A reputable real estate company is seeking an Associate level professional to oversee customer service operations primarily through CRM and digital platforms. This role requires at least 5 years of experience in customer service, strong leadership and analytical skills, and a Bachelor’s degree in Business Administration. Key responsibilities include ensuring SLA adherence, coaching junior staff,...
A technology services provider in Dubai is seeking an experienced IT Service Delivery Manager to oversee IT service delivery and ensure compliance with SLAs and ITIL standards. The ideal candidate has 8-10 years of experience in IT operations with strong leadership and stakeholder management skills. This full-time role requires managing cross-functional teams and maintaining client relationships...
A leading firm in the UAE is seeking a dedicated Service Desk Engineer to ensure timely incident resolution and provide solution-based support for technical requests. The ideal candidate should possess a Bachelor's degree in Computer Science or related field and have 3-5 years of IT service or technical support experience. Familiarity with ITIL principles and ITSM tools is essential. This...
A leading insurance service provider in Dubai is seeking an After Sales Support - Team Lead to manage the after-sales support team. You will be responsible for planning activities, ensuring compliance with contractual terms, and achieving service level agreements. The ideal candidate has a Bachelor's Degree, at least 2 years of relevant experience, and proficiency in MS Office. This full-time...
A leading financial institution in Dubai is looking for a full-time team member to handle administrative duties, manage team workflows, and ensure compliance with banking policies. The role demands about 1 to 2 years of experience in clerical work and strong analytical skills. Candidates with experience in banking products will be preferred. Strong relationship management and knowledge of MS...
At Paymentology we re redefining what s possible in the payments space. As the first truly global issuer-processor we give banks and fintechs the technology and talent to launch and manage Mastercard Visa cards at scale across more than 60 countries. Our advanced multi-cloud platform delivers real-time data unmatched scalability and the flexibility of shared or dedicated processing instances....
Call Center Agent – Emirati Fresh Graduate We are seeking customer-focused and professional Call Center Agents to join our banking team. The role is responsible for handling inbound and outbound calls, assisting customers with their banking needs, resolving queries, and ensuring excellent customer service while adhering to bank policies and compliance standards. Responsibilities - Handle...
Overview Job Purpose dnata is a global air and travel services provider connecting people with possibilities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering & retail services. Our purpose is to deliver on the promises our customers make. We are guided by our vision to be the world’s most admired air and travel services provider, with core values: safety,...
Operates in a customer-facing role where service quality, accuracy, and speed are critical to customer satisfaction and branch performance. Plays a key role in achieving the branch’s service KPIs through direct interaction with customers. Responsibilities Sales & Business Development Actively promote and cross-sell FAB asset and liability products to new and existing customers. Identify...
Assistant Manager - Control and Calculations (Emirati) Job Openings Assistant Manager - Control and Calculations (Emirati) About the job Assistant Manager - Control and Calculations (Emirati) Position: Assistant Manager - Control and Calculations (Emirati) Experience: 4-6 years Employment Type: Full-time Job Summary We are looking for a results-driven Assistant Manager Sales & Service...
Company Overview For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art...
Job Description Location: Dubai, UAE SourceIt is a recruitment, HRO, outsourcing/BPO, and HR support solutions provider serving businesses across the UAE, GCC, and Egypt. Position: Account Manager (Account Success Manager) – Full-time / Part-time (Hybrid) Role Summary We’re hiring an Account Manager (Account Success Manager) in Dubai to own end‑to‑end client relationships from onboarding...
A leading financial institution in Dubai is looking for a full-time team member to handle administrative duties, manage team workflows, and ensure compliance with banking policies. The role demands about 1 to 2 years of experience in clerical work and strong analytical skills. Candidates with experience in banking products will be preferred. Strong relationship management and knowledge of MS...
Overview The Senior Manager Rotable Management is responsible for managing the end-to-end repair lifecycle and overall pool support of rotable components to ensure operational readiness, cost efficiency, and compliance with technical and reliability standards. This role focuses on optimizing repair turnaround times (TAT), improving vendor performance, enhancing repair processes, maximizing the...
A reputable real estate company is seeking an Associate level professional to oversee customer service operations primarily through CRM and digital platforms. This role requires at least 5 years of experience in customer service, strong leadership and analytical skills, and a Bachelor’s degree in Business Administration. Key responsibilities include ensuring SLA adherence, coaching junior staff,...
A technology services provider in Dubai is seeking an experienced IT Service Delivery Manager to oversee IT service delivery and ensure compliance with SLAs and ITIL standards. The ideal candidate has 8-10 years of experience in IT operations with strong leadership and stakeholder management skills. This full-time role requires managing cross-functional teams and maintaining client relationships...
JOB PURPOSE To support Relationship Management Teams by providing operational services and support to their clientele allowing them to focus on business growth and building new relationships for the bank. KEY ACCOUNTABILITIES - Follow all relevant departmental policies processes standard operating procedures and instructions so that work is carried out in a controlled and consistent manner. -...
A leading IT services provider in Dubai is seeking a Senior Service Delivery Manager to ensure high-quality managed services delivery. The role involves overseeing service teams, maintaining SLAs, and fostering client relationships. Qualified candidates should possess a degree in Computer Science, ITIL v4 certification, and significant experience in IT service delivery. This is a full-time...
Overview Accountable for end-to-end service delivery, service performance, and continuous improvement across multiple IT service lines, ensuring contractual compliance, service stability, operational efficiency, and customer satisfaction, in alignment with Ericsson Managed Services standards. Responsibilities - Accountable for 24x7 service delivery across IT Landscape (OSS/BSS) in line with...
Overview Purpose & Overall Relevance For The Organization Workplaces is responsible for the active management of the Global Real Estate Portfolio including leases and transactions of all the properties, all design, construction and operations for offices, showrooms and DC’s for adidas. This supports the successful implementation of “Through Sports we have the Power to Change Lives” by supporting...