itil jobs in Emirate of Abu Dhabi
A leading IT services firm in Abu Dhabi is seeking an End User or Desktop Support Lead to provide Tier II support and guide the Desktop Support Team. Candidates must have strong troubleshooting skills, experience with ticketing systems, and an ITIL certification. This full-time role requires technical expertise in desktop environments and team leadership abilities, fostering a productive work...
A leading recruitment firm is seeking a Service Delivery Manager to oversee customer service contracts and enhance relationships with clients. The ideal candidate will have over 7 years of experience in service delivery management, exceptional communication skills, and an ITIL certification. This position requires a strong focus on customer satisfaction and the ability to lead teams effectively....
A leading IT consulting firm is seeking a Service Delivery - Sr. Manager to oversee infrastructure operations within a Network Operations Center (NOC). The role demands extensive experience in network operations, including team leadership, incident management, and proficiency in advanced network monitoring tools. Ideal candidates will have relevant certifications and a proven track record in...
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA As a Solution Architect, your day will be focused on...
JOB PURPOSE: Head of Service Corporate Finance KEY ACCOUNTABILITIES: Generic Accountability As Head of Service you will be responsible in building trust & relationship with business and jointly define and own the Technology roadmap and execution of critical banking services. Under this role you will cover front-to-back ownership of platforms supporting Lending Equity Capital Markets (ECM) and...
Role: Endpoint Security Engineer Location: Abu Dhabi Role Purpose - Manage and maintain Security devices Tools/ Products implemented at ADIB for day-to-day tasks - Regular monitoring of Security Logs and Events for IT Security devices to review security events and alerts and proactively detect actual or potential attacks to ADIB network - Incident response: Respond to attack attempts & contain...
About the job Senior Power Platform Developer Power Platform Developer should be able to create customized Power Platform solutions and be responsible for configuring and customizing Power Platform systems according to company's specifications, building scalable Power Apps & web applications, writing and modifying the existing low code, debugging, and training staff. He/she will be responsible...
Join to apply for the UH, Network & Info Secr role at United Arab Emirates University, Department of Family Medicine Join to apply for the UH, Network & Info Secr role at United Arab Emirates University, Department of Family Medicine Job Description The Network Operations Manager directs and manages all aspects of the network & security operations life cycle across the UAEU data centers....
We are looking for a Senior ServiceNow Architect to provide technical leadership and architectural direction for the ServiceNow platform. This role is responsible for shaping platform architecture, guiding long-term strategy, and ensuring solutions are scalable, secure, and aligned with organizational objectives. The ideal candidate brings deep hands-on experience across ServiceNow modules and a...
Senior Technical Analyst, Consumer Finance Solutions United Arab Emirates Trending Job Description Role : Senior Technical Analyst, Consumer Finance Solutions Location : Abu Dhabi To act as a Business Analyst between business and IT for facilitating the transformation of business requirements into effective solutions. Plans and provides support and closely interacts with the Relationship...
Job Description The Network Operations Manager directs and manages all aspects of the network & security operations life cycle across the UAEU data centers. Provide overall network and security technical operations team leadership, while maintaining a deep technical understanding of network, telecom and security infrastructure. - Manage and develop a team of network/security engineers and...
Infrastructure Engineer – Level 1 Position: FTE Contract: B2B/Freelance Languages: Arabic & English Job Summary: The Infrastructure Engineer – Level 1 is responsible for providing first-line support for IT infrastructure systems, ensuring availability, performance, and security of enterprise environments. This role focuses on incident handling, basic troubleshooting, and escalation following...
We are seeking a detail-oriented and strategic Configuration Manager to oversee and manage the configuration management process across systems and projects. This role ensures that configuration items (CIs) are identified, documented, maintained, and audited to support change management, release planning, and compliance efforts. InfoResumeEdge is the worlds first platform offering completely free...
Corporate Lending & Financing - Sr Tech Analyst 6 months ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Technical Knowledge And Domain Expertise - Corporate Lending and Financing - Corporate Cards Domain - Syndicated Loan and Loan Lifecycle Job Description Minimum Experience: At least 8 years of experience in Information Systems with 2...
- Manage all enhancements in Cards Management System. - Facilitates channels in communicating with cards management system for digital and other projects. - Support cards management system for production issues. - Help the team in implementing the payment scheme compliance and mandates. - Support all critical issues 24/7 to instantly recover, minimize the downtime and avoid re-occurrence. - Plans...
A leading recruitment firm is seeking a Service Delivery Manager to oversee customer service contracts and enhance relationships with clients. The ideal candidate will have over 7 years of experience in service delivery management, exceptional communication skills, and an ITIL certification. This position requires a strong focus on customer satisfaction and the ability to lead teams effectively....
A leading IT services firm in Abu Dhabi is seeking an End User or Desktop Support Lead to provide Tier II support and guide the Desktop Support Team. Candidates must have strong troubleshooting skills, experience with ticketing systems, and an ITIL certification. This full-time role requires technical expertise in desktop environments and team leadership abilities, fostering a productive work...
Experience: 4+ years Certification: ITIL Responsibilities: - Good understanding and experience of monitoring tools (SolarWinds, Manage Engine) and ITSM tool - Provide timely response to all incidents, Requests, outages and performance alerts. Categorize issues for escalation to appropriate technical teams - Understanding and report preparation based on the customer requirement. - Recognize,...
Our client’s Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever‑changing digital world by implementing Microsoft’s Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software...
End User or Desktop Support Lead role at Intertec Systems Skills: End User Support, Windows Troubleshooting, Active Directory, Team Leadership, ITIL Processes, Ticketing Systems, Network Troubleshooting, Remote Desktop Support Job Purpose: Responsible for providing Tier II desktop support service, serving as an expert in troubleshooting complex issues, and providing technical development and...