customer service operations jobs in Dubai

A leading fintech company in Dubai is seeking a Customer Support Manager to lead the customer support team. This role involves overseeing operations, resolving issues, and enhancing customer satisfaction. Ideal candidates have over 5 years of experience in customer support, with a solid background in fintech or regulated industries. Strong leadership and analytical skills, along with experience...

The Customer Service Operations Team Leader will oversee daily call center operations guide a team of customer service agents and ensure service excellence on behalf of a major employer in Dubai. This role requires strong leadership operational discipline and the ability to drive performance in a fast-paced environment. Key Roles & Responsibilities - Supervise and support a team of customer...

A leading banking institution in the UAE is seeking a Service Hub Specialist to ensure the smooth delivery of services across multiple branches. The successful candidate will act as the central point of contact for service inquiries while enhancing customer satisfaction and operational efficiency. Required qualifications include a Bachelor's degree and 2-3 years of experience in the banking...

A food and beverage services company located in Dubai is seeking a Customer Service Coordinator to enhance client operations. The role demands strong communication skills, with 3-5 years of experience in customer service or project coordination. Responsibilities include acting as the key contact for inquiries, ensuring internal compliance, and managing documentation. The ideal candidate will...

Head Baker Location: Dubai Opening: In 2-3 months Job Summary: Our client is seeking a talented and passionate Head Baker to lead their bakery team for a U.S.-based donuts & coffee franchise launching in Dubai. As a hands‑on leader, you'll bring the magic of donuts to life and help build an iconic brand from the ground up. Requirements - Strong baking experience (donuts/pastry background a...

About Médetone Médetone is a dynamic and fast-growing online pharmacy that prioritises customer care and innovation in healthcare delivery. We are committed to providing customers a seamless, safe, and efficient service. We offer prescription medications, over-the-counter products, and personalised healthcare services. As we continue to grow, we are looking for a skilled Customer Service Manager...

A leading international bank in Dubai is seeking a Retail Service Manager who will play a key role in ensuring exceptional customer service and operational efficiency. The ideal candidate will support frontline teams managing customer queries and complaints while implementing process improvements to enhance the customer experience. Strong leadership, problem-solving skills, and stakeholder...

Company Description Do you want to shape the world of tomorrow and work on innovative projects? Then you're a good fit for us! We are a global engineering group with 15,000 employees and 140 locations worldwide. With our services, we are driving the topics of energy efficiency, climate protection and decarbonization and developing tech industries into new dimensions. The world of SEGULA...

About Company Established in 2015, Washmen is your go-to app for outsourcing your dry cleaning and laundry. An award-winning pioneer in its industry, Washmen is well-recognized for its quality, consistency, and convenience. Washmen’s mission is to replace your washing and drying machine using state-of-the-art technology and a user-friendly app. The service is aimed at people who lead busy lives...

A leading global beauty company is hiring a Customer Service Executive in Dubai. You will oversee order execution and customer satisfaction while ensuring compliance and timely deliveries. Responsibilities include order processing in SAP, cross-functional coordination, managing E-commerce operations, and driving service quality. Ideal candidates have strong order management skills, proficiency in...

We are currently looking for a Customer Service Officer for our UAE operations with the following terms & conditions. Job Purpose To provide end-to-end operational and administrative support for the Customer Experience Department by executing manual process-driven tasks related to complaints handling, quality assurance, reporting and documentation. The role ensures accurate data entry, system...

Customer Care Centre Service Coordinator based in Dubai, UAE 492550 Siemens Healthineers SCM-Procurement / Supply Chain Logistics Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering...

Overview Job Announcement – Customer Service Coordinator Our company is seeking to hire a Customer Service Coordinator who demonstrates high efficiency and professionalism. The role is responsible for organizing and managing daily communication with clients, ensuring the delivery of a consistent and professional service experience that reflects the company’s identity and approved operational...

Join our global team for a career filled with opportunities to solve challenges both small and large local and global simple and complex. Would you like to be part of a truly global team that connects supply chain operations to some of the most important players in the maritime industry Founded in Norway in 1861 Wilhelmsen is now a comprehensive global maritime group providing over half of the...

As our Customer Service Executive, you are responsible for order execution, customer satisfaction, and service excellence. You will manage end-to-end order processing for Consumer Beauty and Luxury divisions in the UAE, ensuring accurate, timely, and compliant delivery. Acting as the key link between customers, commercial teams, and internal stakeholders, you will resolve queries, manage returns,...

Fakeeh Health is a pioneering healthcare group brought to the UAE by the esteemed founders of Fakeeh Care Group, KSA. With a strong legacy in clinical excellence, research & innovation, and academic integration, Fakeeh Health stands as a testament to our unwavering commitment to delivering holistic, high-quality, and accessible healthcare. Fakeeh Health includes a network of patient-focused...

JOB TITLE: Customer Care Representative (French & English) COMPANY OVERVIEW Greenbull is an international group of companies in France, Switzerland, and the United Arab Emirates. Through our flagship brands, Greenbull undertakes and develops its activities in several industries: Finance, Insurance, Real Estate, Education, Media, E-commerce, and Hospitality. JOB OVERVIEW About the Role We are...

Overview As our Customer Service Executive, you are responsible for order execution, customer satisfaction, and service excellence. You will manage end-to-end order processing for Consumer Beauty and Luxury divisions in the UAE, ensuring accurate, timely, and compliant delivery. Acting as the key link between customers, commercial teams, and internal stakeholders, you will resolve queries,...

A dynamic online pharmacy in Dubai is looking for a Customer Service Manager to lead their customer service team. This role focuses on improving customer satisfaction and loyalty by overseeing service operations and implementing effective policies. Candidates should have proven experience in customer service management, strong leadership skills, and a passion for exceptional customer service....

A prominent Dubai employer seeks a Customer Service Operations Team Leader to oversee day-to-day call center operations, guide a team of customer service agents, and ensure service excellence. The ideal candidate will have leadership experience in customer service, proficiency in CRM platforms, and a strong understanding of call center metrics. This position offers a competitive salary between...