full time contact center jobs in Ajman

A leading bank in the UAE seeks a Contact Center Operations Manager to oversee a team providing 24/7 customer support. This role entails managing service levels, ensuring performance metrics are met, and preparing timely reports. The ideal candidate will have experience in team supervision and demonstrated ability in customer service, quality control, and financial performance monitoring....

Team Leader/Subject Matter Expert - Contact Center Job Description As a Contact Centre Team Leader, you'll lead, motivate and support a team of 15+ contact center advisors, ensuring that great customer service and support is delivered. You and your team will provide key support to our client/s. You will coach, support and develop your team, build their abilities and drive continuous improvement...

Overview Job Title: Presales / Key Accounts Executive – Discount Trade (UAE) Location: UAE Industry: FMCG / Food & Grocery Employment Type: Full-time Job Summary We are seeking an experienced Presales / Key Accounts Executive with strong, existing relationships across discount centers, value retailers, and wholesale grocery chains in the UAE. The ideal candidate will have hands-on...

Job Title: Talent Acquisition Specialist Location: Ajman, United Arab Emirates (with occasional travel to Dubai upon management request) Industry: BPO / Contact Center Type: Full-Time Salary: 6,000 - 6,500 AED Job Summary: We are looking for a bilingual (Arabic-English) Talent Acquisition Specialist to support our HR operations, primarily based in Ajman, with occasional duties in Dubai as...

Job Title: Dynamics & Power Platform Consultant (Functional) Location: Ajman UAE Position type: Fulltime Permanent Experience: 15years Minimum 15 years experience in CRM/Power Platform projects. Strong knowledge of Dynamics 365 CE modules (Sales Customer Service Contact Center Customer Insights). Strong understanding of Power Platform (Power Automate Power Pages Copilot Studio...

CALL CENTER ADMINISTRATOR required. Contact center administrators are responsible for overseeing the day-to-day operations of a call center. They oversee staff members and ensure that customer service representatives are delivering quality service to customers. REQUIREMENTS Experience: 3 years minimum . Experience in UAE: experience in UAE is an advantage . Education: Bachelor Degree is an...

Make your mark as a Survey Core Developerat Horizon Geosciences! The Survey Core Developer is responsible for assisting the Survey department to develop and maintain inhouse programmable tools that can expedite and enhance acquisition tools processing and reporting routines. Your responsibilities as a Survey Core Developer - Develop programs to improve data SECURITY storage internal & external...

Open Rank: Assistant to Full Professor of African and African Diaspora Literature and Cultural Studies The Africa Institute of the Global Studies University is seeking applications for the (open rank) position of Assistant to Full Professor in African and African Diaspora Literature and/or Cultural Studies within the Department of Humanities. Preference will be given to candidates with a proven...

Overview Gypsum Carpenter + Painter. We are seeking a plaster carpenter with at least 4+ years of experience working in the UAE. The candidate should have complete expertise and substantial functional experience dealing with all sorts of gypsum board creating systems. Responsibilities - Plaster installation - Gypsum design - Plaster space decor - Determine unique layouts, wiring, and fault...

Overview Job Title: Admission and Recruitment Assistant Reporting Relationship: Admissions Officer Location: Global Studies University, Sharjah, United Arab Emirates Job Status: Full time Application Deadline: The position is open, until filled About Us Located in Sharjah, United Arab Emirates, and following the successful launch of The Africa Institute in 2018, Global Studies University...

A leading bank in the UAE seeks a Contact Center Operations Manager to oversee a team providing 24/7 customer support. This role entails managing service levels, ensuring performance metrics are met, and preparing timely reports. The ideal candidate will have experience in team supervision and demonstrated ability in customer service, quality control, and financial performance monitoring....

Job Title Quality Analyst - Contact Center ( Bilingual - English/ Arabic ) Job Description As a Quality Analyst, you will execute the daily requirements of the Quality Assurance program for the Contact Center. You will evaluate a customer's experience as they interact with customer service advisors through inbound and outbound calls, email, chat, and social media responses, and compare it...

A leading bank in the UAE seeks a Contact Center Operations Manager to oversee a team providing 24/7 customer support. This role entails managing service levels, ensuring performance metrics are met, and preparing timely reports. The ideal candidate will have experience in team supervision and demonstrated ability in customer service, quality control, and financial performance monitoring....

Team Leader/Subject Matter Expert - Contact Center Job Description As a Contact Centre Team Leader, you’ll lead, motivate and support a team of 15+ contact center advisors, ensuring that great customer service and support is delivered. You and your team will provide key support to our client/s. You will coach, support and develop your team, build their abilities and drive continuous improvement...

Job Title Quality Analyst - Contact Center ( Bilingual - English/ Arabic ) Job Description As a Quality Analyst, you will execute the daily requirements of the Quality Assurance program for the Contact Center. You will evaluate a customer’s experience as they interact with customer service advisors through inbound and outbound calls, email, chat, and social media responses, and compare it...

A leading bank in the UAE seeks a Contact Center Operations Manager to oversee a team providing 24/7 customer support. This role entails managing service levels, ensuring performance metrics are met, and preparing timely reports. The ideal candidate will have experience in team supervision and demonstrated ability in customer service, quality control, and financial performance monitoring....

Team Leader/Subject Matter Expert - Contact Center Job Description As a Contact Centre Team Leader, you'll lead, motivate and support a team of 15+ contact center advisors, ensuring that great customer service and support is delivered. You and your team will provide key support to our client/s. You will coach, support and develop your team, build their abilities and drive continuous improvement...

Job Title Quality Analyst - Contact Center ( Bilingual - English/ Arabic ) Job Description As a Quality Analyst, you will execute the daily requirements of the Quality Assurance program for the Contact Center. You will evaluate a customer's experience as they interact with customer service advisors through inbound and outbound calls, email, chat, and social media responses, and compare it...

Team Leader/Subject Matter Expert - Contact Center Job Description As a Contact Centre Team Leader, you’ll lead, motivate and support a team of 15+ contact center advisors, ensuring that great customer service and support is delivered. You and your team will provide key support to our client/s. You will coach, support and develop your team, build their abilities and drive continuous improvement...

Job Title Quality Analyst - Contact Center ( Bilingual - English/ Arabic ) Job Description As a Quality Analyst, you will execute the daily requirements of the Quality Assurance program for the Contact Center. You will evaluate a customer’s experience as they interact with customer service advisors through inbound and outbound calls, email, chat, and social media responses, and compare it...