What you will be doing: - Answer all internal and external calls in a courteous and professional manner. - Direct calls to appropriate hotel departments or personnel efficiently. - Provide information about hotel services room availability amenities and local attractions. - Log and execute wake-up call requests accurately and on time. - Handle emergency and security calls in accordance with...
As PBX Operator, I will behave in a professional manner and set an example to all. I will abide by Six Senses principles, core values, best practices, guidelines and objectives, while respecting other cultures and nationalities and projecting a positive and proactive position to help build and maintain a strong, loyal team. Responsibilities - Responsible for the daily operation of the telephone...
Company Description Rixos Bab Al Bahr is a world-class five-star luxury beachfront resort located on Al Marjan Island in Ras Al Khaimah, UAE, renowned for delivering authentic Turkish hospitality with exceptional service standards while redefining modern luxury through its innovative ultra all-inclusive concept, offering guests a unique and immersive holiday experience that combines elegant...
EOE/AA/Disabled/Veterans What will I be doing As a Telephone Operator you must perform the following tasks to the highest standards: - Achieve positive outcomes from Guest queries in a timely and efficient manner - Demonstrate a high level of customer service at all times - Attend appropriate training courses when required. - Demonstrate a knowledge of hotel room categories room rates packages...
Job Description - Answer all incoming and internal calls promptly, professionally, and in accordance with luxury service standards - Provide accurate information about resort facilities, services, events, dining options, and operating hours - Handle guest requests efficiently and route them to the appropriate department (Housekeeping, Front Office, Concierge, Engineering, etc.) - Take and...
Company Description Rixos Bab Al Bahr is a world-class five-star luxury beachfront resort located on Al Marjan Island in Ras Al Khaimah, UAE, renowned for delivering authentic Turkish hospitality with exceptional service standards while redefining modern luxury through its innovative ultra all-inclusive concept, offering guests a unique and immersive holiday experience that combines elegant...
Telecommunications Agent (Telephone Operator) Rixos Bab Al Bahr is a world-class five-star luxury beachfront resort located on Al Marjan Island in Ras Al Khaimah, UAE, renowned for delivering authentic Turkish hospitality with exceptional service standards while redefining modern luxury through its innovative ultra all-inclusive concept, offering guests a unique and immersive holiday experience...
As PBX Operator, I will behave in a professional manner and set an example to all. I will abide by Six Senses principles, core values, best practices, guidelines and objectives, while respecting other cultures and nationalities and projecting a positive and proactive position to help build and maintain a strong, loyal team. My duties and responsibilities will include: - Responsible for the...
POSITION SUMMARY Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on...
Description POSITION SUMMARY Answer record log and process all guest calls requests questions or concerns. Operate telephone switchboard station. Process guest requests for wakeup calls screening calls do not disturb call forwarding conference calls TDD relay calls and nonregistered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines check back with callers on...
POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake‑up calls, and connect and direct calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into the computer, contact the...
Telephone Operator Job Number: HOT0C6LN Work Locations Hampton by Hilton Marjan Island, Marjan Island Boulevard, Marjan Island, Ras Al Khaimah, TBD Job Description As a Telephone Operator at Hampton by Hilton Marjan Island, you will accept, deliver, and respond to guest and management messages, inquiries, and emergencies. Using your knowledge of the hotel facilities, services, and local...
A luxury resort in Abu Dhabi is seeking a dynamic Telephone Operator to manage guest calls and provide exceptional customer service. The ideal candidate should have a diploma in hospitality and experience in a similar role. Key responsibilities include handling calls professionally, maintaining communication with hotel departments, and ensuring guests receive timely services. Strong communication...
Guest Service Centre Agent / Telephone Operator (Emiratization Program) Front Office Traders Hotel Qaryat al Beri Abu Dhabi We have a great opportunity for Guest Service Centre Agent / Telephone Operator under the Emiratization Program. The successful applicant will be able to communicate effectively and understand what it means to give great service. What are we looking for - A high standard...
A leading global hospitality company in Abu Dhabi seeks a Telephone Operator to manage guest and management communications, ensuring timely delivery of messages and providing excellent customer service. The ideal candidate should have a positive attitude and effective communication skills, with a commitment to high-quality service. This role requires proficiency in IT and the ability to work...
- Answer all incoming and internal calls promptly professionally and in accordance with luxury service standards - Provide accurate information about resort facilities services events dining options and operating hours - Handle guest requests efficiently and route them to the appropriate department (Housekeeping Front Office Concierge Engineering etc.) - Take and relay wake-up call...
A leading global hospitality company is seeking a Telephone Operator to join their team in Abu Dhabi. In this role, you will be responsible for responding to guest and management messages efficiently. The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to deliver high levels of customer service. Knowledge of hotel facilities and IT proficiency are...
A Cluster Telephone Operator is responsible for handling incoming and outgoing calls providing information taking reservations and assisting guests with their inquiries and requests. A telephone operator in a hotel plays a crucial role in providing excellent customer service and ensuring guests have a positive experience during their stay. - Answer incoming calls promptly and professionally. -...
A Telephone Operator accepts, delivers and responds to Guest and management messages, enquiries and emergencies. They use their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. What will I be doing? - Achieve positive outcomes from Guest queries in a timely and efficient manner - Accept and deliver all messages correctly and promptly for...
What are we looking for Telephones Operator serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow: - Positive attitude and good communication skills especially on the telephone - Commitment to delivering a high level of customer service -...