customer service operations jobs in Abu Dhabi

A leading management firm is seeking a results-driven Location Manager in Abu Dhabi to oversee daily operations at the facility. The role involves managing staff, optimizing processes, and ensuring excellent customer service. The ideal candidate should have a bachelor's degree in a related field and at least 5 years of experience in a managerial role. Strong leadership and communication skills...

| | || --- | --- || Location | Abu Dhabi Emirate, United Arab Emirates || Qualifications | High School / Matriculation || Experience | 2 Year+ |## Job OverviewSaadiyat Beach Club is seeking a Customer Service Agent / Telephone Operator to ensure customers contacting the club for information such as membership, directions, day pass reservations, and restaurant information receive efficient and...

Customer Service Agent / Telephone Operator At Aldar Hospitality, we're not just about places; we're about experiences. Each property in our diverse portfolio – from the serene beaches to the bustling cityscapes – is more than an asset; it's a destination where luxury and hospitality converge. Our commitment to excellence is the cornerstone of what we offer, promising a vibrant, energetic...

Description Role: Customer Service Officer (Outsource) Location: Abu Dhabi Role Purpose 1. Attend tenants (private and from government entities) in order to facilitate in issuing new leases, renewing existing leases, termination of leases, issuance of Tawtheeq (Municipality) contracts. Attending tenants with their various kind of multiple requests and complaints etc. 2. Work according to...

Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued. About the business area GBS is a group of highly skilled and talented professionals who form an essential part of ADCB's continued journey of success. With a proud history of commitment, innovation and...

Overview Role Summary The Customer Service Team Lead (TL) is responsible for frontline execution, people management, and real-time service delivery across voice and digital support channels. The TL ensures agents meet performance, quality, and compliance standards while maintaining queue health and customer experience consistency. This is a hands-on floor leadership role, focused on daily...

Customer Service Advisor - Arabic Speaker - Abudhabi Join to apply for the Customer Service Advisor - Arabic Speaker - Abudhabi role at Concentrix. Essential Functions/Core Responsibilities - Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use decision-support tools and resources to...

Overview Prestige Valet Parking is looking for a Customer Service Agent to support our valet parking operations and ensure a smooth customer experience across our sites. Responsibilities - - Operate and manage valet parking software systems. - Attend to customer inquiries and resolve complaints professionally. - Prepare and submit weekly and monthly operational reports. - Handle payment...

A leading banking institution is looking for a Customer Support Specialist in Al Ain. The role involves assisting customers with their banking needs and providing high-quality service that reflects professionalism. Candidates should have strong knowledge of banking regulations and operational policies, with excellent communication skills. Responsibilities include handling inquiries, delivering...

About GMG GMG is a global well‑being company retailing distributing and manufacturing a portfolio of leading international and home‑grown brands across sport everyday goods health and beauty properties and logistics sectors. Under the ownership and management of the Baker family for over 45 years GMG is a valued partner of choice for the worlds most successful and respected brands in the...

A reputable restaurant in Abu Dhabi Emirate is looking for a professional Waiter / Cashier. You will be responsible for providing exceptional customer service, handling cashier operations, and efficiently managing invoices and emails in a fast-paced food service environment. The ideal candidate should possess strong communication skills, a presentable appearance, and the ability to work under...

Job Overview We are seeking a Customer Service Executive to join a dynamic real estate organization. The ideal candidate will have a presentable personality, excellent communication skills, and relevant experience in the real estate sector, preferably with a property developer handling property handover and post-sales services. This role requires a customer-focused professional who can ensure a...

A leading technology company in Abu Dhabi is seeking a Help Desk Coordinator to provide technical support to clients, ensuring smooth operations and exceptional customer service. Responsibilities include troubleshooting inquiries, monitoring ticketing systems, and collaborating with teams to resolve issues. Ideal candidates should have strong problem-solving skills, prior help desk experience,...

Job Description Summary The Senior Customer Services Manager provides expertise in sustained customer success and growth of controls retrofit projects and postsales lifecycle management including technical support agreement training professional services renewals outcome attainment retention expansion and customer advocacy across the Gulf Turkey Pakistan and India subregion. This role is...

Maintain high levels of customer satisfaction by dealing with member/client enquiries in an effective and timely manner. To offer the highest possible level of service to all our clients thereby assisting in retaining existing business and improving our persistency levels by maintaining excellent productivity and accuracy. MAIN FUNCTIONS AND RESPONSIBILITIES - Respond to all client enquiries...

We are currently lookingCustomer Service Executive for our UAE operations with the following terms & conditions. Key Accountabilities Collect and analyze department requirements and prepare trend analysis reports from all monitoring activities within the Customer Experience Department. Reporting & Documentation Assist in preparing reports in Excel and dashboards. Ensure timely submission of...

Customer Service Officer – Non-Motor - Abu Dhabi Job Description Responsible for underwriting, placement, and servicing for new clients, as well as managing existing clients. Eligibility Criteria : Placement: - Develop strong relationships with underwriters and operational staff in the insurance market to enhance collaboration and maximize business opportunities. - Ensure successful...

A technology solutions provider is seeking a Power BI Customer Service professional for their operations in Abu Dhabi. This full-time role emphasizes collecting and analyzing data to create trend analysis reports within the Customer Experience Department. Candidates should have excellent English skills and expertise in Microsoft 365 tools. The successful applicant will contribute to preparing and...

Customer Service Advisor - Abu Dhabi - Medical background (Arabic/English Speaker) Join to apply for this role at Concentrix. Essential Functions/Core Responsibilities - Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use decision‑support tools and resources to appropriately provide...

A leading tech service provider in Abu Dhabi seeks a Customer Service Team Lead to manage frontline teams across various support channels. This role focuses on performance management and coaching, ensuring compliance with service standards for customer satisfaction. Candidates should have experience in high-volume call centers, CRM systems, and coaching agents effectively. The position requires...