itsm jobs in Emirate of Abu Dhabi
VP of Digital Service Delivery ITSM Excellence • Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates A utility provider in Abu Dhabi seeks a Vice President for Service Delivery to oversee ICT services and ensure high-quality, reliable performance. This role will manage service desk functions, lead incident resolution, and engage with stakeholders to align IT services with business needs. Ideal...
A leading IT solutions provider is seeking a Jira Developer for its UAE operations. This role involves designing and customizing Jira workflows, developing automation rules, and implementing ITSM processes. Candidates should have experience in building dashboards and troubleshooting Jira issues. Collaboration with IT and business teams is essential to translate requirements into efficient Jira...
A leading financial institution in the UAE is seeking an ITSM Problem Manager to lead the Problem Management process. The role focuses on reducing the impact of IT incidents through root cause analysis, reporting, and governance. Candidates should have a Bachelor's degree in Computer Science and 5 years of relevant experience, particularly in regulated environments. Strong communication and...
As ServiceNow AI & ITSM Solution Architect at Müller Solutions you will be responsible for designing, leading, and delivering AI-enabled ServiceNow solutions across Service Desk (ITSM), Field Service Management (FSM), and Asset Management (ITAM/SAM/HAM). The role owns the end-to-end solution architecture, ensuring that ServiceNow AI capabilities (including GenAI and Predictive Intelligence) are...
Overview:A highly experienced micro focus architect is required to lead the design and delivery of a tooling solution for a group of large organizations.The micro focus architect will be responsible for identifying and documenting the business requirements around service management, operations management, automation and hybrid cloud management meeds for the customer and design a comprehensive...
Dream Soft LLC, a leading IT solutions provider in Abu Dhabi, UAE, is seeking a skilled Network Wireless Engineer to join our dynamic team. The successful candidate will be responsible for managing and maintaining enterprise-level network infrastructure, ensuring seamless operations and high performance. If you have a solid background in network engineering and a passion for cutting-edge...
Overview This is a permanent ServiceNow Architect opportunity to work with a leading tech company based in the Al Maryah Island area (Abu Dhabi, UAE). Role and Location The ServiceNow Architect is full-time on site in the Abu Dhabi offices. Relocation support from the UK is available. Salary The ServiceNow Architect position is paying 55k AED/month which is around £130k/year tax...
Location: Abu Dhabi United Arab EmiratesIn fast changing markets customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace transportation defence security and space our architects design innovative solutions that make our tomorrows possible.Thales has built a presence in the United Arab...
Experience: 4+ years Certification: ITIL Responsibilities: - Good understanding and experience of monitoring tools (SolarWinds, Manage Engine) and ITSM tool - Provide timely response to all incidents, Requests, outages and performance alerts. Categorize issues for escalation to appropriate technical teams - Understanding and report preparation based on the customer requirement. - Recognize,...
About the job Senior Power Platform Developer Power Platform Developer should be able to create customized Power Platform solutions and be responsible for configuring and customizing Power Platform systems according to company's specifications, building scalable Power Apps & web applications, writing and modifying the existing low code, debugging, and training staff. He/she will be responsible...
We are looking for a Senior ServiceNow Architect to provide technical leadership and architectural direction for the ServiceNow platform. This role is responsible for shaping platform architecture, guiding long-term strategy, and ensuring solutions are scalable, secure, and aligned with organizational objectives. The ideal candidate brings deep hands-on experience across ServiceNow modules and a...
IT Support Engineer – Public Sector Client Our client is a leading government agency in Abu Dhabi providing digital services and infrastructure to public institutions. They maintain high security and service continuity standards. Your Role As an IT Support Engineer, you will provide first- and second-line technical support, manage tickets, and assist with system administration tasks for public...
Overview We are looking for an Expert AI and Automation Architect with 15+ years of experience in designing, implementing, and managing AI and automation frameworks across enterprise IT environments. The ideal candidate will have deep expertise in integrating AI-driven automation within monitoring and service management platforms, specifically SolarWinds, Dynatrace, Nexthink, and ServiceNow....
We are seeking a detail-oriented and strategic Configuration Manager to oversee and manage the configuration management process across systems and projects. This role ensures that configuration items (CIs) are identified, documented, maintained, and audited to support change management, release planning, and compliance efforts. InfoResumeEdge is the worlds first platform offering completely free...
A leading financial institution in the UAE is seeking an ITSM Problem Manager to lead the Problem Management process. The role focuses on reducing the impact of IT incidents through root cause analysis, reporting, and governance. Candidates should have a Bachelor's degree in Computer Science and 5 years of relevant experience, particularly in regulated environments. Strong communication and...
A leading technology solutions provider in the United Arab Emirates is seeking a ServiceNow AI & ITSM Solution Architect responsible for designing and delivering AI-enabled ServiceNow solutions across various domains. This role involves architecting solutions, implementing AI strategies, and leading stakeholder engagements, making it ideal for a seasoned professional with 8-12+ years of...
A leading IT solutions provider is seeking a Jira Developer for its UAE operations. This role involves designing and customizing Jira workflows, developing automation rules, and implementing ITSM processes. Candidates should have experience in building dashboards and troubleshooting Jira issues. Collaboration with IT and business teams is essential to translate requirements into efficient Jira...
A utility provider in Abu Dhabi is seeking a Vice President for Service Delivery to oversee ICT services and ensure high-quality, reliable performance. This pivotal role focuses on managing service desk functions, leading incident resolution, and engaging with stakeholders to align IT services with business needs. The ideal candidate will have extensive experience in service management and a...
A leading technology solutions provider in the United Arab Emirates is seeking a ServiceNow AI & ITSM Solution Architect responsible for designing and delivering AI-enabled ServiceNow solutions across various domains. This role involves architecting solutions, implementing AI strategies, and leading stakeholder engagements, making it ideal for a seasoned professional with 8-12+ years of...
As ServiceNow AI & ITSM Solution Architect at Müller Solutions you will be responsible for designing, leading, and delivering AI-enabled ServiceNow solutions across Service Desk (ITSM), Field Service Management (FSM), and Asset Management (ITAM/SAM/HAM). The role owns the end-to-end solution architecture, ensuring that ServiceNow AI capabilities (including GenAI and Predictive Intelligence) are...