Overview The Training Manager will lead the design delivery and continuous improvement of training programs for Arabic-speaking call center teams. This role ensures that agents are equipped with the skills, knowledge and service mindset required to deliver exceptional customer experiences. The ideal candidate is an Emirati national with strong facilitation skills, deep understanding of call...
A global fitness solutions company is seeking a Technical Call Center Specialist in Dubai. The role requires 1-2 years of experience in a call center or customer service environment, strong communication and active listening skills, and familiarity with CRM systems. Responsibilities include resolving client issues promptly, managing customer feedback, and ensuring customer satisfaction. A...
A professional recruitment agency is seeking individuals for a customer service role within a government entity call center. Responsibilities include handling customer inquiries, maintaining records, and meeting performance targets. Candidates should possess strong communication skills, have a customer-focused attitude, and must be Emirati. This position requires flexibility to work shifts and...
Overview Should have experience as Call Center Executive Eligibility Any Nationals Desired Candidate Profile Should have experience as Call Center Executive Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and...
Call Center Agent – Emirati Fresh Graduate We are seeking customer-focused and professional Call Center Agents to join our banking team. The role is responsible for handling inbound and outbound calls, assisting customers with their banking needs, resolving queries, and ensuring excellent customer service while adhering to bank policies and compliance standards. Responsibilities - Handle...
Company Description Join the UAE’s largest bank and one of the world’s largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders, and communities to grow through differentiation, agility, and innovation. We are looking for top talent, and your success is our success. Accelerate your growth as you help us reach our goals and advance your...
A dynamic startup in Dubai is seeking a motivated Business Operations Manager to support daily call center operations and enhance team performance. The ideal candidate will possess a startup mentality, be execution-focused, and have proven experience in high-volume environments. Responsibilities include overseeing call center operations, monitoring KPIs, and resolving operational issues swiftly....
A corporate services firm in Dubai is seeking Call Center Agents who will leverage their hospitality experience in a professional environment. In this role, you'll handle customer calls, resolve inquiries, and maintain records while delivering exceptional service. We offer fixed working hours, career development opportunities, and corporate benefits like health insurance and generous leave. If...
Responsibilities - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell the services - Entering accurate and detailed data into the system - Meeting key performance...
Description Role: Call Center Agent Location: Abu Dhabi ROLE PURPOSE - To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures. These are the main responsibilities of this role - Handle inbound & outbound calls according to procedures guidelines and schedules set by organization call center. - Proactively offer customer to...
A leading healthcare service provider in Abu Dhabi is seeking a Customer Service Agent to manage inbound calls and provide information about services. Ideal candidates should have a Bachelor's degree and experience in a call center environment, preferably in healthcare. Responsibilities include responding to customer inquiries, documenting call logs, and preparing reports for management. Strong...
A leading UAE online classified platform is looking for an experienced Call Centre Agent to join their team in Dubai. The role involves handling high volumes of inbound and outbound calls, managing customer enquiries and complaints, and coordinating with the field sales team. The ideal candidate will have at least 12 months experience in a call center environment, excellent multitasking skills,...
Overview Our Company — Technogym inspires 70 million daily users to train using our innovative & engaging solutions for fitness, sport and health. By promoting the Healthness lifestyle of exercise, a balanced diet, and a positive mental approach, AI Tracking & Longevity, Technogym has grown to over 2,800 employees at 16 branches, expanding to more than 150 countries. It has been selected as...
A recruitment company in Dubai is seeking a Call Center Agent to enhance client satisfaction by providing effective customer support. The role involves handling inbound and outbound calls, addressing customer inquiries, and resolving issues. Ideal candidates will possess strong problem-solving abilities, effective communication skills, and prior customer service experience. This full-time...
A leading financial institution in Abu Dhabi is seeking a Call Center Agent to manage inbound and outbound calls, ensure customer satisfaction, and achieve sales targets. The ideal candidate should be bilingual in Arabic and English, possess strong sales skills, and excel in customer resolution. You will follow up with customers and offer additional services while maintaining a focus on meeting...
Technical Call Center Specialist - Arabic Speaker Location: Dubai, DU, AE Function/Branch: Others Type of contract: Permanent Employee Our Company Technogym inspires 70million daily users to train using our innovative & engaging solutions for fitness, sport and health. By promoting the Healthness lifestyle of exercise, a balanced diet, and a positive mental approach, AI Tracking & Longevity,...
A prominent training organization in Dubai is seeking a Training Manager to lead the development and delivery of training programs for Arabic-speaking call center teams. The ideal candidate must be an Emirati national with robust facilitation skills and deep call center operational knowledge. Responsibilities include assessing training needs, creating impactful learning materials, and coaching...
Industry: Corporate Services / Customer Experience/ Hospitality Salary: up to 7,000 AED depending on qualifications and experience (final offer to discuss upon selection) Step Into Corporate—Bring Your Hospitality Expertise With You Are you a hotel professional ready to trade the lobby for a laptop? We value the exceptional customer service skills honed in the hospitality industry and offer a...
A leading healthcare organization in Dubai is seeking a Call Center Executive to manage inbound and outbound calls efficiently. The candidate should have a Bachelor’s Degree, preferably in a Medical or Healthcare field, and 2-3 years of relevant experience. Responsibilities include handling customer inquiries, upselling services, and maintaining accurate call logs. Achieving performance targets...
Overview Join our dynamic team as a Call Center Agent, where you will be the voice of our company, providing top-notch support and solutions to our valued customers. You will handle inbound and outbound calls to address customer inquiries and resolve any issues they may face. Your ability to communicate effectively and empathize with customers will be critical in enhancing their overall...