technical helpdesk jobs in Abu Dhabi

- Position: IT Helpdesk Support - Work location: Fujairah - Join Immediately (available in UAE) Position Overview We are seeking an experienced IT Support professional to join our team on a full-time basis. The successful candidate will be responsible for providing technical support and assistance to our project site team. This is a hands‑on role that requires strong technical skills, excellent...

IT Helpdesk Engineer Job Description: Provide first and second line technical support, answering user queries relating to hardware and software problems, via desk visit, phone and email. Answer and log all service desk calls that are received via desk visit, telephone and email in a timely manner, escalating any issues to third line support when required. Proactively monitor the Service Desk...

A leading support services provider in the United Arab Emirates is seeking an IT Helpdesk Support professional. This role involves providing first-line support to users and ensuring the performance of the IT infrastructure. Responsibilities include troubleshooting, diagnosing technical issues, managing IT assets, and maintaining documentation. The ideal candidate should possess a Bachelor's...

We are seeking an experienced IT Support professional to join our team on a full-time basis. The successful candidate will be responsible for providing technical support and assistance to our project site team. This is a hands‑on role that requires strong technical skills, excellent communication, and the ability to work in a fast-paced environment. Key Responsibilities: - - Provide on‑site...

- Manage all enhancements in Cards Management System. - Facilitates channels in communicating with cards management system for digital and other projects. - Support cards management system for production issues. - Help the team in implementing the payment scheme compliance and mandates. - Support all critical issues 24/7 to instantly recover, minimize the downtime and avoid re-occurrence. - Plans...

Job Title Technical Support Engineer - Network IP Telephony Certification - Cisco Certified Network Associate (CCNA) - CompTIA Network - CCNP Voice certification - Cisco Certified Design Associate (CCDA) Experience 6 Responsibilities - Ensure high availability and reliable performance of the Network & IP Telephony environment. - Design and implement IP telephony solutions including voice...

Overview Technical Support Engineer - Network IP Telephony at Intertec Systems. Responsibilities - Ensure high availability and reliable performance of the Network & IP Telephony environment. - Design and implement IP telephony solutions, including voice mail, call routing, and conferencing. - Configure Cisco IP phones, Call Manager, and other related components. - Troubleshoot and resolve IP...

Description Role: Contact Center Solutions Senior Technical Analyst (Outsource) Location: Abu Dhabi Role Purpose: This role covers an IT team leader position to support the digital channels: Contact Center IVR Genie Dialer Chatbanking Data Voice Recording ITM Digital Connect Video Recording WFM SMS banking and UBPS. Reporting to Manager of Digital Channels Platforms. His role ensures those...

Overview: Presight, an ADX-listed public company limited by shares whose majority shareholder is Abu Dhabi company G42, is the region’s leading big data analytics company powered by Artificial Intelligence (“AI”). It combines big data, analytics, and AI expertise to serve every sector, of every scale, to create business and positive societal impact. With its world-class computer vision, AI and...

Job summary Responsible for the administration and management of the IT Help Desk Provides first class customer service to the University s desktop users through first call resolution for desktop hardware software LAN WAN e-mail web Internet Intranet and administrative computing related problems Under the supervision of the superior in charge Manage the daily operations of the helpdesk using...

Job Title Helpdesk Operator Department Reporting To CAFM and Contact Center Manager Site Job Purpose Operates the helpdesk by receiving requests resolving and allocating accordingly Key Responsibilities Utilize and operate the CAFM Helpdesk system Receive calls and determine category type and response Enter the details of the request on the Helpdesk system Advise the caller of when to expect a...

Overview:G42-Smart Nation, Operations is looking for an experienced Helpdesk executive to supervise/Monitor system performance/status, Ticket management/remedy portal. --------------------------------------------------------------- The opportunity To hone your skills as a Helpdesk Executive at G42 Smart Nation—a next-gen, future-tech company delivering cutting-edge AI-driven solutions that are...

We are seeking an experienced IT Support professional to join our team on a full-time basis. The successful candidate will be responsible for providing technical support and assistance to our project site team. This is a hands‑on role that requires strong technical skills, excellent communication, and the ability to work in a fast-paced environment. Key Responsibilities: - - Provide on‑site...

Technical Analyst Card Solutions-ITD (Outsource) United Arab Emirates Job Description Role : Technical Analyst Card Solutions (Outsource) Location : AUH -Bateen Role Purpose: Manage all enhancements in Cards Management System. - Facilitates channels in communicating with cards management system for digital and other projects. - Manage all enhancements in Cards Management System. - Support...

The IT Helpdesk Support is responsible for providing end-user support related to all Level 1. ensuring that the performance and availability of the IT Network Infrastructure at the site is healthy and always functional Support Engineer and same is maintained to the highest standard with maximum levels of productivity and efficiency. Support Engineer is responsible for the ongoing support of...

- Position: IT Helpdesk Support - Work location: Fujairah - Join Immediately (available in UAE) Position Overview We are seeking an experienced IT Support professional to join our team on a full-time basis. The successful candidate will be responsible for providing technical support and assistance to our project site team. This is a hands‑on role that requires strong technical skills, excellent...

An established industry player is seeking an IT Helpdesk Engineer to provide exceptional technical support in a fast-paced environment. This role involves addressing user queries, maintaining hardware, and ensuring timely resolution of IT issues. You'll proactively monitor service desk requests and assist in software rollouts while documenting all processes meticulously. Join a dynamic team that...

Job Purpose: To handle customer calls and assist end user on Desktop/Laptop related issues. Qualification: Bachelor’s degree with knowledge of IT Certification: Mandatory knowledge of Microsoft products and ITIL Processes Experience: 2-3 Years Responsibilities: - Attend to all communications to IT Helpdesk (phone, email, Self Service, chat, walk-in) - Use phone etiquette while dealing with...

IT Helpdesk EngineerJob Description: Provide first and second line technical support, answering user queries relating to hardware and software problems, via desk visit, phone and email. Answer and log all service desk calls that are received via desk visit, telephone and email in a timely manner, escalating any issues to third line support when required. Proactively monitor the Service Desk...

An established industry player is seeking an IT Helpdesk Engineer to provide exceptional technical support in a fast-paced environment. This role involves addressing user queries, maintaining hardware, and ensuring timely resolution of IT issues. You'll proactively monitor service desk requests and assist in software rollouts while documenting all processes meticulously. Join a dynamic team that...