itsm jobs in Abu Dhabi
A leading IT solutions provider is seeking a Jira Developer for its UAE operations. This role involves designing and customizing Jira workflows, developing automation rules, and implementing ITSM processes. Candidates should have experience in building dashboards and troubleshooting Jira issues. Collaboration with IT and business teams is essential to translate requirements into efficient Jira...
A leading financial institution in the UAE is seeking an ITSM Problem Manager to lead the Problem Management process. The role focuses on reducing the impact of IT incidents through root cause analysis, reporting, and governance. Candidates should have a Bachelor's degree in Computer Science and 5 years of relevant experience, particularly in regulated environments. Strong communication and...
As ServiceNow AI & ITSM Solution Architect at Müller Solutions you will be responsible for designing, leading, and delivering AI-enabled ServiceNow solutions across Service Desk (ITSM), Field Service Management (FSM), and Asset Management (ITAM/SAM/HAM). The role owns the end-to-end solution architecture, ensuring that ServiceNow AI capabilities (including GenAI and Predictive Intelligence) are...
Job Description Key Responsibilities - Lead the design, development, and implementation of ServiceNow solutions across ITSM, HRSD, and ITOM modules. - Collaborate with business and IT stakeholders to gather requirements and translate them into scalable ServiceNow workflows and automations. - Apply ITIL framework principles to optimize and align service management processes within ServiceNow. -...
Overview Position Title: L2 Engineer /SME Aruba Department: IT/Network Operations Job Summary The L2 Engineer Aruba is responsible for providing advanced technical support troubleshooting and management of Aruba network solutions. This role involves handling escalated issues from Level 1 (L1) support ensuring the stability and performance of Aruba wireless and wired network infrastructure and...
Hire Resolve is assisting IT organisations in hiring experienced IT professionals to support UAE-based operations. This is a multi-role opportunity spanning several functions across Information Technology, including (but not limited to) infrastructure and networks, cloud platforms, cybersecurity, IT service management, systems administration, enterprise applications, data platforms, DevOps, and...
As a ServiceNow QA/Test Lead, you will be responsible for leading the testing strategy, planning, and execution for ServiceNow implementations and custom applications. You will work closely with developers, business analysts, and clients to ensure that ServiceNow solutions meet functional and performance requirements. You will oversee functional, non-functional, and integration testing to ensure...
We are looking for a Sales Account Manager to join our growing team in Abu Dhabi. The ideal candidate will be responsible for managing existing customer accounts, driving revenue growth, and acquiring new customers in Abu Dhabi. Key Responsibilities - Manage and grow existing Abu Dhabi customer accounts through upselling and cross‑selling. - Identify and generate new business opportunities and...
Overview The Head of Technology GRC leads governance, risk, compliance, quality assurance and financial oversight functions within the Technology division. The role ensures technology operations align with enterprise risk appetite, regulatory requirements and strategic objectives while governing relationships with business units for transparency, alignment and accountability. Role Purpose The...
Qualifications - 7+ years experience working in NOC Environment - Work experience in server — specifically those with Linux exposure, including Ubuntu - Work experience as Data Center NOC engineer - Has strong basics in recognizing port numbers, ip range, subnets, server device alarms - Strong process knowledge and experience - Strong knowledge and experience in handling NOC monitoring tools -...
Dream Soft LLC, a leading IT solutions provider in Abu Dhabi, UAE, is seeking a skilled Network Wireless Engineer to join our dynamic team. The successful candidate will be responsible for managing and maintaining enterprise-level network infrastructure, ensuring seamless operations and high performance. If you have a solid background in network engineering and a passion for cutting-edge...
Overview This is a permanent ServiceNow Architect opportunity to work with a leading tech company based in the Al Maryah Island area (Abu Dhabi, UAE). Role and Location The ServiceNow Architect is full-time on site in the Abu Dhabi offices. Relocation support from the UK is available. Salary The ServiceNow Architect position is paying 55k AED/month which is around £130k/year tax...
A leading financial institution in the UAE is seeking an ITSM Problem Manager to lead the Problem Management process. The role focuses on reducing the impact of IT incidents through root cause analysis, reporting, and governance. Candidates should have a Bachelor's degree in Computer Science and 5 years of relevant experience, particularly in regulated environments. Strong communication and...
A leading technology solutions provider in the United Arab Emirates is seeking a ServiceNow AI & ITSM Solution Architect responsible for designing and delivering AI-enabled ServiceNow solutions across various domains. This role involves architecting solutions, implementing AI strategies, and leading stakeholder engagements, making it ideal for a seasoned professional with 8-12+ years of...
A leading IT solutions provider is seeking a Jira Developer for its UAE operations. This role involves designing and customizing Jira workflows, developing automation rules, and implementing ITSM processes. Candidates should have experience in building dashboards and troubleshooting Jira issues. Collaboration with IT and business teams is essential to translate requirements into efficient Jira...
A leading global technology services provider is seeking a skilled ServiceNow Solutions Lead to design and implement ITSM, HRSD, and ITOM modules. You will collaborate with business and IT stakeholders to understand their requirements, manage integrations with external systems, and provide mentorship to project teams. The ideal candidate has strong experience in ServiceNow platform solutions and...
Qualifications - 7+ years experience working in NOC Environment - Work experience in server — specifically those with Linux exposure, including Ubuntu - Work experience as Data Center NOC engineer - Has strong basics in recognizing port numbers, ip range, subnets, server device alarms - Strong process knowledge and experience - Strong knowledge and experience in handling NOC monitoring tools -...
Position Title: L2 Engineer /SME– Aruba Department: IT/Network Operations Job Summary The L2 Engineer – Aruba is responsible for providing advanced technical support, troubleshooting, and management of Aruba network solutions. This role involves handling escalated issues from Level 1 (L1) support, ensuring the stability and performance of Aruba wireless and wired network infrastructure, and...
A leading technology solutions provider in the United Arab Emirates is seeking a ServiceNow AI & ITSM Solution Architect responsible for designing and delivering AI-enabled ServiceNow solutions across various domains. This role involves architecting solutions, implementing AI strategies, and leading stakeholder engagements, making it ideal for a seasoned professional with 8-12+ years of...
As ServiceNow AI & ITSM Solution Architect at Müller Solutions you will be responsible for designing, leading, and delivering AI-enabled ServiceNow solutions across Service Desk (ITSM), Field Service Management (FSM), and Asset Management (ITAM/SAM/HAM). The role owns the end-to-end solution architecture, ensuring that ServiceNow AI capabilities (including GenAI and Predictive Intelligence) are...