A leading bank in the UAE is seeking a Quality Assurance Analyst to conduct evaluations of complaint resolutions within the organization. The role requires experience in a customer service environment, focusing on enhancing call quality processes and ensuring adherence to banking policies. The ideal candidate should possess excellent analytical skills and hold a Bachelor's degree in a relevant...
Overview Business Analyst - Top Tier Crypto... Crypto Recruit•United Arab Emirates About the Company: Our client is a trading and technology company powering the next generation of financial services. They're at the forefront of the rapidly evolving digital asset space, empowering businesses to navigate the complexities of cryptocurrencies and blockchain technologies. As a leading provider of...
Business Analyst – HR Systems & Gulf Payroll Implementation Key Responsibilities - Collaborate with clients and internal stakeholders to gather, analyze, and document detailed business requirements for the implementation of HR and payroll systems. - Translate complex HR and payroll needs into clear and actionable functional specifications, including process flows, use cases, user stories, and...
Job Title Quality Analyst - Contact Center ( Bilingual - English/ Arabic ) Job Description As a Quality Analyst, you will execute the daily requirements of the Quality Assurance program for the Contact Center. You will evaluate a customer's experience as they interact with customer service advisors through inbound and outbound calls, email, chat, and social media responses, and compare it...
Must have Skills Requirements documentation Requirements Analysisarabic Job Description Collaborate with stakeholders to understand their needs and gather detailed business requirements. Plan feature demos with internal and client team for clarity for the developed feature . Analyse data to identify trends patterns and insights that inform business decisions. Develop and document business...
Overview Product Manager is a professional responsible for setting prioritizing and accepting the work generated by a team in order to ensure the most valuable and proper functionality of the product. Responsible for develops product concepts generates product requirements determines specifications Collaborates with UX designers to come up with usable emotionally attaching and inspecting...
Position Overview We are seeking a detail-oriented and methodical Manual Tester to join our Quality Assurance (QA) team. The Manual Tester will be responsible for executing test cases identifying bugs and ensuring the overall quality of software applications. This role focuses on manual testing techniques to validate that systems meet functional and non-functional requirements before...
Minimum Qualifications - Bachelor of Computer Science or Information Technology Software Engineering or related fields. - Preferred certification or coursework in Islamic Finance/Banking Minimum Experience - 8-12 years of experience in software testing or quality assurance in the banking industry - 3-5 years of experience test Manager/ QA Lead role - Experience in managing enterprise-level...
Job Purpose - Product Manager is a professional responsible for setting prioritizing and accepting the work generated by a team in order to ensure the most valuable and proper functionality of the product. - Responsible for develops product concepts generates product requirements determines specifications - Collaborates with UX designers to come up with usable emotionally attaching and...
Job Details Job Title Senior Test Quality Analyst -Supply Chain Finance Division WB Department Unit Transaction banking Direct Line Manager Product Owner Job Purpose Conduct User Acceptance Testing UAT requirements for upcoming SCF project Create and execute test strategies scenarios and test cases covering end to end workflow of the products including client mid office portal Support IB team on...
Overview Business Analyst - Top Tier Crypto... Crypto Recruit•United Arab Emirates About the Company: Our client is a trading and technology company powering the next generation of financial services. They’re at the forefront of the rapidly evolving digital asset space, empowering businesses to navigate the complexities of cryptocurrencies and blockchain technologies. As a leading provider of...
Must have Skills Requirements documentation Requirements Analysisarabic Job Description Collaborate with stakeholders to understand their needs and gather detailed business requirements. Plan feature demos with internal and client team for clarity for the developed feature . Analyse data to identify trends patterns and insights that inform business decisions. Develop and document business...
Business Analyst – HR Systems & Gulf Payroll ImplementationKey Responsibilities - Collaborate with clients and internal stakeholders to gather, analyze, and document detailed business requirements for the implementation of HR and payroll systems. - Translate complex HR and payroll needs into clear and actionable functional specifications, including process flows, use cases, user stories, and...
Job Title Quality Analyst - Contact Center ( Bilingual - English/ Arabic ) Job Description As a Quality Analyst, you will execute the daily requirements of the Quality Assurance program for the Contact Center. You will evaluate a customer’s experience as they interact with customer service advisors through inbound and outbound calls, email, chat, and social media responses, and compare it...
A leading bank in the UAE is seeking a Quality Assurance Analyst to conduct evaluations of complaint resolutions within the organization. The role requires experience in a customer service environment, focusing on enhancing call quality processes and ensuring adherence to banking policies. The ideal candidate should possess excellent analytical skills and hold a Bachelor’s degree in a relevant...
Overview Business Analyst - Top Tier Crypto... Crypto Recruit•United Arab Emirates About the Company: Our client is a trading and technology company powering the next generation of financial services. They're at the forefront of the rapidly evolving digital asset space, empowering businesses to navigate the complexities of cryptocurrencies and blockchain technologies. As a leading provider of...
Business Analyst – HR Systems & Gulf Payroll Implementation Key Responsibilities - Collaborate with clients and internal stakeholders to gather, analyze, and document detailed business requirements for the implementation of HR and payroll systems. - Translate complex HR and payroll needs into clear and actionable functional specifications, including process flows, use cases, user stories, and...
A leading bank in the UAE is seeking a Quality Assurance Analyst to conduct evaluations of complaint resolutions within the organization. The role requires experience in a customer service environment, focusing on enhancing call quality processes and ensuring adherence to banking policies. The ideal candidate should possess excellent analytical skills and hold a Bachelor's degree in a relevant...
Overview Business Analyst - Top Tier Crypto... Crypto Recruit•United Arab Emirates About the Company: Our client is a trading and technology company powering the next generation of financial services. They’re at the forefront of the rapidly evolving digital asset space, empowering businesses to navigate the complexities of cryptocurrencies and blockchain technologies. As a leading provider of...
A leading bank in the UAE is seeking a Quality Assurance Analyst to conduct evaluations of complaint resolutions within the organization. The role requires experience in a customer service environment, focusing on enhancing call quality processes and ensuring adherence to banking policies. The ideal candidate should possess excellent analytical skills and hold a Bachelor’s degree in a relevant...