Company Description Rixos Marina Abu Dhabi is a luxurious hospitality establishment that seamlessly combines modern elegance with world-class amenities. Nestled in the heart of Abu Dhabi, our resort offers an unparalleled experience for both leisure and business travelers. With a prime waterfront location, Rixos Marina Abu Dhabi sets itself apart as a premier destination for those seeking a...
A leading global hospitality company in Abu Dhabi is seeking a Guest Relations Agent responsible for handling VIP and long-stay Guests, ensuring an exceptional experience. The role involves greeting Guests, managing their needs, and maintaining high standards of service. The ideal candidate will have excellent communication skills, resilience, and a commitment to customer satisfaction. This...
Guest Experience & Service - Welcome guests upon arrival with warmth, professionalism and a genuine smile. - Conduct personalized check-in and check-out procedures ensuring efficiency and accuracy. - Maintain an updated record of guest preferences and special requests to enhance personalized service. - Anticipate guest needs and handle inquiries, complaints and feedback promptly and...
A leading international hospitality company is seeking a Guest Relations Agent to ensure exceptional experiences for guests. This role involves greeting and assisting VIP and long-staying guests, managing complaints, and communicating guest needs to hotel staff. The ideal candidate will possess leadership, communication, and customer service skills. Previous experience in customer service is...
A leading hospitality company in Dubai is seeking a Guest Relations Supervisor to oversee the guest relations team and ensure exceptional service. The ideal candidate will have a Bachelor's degree in Hospitality Management and at least 3 years of experience. Strong leadership and communication skills are essential for this full-time role. Applicants should be able to handle guest inquiries and...
A leading hotel company in Ajman is seeking a Guest Relations Agent who speaks Russian and/or German. This role involves providing personalized service to guests, assisting with inquiries and managing pre-arrival preparations. Ideal candidates will have 1–2 years in guest relations, fluency in English and strong communication skills. The position requires multitasking in a fast-paced environment...
Senior Butler - Guest Relations - Jumeirah Marsa Al Arab United Arab Emirates Job Description About Jumeriah & The Hotel Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 30 properties across the Middle East, Africa, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic...
Host, Guest Relations, One & Only One Za'abeel Join to apply for the Host, Guest Relations, One & Only One Za'abeel role at One&Only Resorts At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully...
Job Description – Guest Relations Agent – Hilton Abu Dhabi Yas Island (HOT0C7AI) Work Locations Hilton Abu Dhabi Yas Island, Yas Island, Abu Dhabi, 500200 Schedule Full-time Job Guest Services, Operations, and Front Office What will I be doing? - Meet, greet and direct Guests who enter the lobby area - Serve as the main point of contact for VIP Guests and ensure hotel departments are...
A luxury hospitality company is seeking a Host for Guest Relations in Dubai. The ideal candidate will have at least 2 years of experience in a similar role, strong communication and organizational skills, and the ability to work in a fast-paced environment. Responsibilities include overseeing guest needs, assisting with reservations, and creating memorable experiences. Familiarity with hotel...
We are seeking an enthusiastic and customer-focused Guest Relations Supervisor to join our team in Dubai United Arab Emirates. As a key member of our front office team you will be responsible for ensuring exceptional guest experiences and leading a team of guest relations professionals. - Supervise mentor and train the guest relations team ensuring high standards of customer service and...
A leading global hospitality company is seeking a Food & Beverage Guest Relations Agent (Russian Speaker) at DoubleTree by Hilton Resort & Spa Marjan Island. The ideal candidate will possess excellent communication skills and a passion for delivering exceptional guest experiences. Responsibilities include greeting guests, managing reservations, and ensuring smooth communication between guests and...
Responsibilities - Assist in managing the daily operations of the Guest Relations team. - Greet and engage VIPs, longstay guests and repeat visitors to ensure a personalized experience. - Handle guest feedback and complaints efficiently, ensuring prompt resolution and follow‑up. - Support in coordinating special requests, amenities and celebrations (e.g., birthdays, anniversaries). - Collaborate...
Responsibilities - To promote efficiency confidence courtesy and an extremely high standard of social skills - To generally promote and ensure good interdepartmental relations - Establish promote and maintain good public relations and enhances sales for the hotel at every opportunity - To display a pleasant manner and positive attitude at all times and to promote a good company image to guests...
Food & Beverage Guest Relations Agent (Russian Speaker) An F&B Guest Relations Agent plays a key role in creating exceptional dining experiences for our guests. This position focuses on engaging with guests before, during, and after their visit to ensure personalized service and satisfaction. From welcoming guests to handling special requests and coordinating with the restaurant team, you will...
Overview As a Guest Relations Officer you will be responsible for ensuring that all guests enjoy a positive and memorable experience. You are a key representative of our hotel and brand and as such you will need to anticipate guest needs and handle inquiries in a helpful and attentive manner. You will take personal responsibility for ensuring that all issues pertaining to guest satisfaction are...
Guest Relations Executive An exciting opportunity has arisen for a Guest Relations Executive to join Rixos Premium Saadiyat Island Abu Dhabi. What you will be doing: - Provide exceptional service to the guests & maintain overall efficiency of standards set. - Respond to any questions, needs and desires of guests and follow up to ensure requests have been met to satisfaction. - Respond to guests...
- To provide a personalized service to all the guests fully aware and following the hotel standards and procedures. - To assist the Inspired Meetings teams and any other department in guest relation needs or pre-event arrangements. - To personally welcome guests and escort them to their rooms outlets or other public areas as requested. - To offer welcome drinks and towels to check-in guests at...
MAIN DUTIES AND RESPONSIBILITIES: Prepare for daily VIPs arrivals in terms of room allocation amenities and special requests of Guests. Keep Misenplace ready for VIP arrival room keys welcome drink) Register and process check in/out for all VIPs guests efficiently and professionally. Escort VIP gussets to their rooms. Update guest information into the computer after a complete check...
The Role Under the direct guidance of the Front Desk Manager the Guest Relations Agent is responsible for delivering a warm personalized and professional service to all guests throughout their stay. A key part of this role includes engaging with guests during breakfast lunch and dinner in the hotels dining venues to gather feedback ensure satisfaction and support service excellence. The Guest...