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Call Center jobs in Dubai
About the Role: Tafaseel BPO is hiring on behalf of a valued client for the role of Call Center Agent – Community Management. The ideal candidate will have prior experience in handling community or resident-related inquiries, and will play a key role in ensuring a high-quality experience for community members through prompt, courteous, and knowledgeable customer service. This role is perfect...
A leading beauty studio in Dubai is seeking a Call Center Manager to oversee day-to-day operations and lead a team focused on high customer satisfaction. The ideal candidate will have over 5 years of management experience in a call center setting and must be fluent in Arabic. This role offers a competitive salary and the opportunity to develop professionally. Join a dynamic team in a...
Role: Call Center Agent Employment Type: Contract (3 Months) Location: UAE Start Date: Immediate Key Responsibilities - Handle inbound and outbound customer calls in a professional and timely manner - Respond to customer inquiries related to orders, deliveries, returns, exchanges, and product information - Resolve customer complaints and concerns effectively while ensuring customer...
A leading IT consulting firm in Dubai is looking for Call Center Agents exclusively for UAE Nationals. The role requires strong communication skills in both English and Arabic, along with one or more years of experience in the call center domain. Applicants should possess empathy, active listening, and organizational skills. This full-time role offers an opportunity to thrive in a fast-paced...
A customer service company is seeking freelance call center agents for a fully remote role. Responsibilities include managing customer inquiries, providing solutions, and accurately recording cases. Ideal candidates should have a strong interest in customer service, excellent communication skills, and a reliable internet connection. This role offers flexibility, hourly pay, and potential bonuses....
The IIQAF Group of Companies is a global leader in providing services in the hospitality, information technology, tourism, insurance, and health care industries. Established in 1986, the company has grown to become a major player in the international market, with operations in the United Kingdom, Canada, Singapore, and the United Arab Emirates. Description We are looking for a dedicated Call...
Job Summary As an Outbound Call Centre Agent for Real Estate, you will be responsible for making outbound calls to pre-qualify inbound leads for our real estate clients. You will be working both from the office & remotely and using our software to track productivity and performance, including quality checks. Your primary focus will be to identify potential customers and ensure they are qualified...
We are seeking a professional and compassionate Call Center Operator to join our clinic team. The successful candidate will be the first point of contact for patients, responsible for handling a high volume of inbound and outbound calls, scheduling appointments, providing information, and directing inquiries appropriately. The role requires excellent communication skills, attention to detail, and...
Overview Meraki Education is looking for enthusiastic and customer-oriented individuals to join our call center team. The role involves handling inbound and/or outbound calls, assisting families interested in admissions at our school, with their queries, resolving issues, and ensuring parent satisfaction while following company policies and procedures. Responsibilities - Answer inbound calls...
Overview The Call Center Team Lead in the automotive industry is responsible for overseeing the daily operations of a customer service team, ensuring high levels of customer satisfaction, and aligning team performance with company goals. The role involves managing a team of customer service representatives (CSRs) handling inquiries, service requests, and complaints related to purchase and sale...
Contact Number / Email Email: info.hatteng.llc(at)gmail(dot)com Education Level High school - Secondary School Experience Level Entry level Employment Type Full-time Customer Service And Call Center Customer Service And Call Center We are hiring an Asian Customer Service Representative and Asian Call Center to manage customer queries and complaints. - Maintaining a positive, empathetic and...
We are hiring Call Center Sales Agent with experience in the aesthetic or beauty industry to join our growing team. The ideal candidate is confident on the phone, skilled in sales conversion, and able to communicate fluently in multiple languages while delivering an excellent client experience. You will handle inbound and outbound calls, consult potential clients about aesthetic services, and...
Company Description Join the UAE’s largest bank and one of the world’s largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders, and communities to grow through differentiation, agility, and innovation. We are looking for top talent, and your success is our success. Accelerate your growth as you help us reach our goals and advance your...
Overview The Training Manager will lead the design delivery and continuous improvement of training programs for Arabic-speaking call center teams. This role ensures that agents are equipped with the skills, knowledge and service mindset required to deliver exceptional customer experiences. The ideal candidate is an Emirati national with strong facilitation skills, deep understanding of call...
An education organization in Dubai is seeking enthusiastic customer-oriented individuals for a call center position. Responsibilities include handling inbound and outbound calls, assisting families with inquiries about admissions, and ensuring satisfaction. A Bachelor's degree is mandatory, and prior customer service experience is advantageous. Candidates should possess excellent communication...
A leading outsourcing company in Dubai is seeking a Call Center Agent for a 3-month contract. The role involves managing customer calls, addressing inquiries and complaints, and providing accurate product information. The ideal candidate will have previous call center experience and strong communication skills in English, with a customer-oriented mindset. This position offers a competitive salary...
Call Center Agents (UAE National / Emirati Only) Key Requirements - One or more year of experience as call center agent of UAE. - Must be diploma / graduate - Having Good communication skills in both English & Arabic - Strong communication, both written and verbal - Basic mathematics / numerical understanding - Great active listening skills - Exceptional interpersonal and rapport building...
A prominent training organization in Dubai is seeking a Training Manager to lead the development and delivery of training programs for Arabic-speaking call center teams. The ideal candidate must be an Emirati national with robust facilitation skills and deep call center operational knowledge. Responsibilities include assessing training needs, creating impactful learning materials, and coaching...
Job Summary: We are seeking a highly motivated and customer-oriented Call Center Agent. The ideal candidate will be responsible for handling inbound and outbound calls, responding to customer inquiries, and providing accurate information and support in a timely and professional manner. Key Responsibilities: Handle inbound and outbound customer calls efficiently and professionally. Provide...
A leading automotive company in Dubai is looking for a Call Center Team Lead to oversee operations in the customer service department. The successful candidate will manage a team of customer service representatives, ensure high levels of customer satisfaction, and implement effective processes for service delivery. This role requires strong leadership skills, knowledge of the automotive industry,...