inbound jobs in Emirate of Ras Al Khaimah
Inbound Operations Executive - DMC Operations About the job Inbound Operations Executive - DMC Operations Key Responsibilities: Handle all inbound tour operations, including planning and executing itineraries for FITs and group tours Respond to inbound queries, prepare quotations, and customize packages as per client needs Coordinate with hotels, transport providers, guides, and activity...
A leading banking institution in the UAE is seeking a Customer Experience Agent in Ras Al Khaimah. This role involves handling customer feedback and complaints via the call center, ensuring timely resolution and high customer satisfaction. Ideal candidates should have up to 2 years of customer service experience and be skilled in problem-solving and communication. This position is exclusively for...
Description Role : Workforce Management & Operations Manager Location : Ras Al Khaimah Role Purpose: To manage and lead the MIS Team as well as the Team of Work Force Management Analyst for all sites as well as the outsourced operations. This role is critical as it involves important areas of the business which determines the effectiveness and efficiency and quality of the daily contact center...
A luxury resort in Ras al-Khaimah seeks a Guest Service Agent to manage inbound calls, provide information about resort services, and assist guests with requests. Ideal candidates must have at least 1 year of experience in a five-star property, possess excellent communication skills, and maintain a calm demeanor under pressure. Fluency in English is required, and knowledge of Russian is an asset....
About The Company RAKBANK, also known as the National Bank of Ras Al-Khaimah, is a Public Joint Stock Company based in the United Arab Emirates (UAE). It was founded in 1976 and is one of the oldest banks in the UAE. The Bank operates within retail and corporate banking, offering a range of services including personal and business banking, credit cards, loans, investment services, and wealth...
Call Center Agent – Emirati Fresh Graduate We are seeking customer-focused and professional Call Center Agents to join our banking team. The role is responsible for handling inbound and outbound calls, assisting customers with their banking needs, resolving queries, and ensuring excellent customer service while adhering to bank policies and compliance standards. Responsibilities - Handle...
Job Title: Customer Support Executive (Dubai) Location: Dubai Salary: AED 1,800 – 2,000 per month (maximum) + Attractive Incentives Languages Required: Telugu, Kannada, and Hindi Employment Type: Full-time Shift: Day Shift Weekly Off: Rotational Week Off Key Responsibilities: - Drive sales by encouraging users to register accounts and actively participate on the platform through chat and...
Location: Abu Dhabi, Abu Dhabi, United Arab Emirates Job ID: R0118154 Date Posted: 2026-01-28 Company Name: HITACHI ENERGY L.L.C Profession (Job Category): Customer Service & Contact Center Operations Job Schedule: Full time Remote: No Job Description The opportunity To ensure the timely and efficient delivery of goods and services by proactively managing supplier performance, resolving...
The Warehouse Team Leader will oversee the daily activities of the warehouse team ensuring efficient and safe operations. Reporting directly to the Warehouse Supervisor, this role is crucial in maintaining productivity, inventory accuracy, and adherence to safety standards while fostering a collaborative work environment. Responsibilities - Oversee daily warehouse operations including...
Built Environment Sector Senior SaaS Sales Executive – UAE Region We are seeking a Senior Sales Executive to join Asite's Sales Team. In this role, you'll apply an understanding of Asite's solutions, sales methodology, processes, and prospecting techniques to acquire new strategic customers that can benefit from Asite's cloud-based (SaaS) collaboration in construction and real estate. This...
Built Environment Sector Senior SaaS Sales Executive – UAE Region We are seeking a Senior Sales Executive to join Asite’s Sales Team. In this role, you’ll apply an understanding of Asite’s solutions, sales methodology, processes, and prospecting techniques to acquire new strategic customers that can benefit from Asite’s cloud-based (SaaS) collaboration in construction and real estate. This...
A leading financial services provider is looking for a Customer Care Specialist in Ras Al Khaimah. The role involves managing inbound and outbound calls, offering services, and meeting sales targets. The ideal candidate should have strong communication skills in Arabic and English, sales expertise, and a commitment to customer satisfaction. This position offers opportunities to engage with...
Overview At RAKBANK, we believe in fostering a culture of innovation, growth, and excellence. We are not just a bank, we are a community that thrives on teamwork, cutting-edge solutions, and the highest standards of governance. About the Role: We are looking for a skilled and service‑driven Customer Experience Advisor – Wealth to join our Customer Experience Hub. In this role, you will be the...
Inbound Operations Executive - DMC OperationsAbout the job Inbound Operations Executive - DMC Operations Key Responsibilities: Handle all inbound tour operations, including planning and executing itineraries for FITs and group tours Respond to inbound queries, prepare quotations, and customize packages as per client needs Coordinate with hotels, transport providers, guides, and activity...
- Handle customer feedback and complaints received via voice channel – Call Centre (Inbound complaint campaign) through timely and controlled communication that results into a balanced, appropriate approach and enhanced customer experience. RESPONSIBILITIES: - Handling customer’s feedback and complaints received via voice channel – Call Centre (Inbound complaint campaign) in accordance to set...
Location: Abu Dhabi, Abu Dhabi, United Arab Emirates Job ID: R0118154 Date Posted: 2026-01-28 Company Name: HITACHI ENERGY L.L.C Profession (Job Category): Customer Service & Contact Center Operations Job Schedule: Full time Remote: No Job DescriptionThe opportunity To ensure the timely and efficient delivery of goods and services by proactively managing supplier performance, resolving...
Overview At RAKBANK, we believe in fostering a culture of innovation, growth, and excellence. We are not just a bank, we are a community that thrives on teamwork, cutting-edge solutions, and the highest standards of governance. About the Role: We are looking for a skilled and service‑driven Customer Experience Advisor – Wealth to join our Customer Experience Hub. In this role, you will be the...
Role Customer Care Specialist Location Ras Al Khaimah Role Purpose - To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures. Main Responsibilities - Handle inbound & outbound calls according to procedures guidelines and schedules set by organization call center. - Proactively offer customer to register IVR and SMS service...
Description Role: Client Service Specialist Location: Ras Al Khaimah ROLE PURPOSE: - Handle customer feedback and complaints received via voice channel Call Centre (Inbound complaint campaign) through timely and controlled communication that results into a balanced appropriate approach and enhanced customer experience. RESPONSIBILITIES: - Handling customers feedback and complaints received...
OverviewRole: Client Service AnalystLocation: Ras Al KhaimahROLE PURPOSE:Handle customer feedback and complaints received via voice channel Call Centre (Inbound complaint campaign) through timely and controlled communication that results into a balanced appropriate approach and enhanced customer experience.RESPONSIBILITIESHandling customers feedback and complaints received via voice channel Call...