A luxury resort in Abu Dhabi is seeking a dynamic Telephone Operator to manage guest calls and provide exceptional customer service. The ideal candidate should have a diploma in hospitality and experience in a similar role. Key responsibilities include handling calls professionally, maintaining communication with hotel departments, and ensuring guests receive timely services. Strong communication...
Dubai has become one of the most attractive destinations for freshers looking to start a professional career in the Gulf region. Among the most in-demand entry-level roles, telephone operator jobs dubai stand out for their accessibility, stable income, and long-term growth opportunities. These roles are widely available across hotels, hospitals, corporate offices, call centers, airlines, and...
What you will be doing: - Answer all internal and external calls in a courteous and professional manner. - Direct calls to appropriate hotel departments or personnel efficiently. - Provide information about hotel services room availability amenities and local attractions. - Log and execute wake-up call requests accurately and on time. - Handle emergency and security calls in accordance with...
As PBX Operator, I will behave in a professional manner and set an example to all. I will abide by Six Senses principles, core values, best practices, guidelines and objectives, while respecting other cultures and nationalities and projecting a positive and proactive position to help build and maintain a strong, loyal team. My duties and responsibilities will include: - Responsible for the...
POSITION SUMMARY Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on...
Description POSITION SUMMARY Process all guest check-ins verifying guest identity, form of payment, assigning room and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes document exceptions. Secure payment prior to issuing room key verify/adjust billing. Compile and review...
A Telephone Operator accepts, delivers and responds to Guest and management messages, enquiries and emergencies. They use their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. What will I be doing? - Achieve positive outcomes from Guest queries in a timely and efficient manner - Accept and deliver all messages correctly and promptly for...
Telephone Operator Job Number: HOT0C6LN Work Locations Hampton by Hilton Marjan Island, Marjan Island Boulevard, Marjan Island, Ras Al Khaimah, TBD Job Description As a Telephone Operator at Hampton by Hilton Marjan Island, you will accept, deliver, and respond to guest and management messages, inquiries, and emergencies. Using your knowledge of the hotel facilities, services, and local...
Guest Service Centre Agent / Telephone Operator (Emiratization Program) Front Office Traders Hotel Qaryat al Beri Abu Dhabi We have a great opportunity for Guest Service Centre Agent / Telephone Operator under the Emiratization Program. The successful applicant will be able to communicate effectively and understand what it means to give great service. What are we looking for - A high standard...
SO/ Uptown Dubai | First Al Khail Street, Dubai, UAE SO/ is a coveted collection of hotels, rooted in the world of fashion. Making its stylish debut on the global hotel scene in 2011, SO/ continues to command attention with its avant-garde design and creative approach to the world of luxury. Job Description As a Telephone Operator at SO/ Uptown Dubai, you will be the first voice our guests...
A luxury property group in Dubai is seeking a Telephone Operator (Arabic Speaker) to provide exceptional service and assist guests. The ideal candidate will be fluent in Arabic, preferably have experience in hospitality or customer service, and possess excellent communication skills. This role includes benefits such as accommodation, transportation, and medical insurance. Join this outstanding...
Telephone Operator – Accor Join to apply for the Telephone Operator role at Accor. Company Description: Accor is a pioneer in responsible hospitality, gathering more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. Each brand has its own personality, yet all share a common ambition: to keep innovating and challenging the status‑quo. Job...
What are we looking for Telephones Operator serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow: - Positive attitude and good communication skills especially on the telephone - Commitment to delivering a high level of customer service -...
- Complete the important tasks outlined on the Officer Shift Checklist to record and follow up all job related incidences in the Officer Log - Report broadband and telephone equipment defects to the relevant vendors - Attend to complaints and enquiries referred to by Communications Assistant - Highlight important events special instructions and information to the team - Handle follow ups passed...
We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward. As a Telephone Operator you are responsible to handle every phone call with importance to provide professional and customer focused response to our guests, ensuring their stay will become a memorable experience, whereby your role will include key responsibilities such as: -...
A leading global hospitality company is seeking a Telephone Operator to join their team in Abu Dhabi. In this role, you will be responsible for responding to guest and management messages efficiently. The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to deliver high levels of customer service. Knowledge of hotel facilities and IT proficiency are...
A Cluster Telephone Operator is responsible for handling incoming and outgoing calls providing information taking reservations and assisting guests with their inquiries and requests. A telephone operator in a hotel plays a crucial role in providing excellent customer service and ensuring guests have a positive experience during their stay. - Answer incoming calls promptly and professionally. -...
At Hilton Dubai Palm Jumeirah, a Telephone Operator accepts, delivers and responds to Guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. What will I be doing? - Achieve positive outcomes from Guest queries in a timely and efficient manner. - Accept and deliver all...
A leading global hospitality company is seeking a dedicated Telephone Operator to join their team at Curio Collection by Hilton in Abu Dhabi. In this full-time role, you will respond efficiently to messages and queries from guests while demonstrating exceptional customer service. Candidates should possess a positive attitude, strong communication skills, and the ability to work well both...
- To attend and handle all guest requests received for internal services as per the hotel standards and procedures. - To answer and handle calls and messages properly using the telephone etiquettes and Sofitel standards. - To ensure that all guests enjoy their stay being offered the finest personal service. - To respect the privacy of the guests and the confidentiality of the information. - To...