Would you like to be part of a team focused on driving innovation in the transportation industry while working to empower entrepreneurs and contribute to Amazons sustainability goals Equal parts advisor and operating partner Amazons team of Delivery Partner Managers assists and guides our Amazon DSPs (Delivery Service Partner) business owners as they build and grow successful middle-mile...
A global technology firm is seeking a Service Account Delivery Manager based in Dubai. The role involves managing service delivery phases for complex projects ensuring quality and customer satisfaction. Candidates must have at least 10 years in automation systems, a Bachelor's degree in Engineering, and strong leadership abilities. Proficiency in both English and French is required. The position...
A leading brand in call center operations seeks an Associate Director – Service Delivery in Dubai. This role will oversee multi-site operations, ensuring service delivery excellence while managing client relationships. The ideal candidate brings 10+ years in BPO operations, with proven success in driving revenue growth and enhancing operational performance. Strong leadership and collaborative...
Delivery Lead - Financial Services (Dubai/Riyadh) Experienced Professional - Management Consulting Full-time Hybrid Dubai, United Arab Emirates We are an established, globally active management consulting company with offices in Switzerland, Germany, Austria, UK, USA, Singapore, Hong Kong, the Philippines, Australia, Indonesia and India. We are a valued partner to many of the world‘s largest...
A leading IT services provider in Dubai is seeking a Senior Service Delivery Manager to ensure high-quality managed services delivery. The role involves overseeing service teams, maintaining SLAs, and fostering client relationships. Qualified candidates should possess a degree in Computer Science, ITIL v4 certification, and significant experience in IT service delivery. This is a full-time...
A leading telecommunications company in Dubai is seeking a seasoned Service Delivery Manager. You will oversee 24x7 service delivery, ensure SLA compliance, and drive continuous service improvement initiatives. The ideal candidate has 15–18+ years in IT service delivery, with a strong understanding of telecom environments and ITIL practices. This role requires strong leadership capabilities and...
A leading global consulting firm seeks a Delivery Consultant in Financial Services based in Dubai. The role requires collaborating with clients to solve problems and implement strategies that drive long-term change. Applicants should possess an undergraduate degree in relevant fields and have at least 2 years of consulting experience, particularly in financial industries. Skills in analytical...
Driving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance / high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward. In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and...
A leading service provider in the oil and gas sector is seeking a CPL Field Specialist in Abu Dhabi. This role involves maintaining safe and reliable service delivery to customers while identifying opportunities for improvement. The ideal candidate will have at least 5 years of relevant experience and must ensure compliance with company and regulatory standards. Responsibilities include executing...
A leading travel technology company in Dubai is seeking a Service Delivery Manager to oversee contracted service delivery. This role involves managing client relationships, ensuring timely implementations, and monitoring financial performance. The ideal candidate should have a Bachelor’s degree in a relevant field, ITIL certification, and strong incident and project management skills. The...
A prominent defense contractor in the United Arab Emirates is seeking a Manager for their ILS Service Delivery. This role demands a minimum of 10 years of experience in service delivery and management within the aerospace or defense sector. The candidate will ensure customer satisfaction by managing logistics, working closely with the Program Manager, and establishing support packages for...
Senior Associate - Financial Services & Program Delivery | Emirati Talent Role Summary The Senior Associate – Financial Services & Program Delivery supports the delivery of Financial Services initiatives by coordinating project governance, delivery planning, and cross‑functional execution across Product, Marketing, Commercial, and Operations teams. The role plays a key part in maintaining...
The Service Delivery Manager will play a leading role in the delivery of services including ownership and management of activities through to the desired business outcomes. Responsibilities - Understand contractual obligations and ensure delivery of services to an agreed service description and SLA/OLA (establishing and ongoing ownership of KPIs as necessary) - Responsible for end-to-end...
EDGE Commercial is established to oversee the strategic management of commercial activities across the group, enabling individual entities to concentrate on their core product portfolios. This centralized approach fosters an environment that is conducive to sustainable business growth. Designed to streamline processes and enhance the efficiency of commercial operations, EDGE Commercial plays a...
A global air and travel services provider in Dubai seeks a Service Delivery Manager to lead Cargo terminal operations ensuring service excellence. Responsibilities include improving operational standards, managing problem areas, and coordinating staffing to meet service levels. Candidates should have 5-8 years of relevant experience, a diploma or degree in Air Cargo, and proficiency in...
Driving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance/high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward. In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and...
Select how often (in days) to receive an alert: 5,000 cash centers rely on our technology. Service Account Delivery Manager_Algeria based Location: Dubai, AE G+D makes the lives of billions of people around the world more secure. We create trust in the digital age with integrated security technologies in three business areas: Digital Security, Financial Platforms and Currency Technology. We...
The Senior Service Delivery Manager (SDM) is responsible for ensuring high-quality IT managed services delivery to clients while maintaining SLAs, improving operational efficiency, and driving customer satisfaction. This role involves managing a team of service professionals, optimizing IT service operations, and fostering strong client relationships to ensure the smooth execution of IT managed...
Overview Job Purpose dnata is a global air and travel services provider connecting people with possibilities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering & retail services. Our purpose is to deliver on the promises our customers make. We are guided by our vision to be the world’s most admired air and travel services provider, with core values: safety,...
A global telecom solutions provider is seeking an experienced professional to lead IT service delivery across multiple service lines in Abu Dhabi. The ideal candidate will have 15–18+ years in IT operations, an engineering or IT degree, and extensive knowledge of service management and improvement. Strong leadership experience and a continuous improvement mindset are essential. This is a...