itil jobs in Abu Dhabi
A leading IT services firm in Abu Dhabi is seeking an End User or Desktop Support Lead to provide Tier II support and guide the Desktop Support Team. Candidates must have strong troubleshooting skills, experience with ticketing systems, and an ITIL certification. This full-time role requires technical expertise in desktop environments and team leadership abilities, fostering a productive work...
A leading recruitment firm is seeking a Service Delivery Manager to oversee customer service contracts and enhance relationships with clients. The ideal candidate will have over 7 years of experience in service delivery management, exceptional communication skills, and an ITIL certification. This position requires a strong focus on customer satisfaction and the ability to lead teams effectively....
A leading IT consulting firm is seeking a Service Delivery - Sr. Manager to oversee infrastructure operations within a Network Operations Center (NOC). The role demands extensive experience in network operations, including team leadership, incident management, and proficiency in advanced network monitoring tools. Ideal candidates will have relevant certifications and a proven track record in...
Job Description Key Responsibilities - Lead the design, development, and implementation of ServiceNow solutions across ITSM, HRSD, and ITOM modules. - Collaborate with business and IT stakeholders to gather requirements and translate them into scalable ServiceNow workflows and automations. - Apply ITIL framework principles to optimize and align service management processes within ServiceNow. -...
To design and implement network and security infrastructures in Data Center On-Premises Campus and Public Cloud environments (with a primary focus on Azure cloud). The candidate should possess experience in technical solution proposals designing implementing integrating and migrating Network Security solutions. As a Technical Lead you will be responsible for leading technical workshops project...
#Hiring Network Security Engineer | Only Immediate Joiners - Available in UAE Experience: 7+ years Overview The candidate will be a member of the Network and Security Operations team and will be responsible for building and maintaining secure and resilient network. Responsibilities - Minimum 7 years of experience in networking and security fields - Thorough understanding and experience in...
Overview Information Technology Business Partner Jobs in Abu Dhabi, UAE Responsibilities Strategic Planning and Alignment - Collaborate with business leaders to understand their strategic goals and objectives. - Develop and maintain a deep understanding of business processes, priorities, and challenges. - Translate business needs into IT requirements and ensure alignment with the overall IT...
Overview Run administer and deliver Global project orders under the direction of Service Delivery Management aiming at the flawless execution of the project. Responsibilities - Manage end-to-end order delivery of all Global products efficiently and within the timeline maintaining KPIs to ensure right-first-time delivery - Building strong relationships with teams and stakeholders to enable...
Company Description Join the UAE’s largest bank and one of the world’s largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders, and communities to grow through differentiation, agility, and innovation. We are looking for top talent, and your success is our success. Accelerate your growth as you help us reach our goals and advance your...
To provide first line support via the MCME ICT service desk or onsite at business unit level to resolve ICT technical problems for users and assign ICT tasks to the team to ensure appropriate distribution of workload Key Responsibility Areas - Identify and classify requests through diagnostic techniques and pertinent questions (Cherwell) - Determine the best solution based on the issue and...
Closing date: 21/01/2026 Number of positions: 1 Recruiter name: Reem Mansoor Reference number: 65249 Workplace Type: Mediclinic Corporate Office Abu Dhabi| Abu Dhabi | United Arab Emirates MAIN PURPOSE OF JOB To provide first line support via the MCME ICT service desk or onsite at business unit level to resolve ICT technical problems for users and assign ICT tasks to the team to ensure...
Hire Resolve is assisting IT organisations in hiring experienced IT professionals to support UAE-based operations. This is a multi-role opportunity spanning several functions across Information Technology, including (but not limited to) infrastructure and networks, cloud platforms, cybersecurity, IT service management, systems administration, enterprise applications, data platforms, DevOps, and...
As a ServiceNow QA/Test Lead, you will be responsible for leading the testing strategy, planning, and execution for ServiceNow implementations and custom applications. You will work closely with developers, business analysts, and clients to ensure that ServiceNow solutions meet functional and performance requirements. You will oversee functional, non-functional, and integration testing to ensure...
Overview Role: Endpoint Security Operations Team Leader Location: Abu Dhabi Role Purpose: - Manage and Maintain Security devices Tools / Products implemented at ADIB for day-to-day tasks - Regular monitoring of Security Logs and Events for IT Security devices to review security events and alerts and proactively detect actual or potential attacks to ADIB network - Provide administrative...
A leading global technology services provider is seeking a skilled ServiceNow Solutions Lead to design and implement ITSM, HRSD, and ITOM modules. You will collaborate with business and IT stakeholders to understand their requirements, manage integrations with external systems, and provide mentorship to project teams. The ideal candidate has strong experience in ServiceNow platform solutions and...
Essential Bachelor’s degree in business administration, computer science or related field is the minimum requirements for this position Certified for Microsoft Administration Min 3 years relevant in a similar technical role. Desirable - ITIL Foundation V3 - CompTIA A+ (Computing Technology Industry Association) - MSCA (Microsoft Certified Solutions Associate) or MCSE (Microsoft Certified...
A leading technology firm is seeking a Project Manager to oversee Global project orders, ensuring flawless execution. You will manage delivery timelines, liaise with clients, and maintain strong stakeholder relationships. The ideal candidate should have at least 3 years of project management experience, be CCNA and ITIL certified, and possess excellent communication skills. Strong organizational...
A leading recruitment firm is seeking a Service Delivery Manager to oversee customer service contracts and enhance relationships with clients. The ideal candidate will have over 7 years of experience in service delivery management, exceptional communication skills, and an ITIL certification. This position requires a strong focus on customer satisfaction and the ability to lead teams effectively....
A leading IT services firm in Abu Dhabi is seeking an End User or Desktop Support Lead to provide Tier II support and guide the Desktop Support Team. Candidates must have strong troubleshooting skills, experience with ticketing systems, and an ITIL certification. This full-time role requires technical expertise in desktop environments and team leadership abilities, fostering a productive work...
A healthcare provider in Abu Dhabi is looking for an ICT Support Specialist to provide first line technical support via the service desk. Responsibilities include identifying requests, resolving issues, and maintaining service records. Candidates must have 3 years of experience in ICT support and hold a relevant degree along with ITIL v3 certification. Strong problem-solving and communication...