Maintain high levels of customer satisfaction by dealing with member/client enquiries in an effective and timely manner. To offer the highest possible level of service to all our clients thereby assisting in retaining existing business and improving our persistency levels by maintaining excellent productivity and accuracy. MAIN FUNCTIONS AND RESPONSIBILITIES - Respond to all client enquiries...
Senior Officer - Customer Service at Al Ghurair Join to apply for the Senior Officer - Customer Service role at Al Ghurair. Al Ghurair Investment is a diversified family business group in the Middle East operating in seven sectors. Responsibilities - Greeting and welcoming customers. - Guiding and clarifying customer queries. - Proceeding with transactions according to RTA guidelines. -...
Profile Snapshot Title: Senior Customs Clearance Officer Location: Al Ain, Al Ain Food and Beverages Position Type: Full Time What Will Your Day Look Like? The Senior Customs Clearance Officer will independently manage and execute end-to-end customs self-clearance operations in full compliance with UAE customs regulations, while optimizing clearance efficiency to minimize delays, demurrage,...
We are currently looking for a Customer Service Officer for our UAE operations with the following terms & conditions. Job Purpose To provide end-to-end operational and administrative support for the Customer Experience Department by executing manual process-driven tasks related to complaints handling, quality assurance, reporting and documentation. The role ensures accurate data entry, system...
| | || --- | --- || Location | Dubai, United Arab Emirates || Qualifications | Intermediate || Experience | No |## Job OverviewEmirates Islamic seeks a full-time, on-site Customer Relationship Officer (UAE Nationals only) in Dubai to support Priority Banking. You will deliver end-to-end service within TATs, handle queries/requests/complaints, process applications and system requests, and partner...
Contact Number / Email: [email protected] Experience Level: Management Employment Type: Full-time Customer Service Officer Customer Service Officer Job Summary Looking for a Customer Service Officer in Dubai, United Arab Emirates (UAE) Job Key Details - Respond to all calls from the clients and provide them with the required information - Prepare and share our correspondence, reports...
A leading financial institution in MENA seeks an Officer for Customer Relations in the Operations Group. This entry-level position involves preparing documentation for mortgage creation and facilitating transactions. The ideal candidate will manage developer relationships and ensure process adherence. Join a dynamic team that prioritizes customer service and drives innovation in banking. This...
Customer Relationship Officer - Abu Dhabi Join to apply for the Customer Relationship Officer - Abu Dhabi role at Emirates Islamic Job Description Job Responsibilities ( Relief Pool )- Customer Relationship Officer - Address customer problems and complaints to achieve satisfactory resolutions. - Referring issues beyond the role limit to appropriate points of reference. - Resolve client...
Salary : 5500 AED Industry : Aviation Last Date : December 26, 2025 Location : Office 101, Business Tower, Sheikh Zayed Road, Dubai, UAE Position Title : Customer Service Officer Employment Type : Full-Time Role Overview You will assist passengers throughout their travel journey, handling check-in, boarding, inquiries, and service support while ensuring a smooth, professional airport...
Customer Happiness Senior Officer Join Dubai Careers - A Smart Dubai Initiative to be a Customer Happiness Senior Officer. Responsibilities - Develop and implement advanced mechanisms to manage customer inquiries, suggestions, and complaints, ensuring timely responses and high-quality solutions. - Supervise and coordinate responses to all internal and external stakeholder inquiries across...
Operates in a customer-facing role where service quality, accuracy, and speed are critical to customer satisfaction and branch performance. Plays a key role in achieving the branch’s service KPIs through direct interaction with customers. Responsibilities Sales & Business Development Actively promote and cross-sell FAB asset and liability products to new and existing customers. Identify...
Responsible for overseeing and managing customer service operations through CRM and digital service platforms, escalations, and online transactions. Ensures adherence to SLAs, accuracy of records, and timely case resolution. Supports process improvement, provides coaching to junior staff, and drives satisfaction through quality monitoring, reporting, and system enhancement participation. Key...
Core Responsibilities - Actively sell/cross-sell asset and liability products to new and existing customers - Prepare assess and recommend loan product applications and maintenance requests and forward for approval to Consumer Processing Unit - Receive and process customer requests (e.g. account opening NBAD online requests returned cheque delivery etc.) - Encourage customers to build their...
We are currently looking Customer Experience Officer for our UAE operations with the following terms & conditions. Job Purpose To provide end-to-end operational and administrative support for the Customer Experience Department by executing manual process-driven tasks related to complaints handling, quality assurance, reporting and documentation. The role ensures accurate data entry, system...
Officer, Customer Relations.OPS-Retail Credit Admin - Home Loans.Operations Group Join to apply for the Officer, Customer Relations.OPS-Retail Credit Admin - Home Loans.Operations Group role at Mashreq Corporate & Investment Banking Group - Preparation of Developer/DLD documentation for TD registration and mortgage creation. - To facilitate DLD transaction for Mortgage Loan portfolio in Land...
| | || --- | --- || Location | Dubai, United Arab Emirates || Qualifications | None / No Formal Education || Experience | 2 Year+ |## Job OverviewWe are seeking a detail-oriented and proactive professional to manage end-to-end processing of insurance policies across divisions – Motor/Non-Motor (General)/Medical etc. The ideal candidate will ensure seamless policy administration, timely renewals,...
A leading UAE bank is seeking a Customer Relationship Officer in Dubai. The role focuses on addressing customer needs, resolving inquiries, and providing high-quality service. Candidates should have a Bachelor's Degree and relevant UAE banking experience. This full-time entry-level position offers a great opportunity to grow within the finance and banking sector, enhancing customer satisfaction...
Seniority level Entry level Employment type Full-time Job function Other Responsibilities Maintain a high standard of customer service at the site and deal with all customers in a highly professional and cordial manner. Keep the counter uncluttered and clean and give top priority to the work. Divert customers to VIP Service section (Up-selling) to generate revenue. Receiving customers...
Maintain high levels of customer satisfaction by dealing with member/client enquiries in an effective and timely manner. To offer the highest possible level of service to all our clients thereby assisting in retaining existing business and improving our persistency levels by maintaining excellent productivity and accuracy. MAIN FUNCTIONS AND RESPONSIBILITIES - Respond to all client enquiries...
A leading financial institution in MENA seeks an Officer for Customer Relations in the Operations Group. This entry-level position involves preparing documentation for mortgage creation and facilitating transactions. The ideal candidate will manage developer relationships and ensure process adherence. Join a dynamic team that prioritizes customer service and drives innovation in banking. This...