Description Role: Customer Service Officer (Outsource) Location: Abu Dhabi Role Purpose 1. Attend tenants (private and from government entities) in order to facilitate in issuing new leases, renewing existing leases, termination of leases, issuance of Tawtheeq (Municipality) contracts. Attending tenants with their various kind of multiple requests and complaints etc. 2. Work according to...
Join to apply for the Officer- Customer Service role at First Abu Dhabi Bank (FAB) Overview Join to apply for the Officer- Customer Service role at First Abu Dhabi Bank (FAB). Core Responsibilities - Actively sell/cross-sell asset and liability products to new and existing customers - Prepare, assess and recommend loan product applications and maintenance requests and forward for approval to...
This role involves providing multi-channel customer service support through toll-free calls, emails, live chats, and social media ensuring excellent service and resolution of customer inquiries. The position includes outbound survey calls capturing and registering customer data, generating sales leads, and coordinating service appointments. The role requires effective use of the Genesys Contact...
Careers for a Changing World of Islamic Banking. Customer Service Officer - Branches Location UAE Posted On 21 Jan, 2026 Type Permanent Job Category Retail Banking - Branches JOB PURPOSE: To provide sustainable service across all branches and ensure no impact on business operations. Able to be deployed to any branch as needed to provide support, ensuring smooth operations and consistent...
We are currently looking for a Customer Service Officer for our UAE operations with the following terms & conditions. Job Purpose To provide end-to-end operational and administrative support for the Customer Experience Department by executing manual process-driven tasks related to complaints handling, quality assurance, reporting and documentation. The role ensures accurate data entry, system...
Overview The Customer Relationship Officer (CRO) plays a vital role in ensuring a superior experience for club members by building strong relationships, handling inquiries and complaints, and promoting premium services. This position requires delivering personalized service, resolving issues effectively, and fostering member satisfaction and retention. Key Responsibilities - Member Engagement...
| | || --- | --- || Location | Dubai, United Arab Emirates || Qualifications | Intermediate || Experience | No |## Job OverviewEmirates Islamic seeks a full-time, on-site Customer Relationship Officer (UAE Nationals only) in Dubai to support Priority Banking. You will deliver end-to-end service within TATs, handle queries/requests/complaints, process applications and system requests, and partner...
Contact Number / Email: [email protected] Experience Level: Management Employment Type: Full-time Customer Service Officer Customer Service Officer Job Summary Looking for a Customer Service Officer in Dubai, United Arab Emirates (UAE) Job Key Details - Respond to all calls from the clients and provide them with the required information - Prepare and share our correspondence, reports...
Customer Happiness Officer - Emirati Program Job Title:Customer Happiness Officer - Emirati Program Job Description: - Serve customers in a timely and professional manner, ensuring to deliver excellent customer service. - Provide advice and guidance to the client to correctly answer their question. - Ensure 100% data entry accuracy on all typing applications. - Achieve monthly target...
Position Summary The Customer Support Officer is responsible for managing client accounts and supporting all operational aspects of medical insurance after sale. Duties and responsibilities - Coordinate the placement and issuance of medical insurance policies after setup and confirmation from the technical team. - Provide full support during the policy validation period, ensuring timely...
A hospitality establishment in Dubai is seeking a professional front desk clerk to oversee receptionist duties and provide outstanding customer service. The successful candidate should be presentable, friendly, and possess strong communication and organizational skills. Responsibilities include greeting guests, answering phone calls, maintaining office supplies, and managing the office budget....
Primary Functions: - Onboarding new customers (Pre/Post implementation) - Conduct regular reviews with customers - Handle customers enquiries - Conduct health check - Retain customers - Conduct training feedback - Process cancellation - Negotiate contract renewal - Upsell package - Manage OTRS Ticket - In/Outbound Call - Control room during office hours - Perform other duties as assigned by the...
Join FxPro: a leading fintech company. Be a part of our expanding international team, with offices in Limassol, London, Nassau, and Dubai. FxPro boasts a diverse workforce of over 500 employees representing 40 nationalities, making it an exciting and dynamic workplace. At FxPro, we see each team member as an integral part of our success story. As a Customer Retention Officer, you'll be...
A leading financial institution in MENA seeks an Officer for Customer Relations in the Operations Group. This entry-level position involves preparing documentation for mortgage creation and facilitating transactions. The ideal candidate will manage developer relationships and ensure process adherence. Join a dynamic team that prioritizes customer service and drives innovation in banking. This...
Role Role: Customer Relationship Officer Location Location: RB-Dalma Mall Role Purpose Managing products and service function related to Institutional Banking customers to ensure the delivery of quality service to customers while projecting the warm image of ADIB maintenance of operational controls and continuous improvement in financial services and operational service...
Role: Customer Relationship Officer - Floater Location: Abu Dhabi Central Region Role Purpose Managing products and service function to ensure the delivery of quality service to customers while projecting the warm image of ADIB maintenance of operational controls and continuous improvement in financial services and operational service efficiency Key Accountabilities of the...
Overview Role: Customer Relationship Officer Location: Abu Dhabi Role Purpose: Managing products and service function related to Institutional Banking customers to ensure the delivery of quality service to customers while projecting the warm image of ADIB maintenance of operational controls and continuous improvement in financial services and operational service efficiency. Responsibilities -...
Role: Customer Services Support Officer Location: Abu Dhabi Role Purpose: Deliver Excellent customer service in accordance with agreed standards Key Accountabilities of the role: - Opening and closing applicant on time. - Ensure proper implementation and follow up with timely. - Prepare finance applications and obtain necessary approvals. - Performed efficient troubleshooting of issues. -...
Role: Customer Relationship Officer – Buffer Location: Al Ain Role Purpose Managing products and service function to ensure the delivery of quality service to customers while projecting the warm image of ADIB, maintenance of operational controls and continuous improvement in financial services and operational service efficiency. Key Accountabilities - Deposit account documentation – Handle...
Role: Customer Relationship Officer Location: Dubai - Nad al hammar Role Purpose: Managing products and service function related to Institutional Banking customers to ensure the delivery of quality service to customers while projecting the warm image of ADIB maintenance of operational controls and continuous improvement in financial services and operational service...