slas jobs in Ras al-Khaimah
About the job Who We Are We help to create icons. We help to build marvels. Our products feature in some of the most iconic buildings in the world. RAK Ceramics is one of the largest ceramics brands globally, specializing in ceramic and gres porcelain wall and floor tiles, sanitaryware, faucets, and tableware. Headquartered in the United Arab Emirates, we serve clients in over 150 countries...
POSITION OBJECTIVE The Key Account Manager role is to establish and maintain strong relationships with clients who are considered key accounts within RAKEZ. The primary focus of a Key Account Manager is to effectively manage and grow the relationship with key accounts while ensuring customer satisfaction and achieving revenue goals. The role has 3 key areas: - - Account Management & Customer...
Overview Position : IT Support Specialist Location : Ras Al Khaimah UAE Employment : Full-time Compensation : Base salary Responsibilities - Deliver first- and second-tier technical assistance for hardware software and networking problems. - Address user issues via email phone ticketing systems and escalate complex cases when necessary. - Oversee network devices like routers switches...
Requirements Lead – CRM / Portal (Salesforce) Role Summary The Requirements Lead will translate redesigned business processes into build-ready CRM and portal requirements, supporting a Salesforce-based implementation within a government entity. The Req Lead will lead requirements workshops, produce BRDs, and define workflow, routing, SLA, and reporting requirements to support implementation...
Position: IT Support Specialist Location: Ras Al Khaimah UAE Employment type: Full-time Remuneration: Base salary DUTIES AND RESPONSIBILITIES - Provide first- and second-level technical support for hardware software and network-related issues. - Troubleshoot user-reported problems through various communication channels (email phone ticketing systems etc.) and elevate unresolved or complex...
David Kennedy Recruitment is working with a leading B2B solution provider who are looking to recruit an IT Support Specialist for their offices in Ras Al Khaimah. Position: IT Support Specialist Location: Ras Al Khaimah UAE Employment type: Full-time Remuneration: Base salary DUTIES AND RESPONSIBILITIES: - Provide first- and second-level technical support for hardware, software and...
The jobholder is responsible for processing a subsection of operations within a specific product or functional area and ensure quality and timeliness of the delivery in a costefficient & errorfree manner subject to high risk management and Banks / Regulator Compliance standards. S/he is expected to support the unit in - Ensuring efficient error free processing of transactions with strict...
Our client is a family office seeking to appoint an experienced Assistant Vice President CRM reporting to the Chief Financial Officer, based at its headquarters in Ras Al Khaimah. The role holder will be responsible for leading the company's Salesforce-driven customer relationship management strategy across residential, hospitality, and mixed-use developments, prioritizing the enhancement of...
Job Objective Manage the operation and maintenance of HVAC assets in all RAK properties managed communities. Manage in-house staff and outsourced service providers in accordance with contract SLAs. Enhance team competency through regular trainings. Key Responsibilities - Manage the overall HVAC systems and requirements for all buildings/communities. - Plan and monitor the PPM work carried out...
Overview Job Description About Wynn Al Marjan Island: On schedule to open in the United Arab Emirates in early 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offers 1,530 rooms and suites, 22 restaurants and lounges, a...
Overview SOC Assistant Manager – Wynn Oasis Security, United Arab Emirates (On-site) On schedule to open in the United Arab Emirates in early 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offers 1,530 rooms and suites,...
Overview Position scope: The role is centered on ensuring the functionality of studios and products while maintaining game standards in line with company SLAs. Key responsibilities include training new team members, evaluating staff performance, and actively contributing to the company's development through collaboration and process improvements. The supervisor addresses operational incidents...
Call Center Agent – Emirati Fresh Graduate We are seeking customer-focused and professional Call Center Agents to join our banking team. The role is responsible for handling inbound and outbound calls, assisting customers with their banking needs, resolving queries, and ensuring excellent customer service while adhering to bank policies and compliance standards. Responsibilities - Handle...
The position requires total responsibility and decision making for maintaining the ATC electronic systems in an operational status and standards stipulated by ICAO and GCAA. Project management and overseeing integration, interfacing, installation, implementation, commissioning and operational handovers of projects. Ensuring continuous updating of procedures, staff certification, staff currency...
The Senior Application Support Technical Consultant is responsible for providing high-level technical support troubleshooting and system optimization for SAP applications. This role ensures seamless system performance supports business users and collaborates closely with technical and functional teams to deliver efficient and reliable SAP operations. Key Responsibilities Application & Technical...
About RemotePass RemotePass is a global fintech and workforce management platform that helps companies hire, manage, and pay distributed teams in compliance with local regulations across multiple countries. We work with fast-growing startups and scaleups, partnering closely with founders, executives, and investors to support international growth. About the Role We're looking for an...
Job Purpose The IT Team Leader is responsible for managing, mentoring, and guiding the IT support team to ensure the efficient delivery of technical support services. This role oversees daily support operations, ensures service excellence through effective resource management, and drives continuous improvement in processes and performance. Key Responsibilities - Lead, motivate, and manage the...
To lead and manage the integrated facilities management operations of the organization. The role involves strategic oversight and daytoday coordination of both Hard and Soft Services vendor performance regulatory compliance and service excellence. The Senior Manager will ensure optimal use of resources through effective planning execution and stakeholder collaboration. As a key leadership role...
Overview SOC Assistant Manager – Wynn Oasis Security, United Arab Emirates (On-site) On schedule to open in the United Arab Emirates in early 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offers 1,530 rooms and suites,...
JOB PURPOSE: Responsible for processing all the sales transactions; handle the process of tracking, managing, organizing and following up of sales leads from the generation of leads to their conversion into registration. CORE RESPONSIBILITIES: - Support sales processing by inputting business cases in the system on daily basis to ensure that all necessary data are accurately completed in the...