qa analyst jobs in Dubai

Job Summary: We are seeking a meticulous Customer Support QA Analyst with experience in the crypto or blockchain space to ensure highquality interactions between our support team and users. This role focuses on monitoring and analyzing support tickets live chats and email responses to ensure compliance with internal standards regulatory requirements (e.g. KYC/AML) and customer satisfaction...

Join to apply for the Business Analyst cum QA Tester role at Dicetek LLC Join to apply for the Business Analyst cum QA Tester role at Dicetek LLC Job Purpose We are looking for a Business Analyst cum QA Tester to join our Retail Risk team who can help us test & certify the decision logic changes that are performed frequently. From researching progressive system solutions to evaluating their...

A premier service quality assurance company in Dubai is looking for a Quality Analyst to enhance customer service standards. The role involves monitoring calls to ensure compliance and quality, providing feedback to agents, and analyzing trends to identify service gaps. Candidates should have extensive experience in customer service and quality monitoring, along with a relevant bachelor's degree....

A technology recruitment agency is seeking an experienced Business Analyst in Dubai. You will have strong Quality Assurance skills and awareness of UI/UX design, bridging the gap between business needs and technical implementation. The ideal candidate will convert requirements into user stories, create test plans, and design wireframes. Candidates with experience in smart cities and content...

A global financial services firm is seeking a Quality Assurance Analyst for its Dubai office, focusing on enhancing quality controls and compliance within MENA and APAC. The role includes conducting quality inspections across various client segments while ensuring adherence to AML policies. Ideal candidates have at least 3 years of relevant experience, strong analytical skills, and proficiency in...

A leading oil and gas company in the United Arab Emirates is seeking a Laboratory Technician. The role involves performing analytical tests, collecting and analyzing samples, training UAE Nationals, and ensuring compliance with health and safety regulations. Ideal candidates should have a technical diploma and at least 4 years of experience in laboratory services. The position requires meticulous...

Job Summary We are looking for a detail-oriented QA Testing Engineer with strong experience in the insurance domain, specifically in motor or medical insurance. The ideal candidate must have solid expertise in manual testing and should be comfortable testing web and mobile applications. Knowledge of automation testing is a plus and will be considered an added advantage. Job Description Job...

As a ServiceNow QA/Test Lead, you will be responsible for leading the testing strategy, planning, and execution for ServiceNow implementations and custom applications. You will work closely with developers, business analysts, and clients to ensure that ServiceNow solutions meet functional and performance requirements. You will oversee functional, non‑functional, and integration testing to ensure...

A leading financial institution is seeking a Quality Assurance Analyst to join their Dubai office. The successful candidate will conduct quality tests and inspections, ensuring compliance with AML policies while collaborating with various stakeholders. This role requires excellent analytical skills, a deep understanding of KYC practices, and the ability to identify and address quality gaps. Ideal...

Engaging with business stakeholders to elicit and define business project scope, business requirements and workflows as related to assigned projects or new intake items. The successful candidate in this position will have good work experience and a desire to work in a culturally diverse organization. This position will report into the business and is not an IT Business/Systems Analyst...

Overview of the Role The CRM Data Analyst owns CRM analytics, BI reporting, and automation frameworks that drive data-led decision-making across digital and retail. The role blends analytics and execution—designing customer segments, lifecycle models, and automation journeys while supporting end-to-end CRM campaign operations. You will partner with digital, retail, brand, and tech teams to...

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East,...

A leading property technology firm in Dubai is seeking an Operational Excellence Analyst to improve quality and performance in customer interactions. The ideal candidate has a Bachelor’s degree in a related field and 3-5 years of experience in Quality Assurance or Customer Service Operations. You will conduct assessments, implement quality scorecards, and utilize data analytics to drive...

Location: Business Bay, Dubai| Employment: Full-time | Industry: E-Commerce/Gaming We are looking for a detail-oriented and business-savvy Business Analyst (BA) to join our E-commerce product team. In this role, you will act as the bridge between business stakeholders, product managers, and technical teams to deliver data-driven insights and shape impactful digital experiences for millions of...

About the job Business Analyst - UAE (Onsite) Location: Business Bay, Dubai | Employment: Full-time | Industry: E-Commerce/Gaming We are looking for a detail‑oriented and business‑savvy Business Analyst (BA) to join our E‑commerce product team. In this role, you will act as the bridge between business stakeholders, product managers, and technical teams to deliver data‑driven insights and shape...

Role Overview Our client isseeking a versatile Business Analyst with strong Quality Assurance (QA) capabilities and UI/UX design awareness to join their in-house development and support team. The ideal candidate will bridge the gap between business needs and technical implementation, while also contributing to testing strategies and early-stage design through wireframing and prototyping....

Property Finder is the leading property portal in the Middle East and North Africa (MENA) region, dedicated to shaping an inclusive future for real estate while spearheading the region’s growing tech ecosystem. At its core is a clear and powerful purpose: To change living for good in the region. Founded on the value of great ambitions, Property Finder connects millions of property seekers with...

A prominent fintech company in Dubai seeks a meticulous Customer Support QA Analyst to ensure high-quality interactions between their support team and users. You will monitor support tickets, live chats, and emails for compliance with internal standards and customer satisfaction. The ideal candidate has at least 2 years of QA experience in customer support, with strong analytical skills and...

A leading IT services firm in Dubai is seeking a qualified Test Analyst to manage software testing processes. The ideal candidate will have a Bachelor’s or Master’s degree in Computer Science or Engineering and at least 3 years of relevant experience in Tosca and SAP. Responsibilities include preparing test plans, conducting various tests, and working closely with development teams to resolve...

The Quality Analyst will be responsible for auditing and evaluating the "Elite Customer Service" teams interactions. Your goal is to ensure that every phone call and digital interaction meets our high standards of professionalism accuracy and empathy. You will turn data into actionable insights to help the team improve. Key Roles & Responsibilities - Call Monitoring: Perform regular silent...