A leading consulting firm in the UAE seeks an experienced customer service manager to lead customer service operations. This role involves strategy development, team leadership, and coordination with supply chain functions to ensure service excellence. The ideal candidate will possess strong communication skills and 4–7 years of relevant experience in customer service or logistics. A bachelor's...
POSITION SUMMARY Reports directly to the CEO and works closely with secondary key stakeholders, including the CFO/COO, E-commerce Manager, Retail Manager, Finance, and Logistics teams. The Customer Service & Operations Manager is primarily responsible for managing and elevating the entire customer care function across our D2C channels (ecommerce and retail). This role is at the heart of our...
The Customer Service Operations Team Leader will oversee daily call center operations guide a team of customer service agents and ensure service excellence on behalf of a major employer in Dubai. This role requires strong leadership operational discipline and the ability to drive performance in a fast-paced environment. Key Roles & Responsibilities - Supervise and support a team of customer...
A leading fintech company in Dubai is seeking a Customer Support Manager to lead the customer support team. This role involves overseeing operations, resolving issues, and enhancing customer satisfaction. Ideal candidates have over 5 years of experience in customer support, with a solid background in fintech or regulated industries. Strong leadership and analytical skills, along with experience...
A leading management firm is seeking a results-driven Location Manager in Abu Dhabi to oversee daily operations at the facility. The role involves managing staff, optimizing processes, and ensuring excellent customer service. The ideal candidate should have a bachelor's degree in a related field and at least 5 years of experience in a managerial role. Strong leadership and communication skills...
A leading banking institution in the UAE is seeking a Service Hub Specialist to ensure the smooth delivery of services across multiple branches. The successful candidate will act as the central point of contact for service inquiries while enhancing customer satisfaction and operational efficiency. Required qualifications include a Bachelor's degree and 2-3 years of experience in the banking...
| | || --- | --- || Location | Abu Dhabi Emirate, United Arab Emirates || Qualifications | High School / Matriculation || Experience | 2 Year+ |## Job OverviewSaadiyat Beach Club is seeking a Customer Service Agent / Telephone Operator to ensure customers contacting the club for information such as membership, directions, day pass reservations, and restaurant information receive efficient and...
Customer Service Agent / Telephone Operator At Aldar Hospitality, we're not just about places; we're about experiences. Each property in our diverse portfolio – from the serene beaches to the bustling cityscapes – is more than an asset; it's a destination where luxury and hospitality converge. Our commitment to excellence is the cornerstone of what we offer, promising a vibrant, energetic...
Head Baker Location: Dubai Opening: In 2-3 months Job Summary: Our client is seeking a talented and passionate Head Baker to lead their bakery team for a U.S.-based donuts & coffee franchise launching in Dubai. As a hands‑on leader, you'll bring the magic of donuts to life and help build an iconic brand from the ground up. Requirements - Strong baking experience (donuts/pastry background a...
A leading international airline in Dubai is seeking a Lead for Airport Operations to oversee daily operations, ensuring service and safety standards are met. The ideal candidate will have a background in customer service and operational leadership, along with strong communication skills. You will manage staff, conduct briefings, and support the General Manager in various projects. Flexibility to...
Overview Job summary: Should possess good knowledge of modern ERP systems and be well versed with Microsoft Office and SAP. Should have strong communication skills and the ability to coordinate with various departments. Responsible for all day-to-day logistics and customer service functions of the Hospitality division of Assa Abloy in the IMEAT region (India, Middle East, Africa & Turkey), based...
About the Role As a Customer Service Officer, you will play a key role in delivering exceptional service to customers across our branch network. You’ll ensure smooth service delivery, uphold operational controls, support sales activities, and promote digital migration—all while maintaining the highest standards of compliance and professionalism. This role sits within our Retail Banking Division...
Job Title: Customer Service Advisor - Dubai- Medical background ( Arabic/ English Speaker) Job Description The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or...
Overview Maritime & Mercantile International (MMI) and Emirates Leisure Retail (ELR), subsidiaries of the Emirates Group, are industry leaders committed to world-class service and exceptional customer experiences. MMI is a global powerhouse in beverage distribution and retail, serving 30+ countries. As a trusted supplier of premium beverages, MMI offers an extensive selection of fine wines,...
Job Summary GluCare Integrated Diabetes Center is seeking a dedicated and customer-focused Customer Service Excellence Representative (UAE National only) passionate about delivering excellent patient care and thriving in a dynamic healthcare setting. The ideal candidate will serve as the first point of contact for patients, providing exceptional service through phone, email, and other...
A food and beverage services company located in Dubai is seeking a Customer Service Coordinator to enhance client operations. The role demands strong communication skills, with 3-5 years of experience in customer service or project coordination. Responsibilities include acting as the key contact for inquiries, ensuring internal compliance, and managing documentation. The ideal candidate will...
A prominent Dubai employer seeks a Customer Service Operations Team Leader to oversee day-to-day call center operations, guide a team of customer service agents, and ensure service excellence. The ideal candidate will have leadership experience in customer service, proficiency in CRM platforms, and a strong understanding of call center metrics. This position offers a competitive salary between...
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions / Core Responsibilities - Ensure service delivered to our customers meets contractual Key...
Job Code: 120/001/215 Industry: Manufacturing Job Brief: This role is responsible for leading all customer service activities, from strategy and planning to daily execution. The ideal candidate will ensure service excellence, maintain strong customer relationships, and achieve departmental targets through effective team leadership and cross-functional collaboration. Job Responsibilities -...
Overview Job Code: 106/001/080 Industry: Logistics Job Brief We are seeking a Customer Service Executive to join our logistics operations in Ajman. The role involves supporting customers with inquiries, coordinating shipments, and ensuring the timely and accurate delivery of logistics services. The ideal candidate will have prior experience in customer service and a client-focused...