A prominent legal services provider in Dubai is seeking an IT Support specialist to provide technical assistance and ensure the smooth functioning of IT systems. The ideal candidate will have a bachelor's degree in IT or Computer Science and 3-4 years of experience in a Helpdesk role. Strong troubleshooting skills, knowledge of Windows and MS Office 365, and excellent communication abilities are...
We are seeking a skilled and service-oriented IT Helpdesk Support professional to join our growing team in Dubai. This role is crucial in ensuring seamless IT operations and providing frontline technical support across the organization. You’ll be the go-to person for diagnosing and resolving hardware, software, and network issues, ensuring a high level of user satisfaction and business...
A recruitment firm is looking for an IT Support Executive based in Dubai. The ideal candidate will have a bachelor's degree or diploma in IT or Computer Science, with 1-3 years of experience in support or helpdesk roles. Familiarity with Windows OS, Microsoft Office, Active Directory, and basic networking is essential. Preferred certifications include CompTIA A, MCP/MCSA, or ITIL Foundation....
Note: Applicants must be currently based in the UAE to be considered for this role. We are seeking a skilled and customer-oriented IT/Helpdesk Administrator to provide first and second-line technical support for our internal users and clients. The ideal candidate will have a strong background in Microsoft technologies, excellent problem-solving skills, and the ability to thrive in a fast-paced...
Job Summary We are looking for a skilled IT Helpdesk Technician to provide technical support, troubleshoot system issues, and ensure smooth IT operations within our organization. The ideal candidate should have strong knowledge of hardware/software troubleshooting and excellent customer-support skills. Provide first-level technical support for laptops, desktops, printers, and network...
Job Summary (List Format) - Provide Level 1 technical support for endpoints, network queries, and basic IT infrastructure issues. - Troubleshoot and resolve OS-level issues (Windows/Mac/Linux). - Support and troubleshoot networking protocols and configurations (VLAN, DNS, DHCP). - Monitor and maintain IT equipment, applications and network connectivity. - Support POS (Point of Sale) systems...
A leading IT support company in Dubai is seeking an IT Support Specialist to provide on-site and remote assistance. Responsibilities include resolving software and hardware issues, coordinating network access, and maintaining IT equipment inventory. Candidates should have 3 to 4 years of experience in IT support roles and possess a UAE driving license with a car for site office support. This role...
A fast-growing tech organization in Dubai is seeking a Service Desk Analyst to provide first-line IT support to ensure system efficiency. In this role, you'll troubleshoot issues, assist users with onboarding, and manage technical inquiries. The ideal candidate should have 1-3 years of service desk experience, solid knowledge of Windows/Mac OS, and excellent communication skills. Benefits include...
A prominent IT solutions provider in Dubai seeks an IT Support Specialist to handle technical issues and support requests from users. The role requires a minimum of 2 years of experience along with a diploma in technology. Candidates must possess excellent communication skills, with the ability to speak Arabic being essential, and certifications like CompTIA A+ or N+ are advantageous....
A leading authentication solutions company in Dubai is seeking a Help Desk professional to provide first-line support and guidance. The role includes managing customer requests and incidents, ensuring high levels of service, and providing training. Ideal candidates will be fluent in Arabic and English, with a strong customer-service orientation and analytical skills. This position offers...
A leading educational institution in Dubai is seeking an IT Assistant to support the Information Technology Department. The role involves providing technical support, preparing documentation, and assisting with user training. Ideal candidates should have a Bachelor's degree in IT and 13 years of experience in IT support. Strong communication skills and a customer-oriented approach are essential....
- Opportunity to standardise and mature user services - Leadership position within a growing IT function About Our Client This opportunity is with a large organisation in the financial services sector, based in Dubai. Job Description - Ownership of user services and access controls - Ensuring consistent service quality and user experience - Managing support and service delivery teams - Acting...
A leading recruitment client seeks an experienced IT support leader to manage user support teams in Dubai. The ideal candidate will have 8-10+ years of experience in IT support, currently supporting a GCC bank, and strong operational and people management skills. Responsibilities include managing ticket flow and ensuring service levels are met. This is an excellent opportunity for someone looking...
A leading HR solutions company based in Dubai is hiring a Customer Support Technician to ensure seamless experiences for clients. You will act as the first point of contact for HR inquiries, respond to queries via email and phone, and support onboarding for new customers. The role emphasizes outstanding communication skills, attention to detail, and problem-solving abilities. This position offers...
Job Summary:The IT Helpdesk Agent is responsible for the day to day service delivery and operations of the IT Service Desk support function and, responsible for the delivery of consistent IT support services to the business. Provides first level of support and logging of all IT related service requests and incidents for both Atlantis, The Palm and The Royal Atlantis. You will assist the hotel...
We are looking for a Helpdesk Analyst to provide 1st line support and guidance, ensuring that all requests, issues, orders, and complaints are recorded, categorised, prioritised, and resolved in compliance with agreed SLAs. You will be working as part of a team, have an excellent telephone manner and take pride in the work you deliver. Where possible, a first-time fix should be provided through...
We are looking for a Helpdesk Analyst to provide 1st line support and guidance, ensuring that all requests, issues, orders, and complaints are recorded, categorised, prioritised, and resolved in compliance with agreed SLAs. You will be working as part of a team, have an excellent telephone manner and take pride in the work you deliver. Where possible, a first-time fix should be provided through...
Technical Knowledge Knowledge and Experience in managing Windows Servers 2012R2 2016 2019 Knowledge and Experience in services such as Active Directory DNS DHCP Knowledge and Experience in managing Microsoft Office 365 Intune Intune Policies Azure Knowledge and Experience on Microsoft SharePoint OneDrive Knowledge and Experience in managing and implementing FortiGate Firewall IPSec SSL VPN...
As a partner to businesses and governments, Crane Authentication offers expertise and cutting‑edge innovations that protect and enhance products, secure identities, safeguard revenues and enforce compliance. Customers from different business sectors and levels of government trust our team of 1,250 people for their expertise in R&D, security design, engineering and data‑driven insights. We are an...
A leading legal firm in Dubai is seeking an IT Support professional to provide technical assistance, ensuring smooth IT system functioning. Responsibilities include first-level support for hardware and software, user issue resolution, and infrastructure management. The ideal candidate holds a Bachelor's degree with 3–4 years of experience in IT Support, possesses strong knowledge of Windows...