsourced 💸 Salary: Upto AED 15,000 per month 🌍 Nationality: Open to all 📅 Working Days: 5 days a week ⏰ Timings: 9 AM–6 PM or 10 AM–7 PM We are looking for an experienced Facilities Supervisor to oversee daily site operations and ensure smooth delivery of all facility management services within a real estate environment. Responsibilities -...
DeepLight AI is a specialist AI and data consultancy with extensive experience implementing intelligent enterprise systems across multiple industries, with particular depth in financial services and banking. Our team combines deep expertise in data science, statistical modeling, AI/ML technologies, workflow automation, and systems integration with a practical understanding of complex business...
Overview AWS have an exciting Data Center Operations Engineer opportunity in Dubai available for a UAE national with family book. AWS are committed to contributing towards the UAE’s goal of employing 75,000 Emiratis in the private sector and Ministerial Resolution No.279. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other...
Overview JOB PURPOSE: To deliver a high quality comprehensive and consistent approach to dealing with complaints and dissatisfied customers across the Group. - To proactively contribute to identifying continuous improvement initiatives developing business intelligence to identify changes and solutions which improve the resolution of complaints across the Group on a day-to-day basis for our...
A leading financial institution in the Middle East is looking for a Team Leader in the Contact Centre in Abu Dhabi. You will manage a customer service team, ensuring that service level agreements are met while driving continuous improvement in customer experience. Ideal candidates must have a Bachelor's degree and at least 3 years of relevant experience, along with excellent communication skills...
Job Title: Project Manager IP/DWDM/ICT Networks Role Purpose: To plan execute and deliver complex network infrastructure projects including IP/MPLS DWDM/OTN and ICT systems within scope budget and schedule ensuring full alignment with business objectives quality standards and security requirements. Key Responsibilities - Project Planning & Execution - Lead end-to-end project delivery for IP...
Position Title: L2 Engineer /SME– Aruba Department: IT/Network Operations Job Summary The L2 Engineer – Aruba is responsible for providing advanced technical support, troubleshooting, and management of Aruba network solutions. This role involves handling escalated issues from Level 1 (L1) support, ensuring the stability and performance of Aruba wireless and wired network infrastructure, and...