helpdesk jobs in Abu Dhabi
Position Purpose The Helpdesk Operator is responsible for delivering an efficient and customer-focused helpdesk service within the organization. The role involves receiving, logging, and coordinating service requests, ensuring timely communication between clients, technicians, and internal teams. The operator ensures full compliance with service procedures and supports smooth operational...
Position: IT Helpdesk SupportWork location: FujairahJoin Immediately (available in UAE) Position OverviewWe are seeking an experienced IT Support professional to join our team on a full-time basis. The successful candidate will be responsible for providing technical support and assistance to our project site team. This is a hands‑on role that requires strong technical skills, excellent...
An established industry player is seeking an IT Helpdesk Engineer to provide exceptional technical support in a fast-paced environment. This role involves addressing user queries, maintaining hardware, and ensuring timely resolution of IT issues. You'll proactively monitor service desk requests and assist in software rollouts while documenting all processes meticulously. Join a dynamic team that...
We are seeking an experienced IT Support professional to join our team on a full-time basis. The successful candidate will be responsible for providing technical support and assistance to our project site team. This is a hands‑on role that requires strong technical skills, excellent communication, and the ability to work in a fast-paced environment. Key Responsibilities: - - Provide on‑site...
Helpdesk Operator - UAE NationalMake a difference every dayWe are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public services to...
Job summary Responsible for the administration and management of the IT Help Desk Provides first class customer service to the University s desktop users through first call resolution for desktop hardware software LAN WAN e-mail web Internet Intranet and administrative computing related problems Under the supervision of the superior in charge Manage the daily operations of the helpdesk using...
Job Title Helpdesk Operator Department Reporting To CAFM and Contact Center Manager Site Job Purpose Operates the helpdesk by receiving requests resolving and allocating accordingly Key Responsibilities Utilize and operate the CAFM Helpdesk system Receive calls and determine category type and response Enter the details of the request on the Helpdesk system Advise the caller of when to expect a...
Overview:G42-Smart Nation, Operations is looking for an experienced Helpdesk executive to supervise/Monitor system performance/status, Ticket management/remedy portal. --------------------------------------------------------------- The opportunity To hone your skills as a Helpdesk Executive at G42 Smart Nation—a next-gen, future-tech company delivering cutting-edge AI-driven solutions that are...
Schedule and coordinate appointments and travel arrangements for facilities Mobile teams- Keeping and Updating all records for LPO/Invoices/Clients' Database/AMC Contracts/Vendors/Service Reports/Materials and others- Sending invoices and make follow up calls to Clients on pending payments- Monitor all AMC Contract expiry dates and due payments and coordinate with appropriate department to...
Job Code: 053/001/271 Industry: Information Technology Job Brief: We are seeking an experienced and skilled IT Support professional to join the team in Dubai. The role involves providing end-to-end technical support, managing IT infrastructure, troubleshooting hardware and software issues, and ensuring smooth day-to-day IT operations across systems, networks, and devices. Responsibilities -...
As a Guest Services Host - Telecommunications, you will be the face of our organization delivering exceptional customer experience to all visitors, clients, and partners. You will support front Desired Candidate Profile Previous experience in guest services, hospitality, or customer Company Industry - Hotels - Hospitality Department / Functional Area - Helpdesk - Customer Service -...
Role Overview We are looking for a skilled IT Operations professional to provide day-to-day IT support and ensure the smooth operation of IT systems and infrastructure for the Royal Family of Abu Dhabi. The role involves troubleshooting technical issues assisting users and maintaining IT equipment and services in a high-standard confidential environment. Key Responsibilities - Provide...
We are seeking an experienced IT Support professional to join our team on a full-time basis. The successful candidate will be responsible for providing technical support and assistance to our project site team. This is a hands‑on role that requires strong technical skills, excellent communication, and the ability to work in a fast-paced environment. Key Responsibilities: - - Provide on‑site...
- Position: IT Helpdesk Support - Work location: Fujairah - Join Immediately (available in UAE) Position Overview We are seeking an experienced IT Support professional to join our team on a full-time basis. The successful candidate will be responsible for providing technical support and assistance to our project site team. This is a hands‑on role that requires strong technical skills, excellent...
IT Helpdesk EngineerJob Description:Provide first and second line technical support, answering user queries relating to hardware and software problems, via desk visit, phone and email.Answer and log all service desk calls that are received via desk visit, telephone and email in a timely manner, escalating any issues to third line support when required.Proactively monitor the Service Desk...
A facilities management company is seeking a Helpdesk Operator to provide a customer-focused helpdesk service. The operator will manage service requests, coordinate tasks among technicians, and ensure timely communication with clients. Strong communication and customer service skills are essential, along with proficiency in CAFM systems. The role requires organizational skills and the ability to...
IT Helpdesk EngineerJob Description: Provide first and second line technical support, answering user queries relating to hardware and software problems, via desk visit, phone and email. Answer and log all service desk calls that are received via desk visit, telephone and email in a timely manner, escalating any issues to third line support when required. Proactively monitor the Service Desk...
A facilities management company is seeking a Helpdesk Operator to provide a customer-focused helpdesk service. The operator will manage service requests, coordinate tasks among technicians, and ensure timely communication with clients. Strong communication and customer service skills are essential, along with proficiency in CAFM systems. The role requires organizational skills and the ability to...
An established industry player is seeking an IT Helpdesk Engineer to provide exceptional technical support in a fast-paced environment. This role involves addressing user queries, maintaining hardware, and ensuring timely resolution of IT issues. You'll proactively monitor service desk requests and assist in software rollouts while documenting all processes meticulously. Join a dynamic team that...
Position Purpose The Helpdesk Operator is responsible for delivering an efficient and customer-focused helpdesk service within the organization. The role involves receiving, logging, and coordinating service requests, ensuring timely communication between clients, technicians, and internal teams. The operator ensures full compliance with service procedures and supports smooth operational...