Overview Job Description As a Call Center Agent, you will be the first point of contact for our clients, providing excellent customer service and support. Your role is pivotal in creating a positive impression of our company and ensuring customer satisfaction. You will handle a variety of calls, addressing customer inquiries, resolving issues, and providing information about our products and...
Manages the day-to-day operations of the American Hospital Dubai's Medical Imaging - Call Centre Department. Oversees the scheduling of imaging appointments, responds to patient and physician inquiries, coordinates pre-authorisations, and ensures timely communication. Ensures that the call centre team delivers a high standard of service that aligns with American Hospital Dubai’s mission and...
Call Center Agents (UAE National / Emirati Only) Key Requirements - One or more year of experience as call center agent of UAE. - Must be diploma / graduate - Having Good communication skills in both English & Arabic - Strong communication, both written and verbal - Basic mathematics / numerical understanding - Great active listening skills - Exceptional interpersonal and rapport building...
We are seeking a professional and compassionate Call Center Operator to join our clinic team. The successful candidate will be the first point of contact for patients, responsible for handling a high volume of inbound and outbound calls, scheduling appointments, providing information, and directing inquiries appropriately. The role requires excellent communication skills, attention to detail, and...
The Call Center Executive is the first point of contact for inbound and outbound calls related to general inquiries, group bookings, VIP experiences, schools, camps, corporate visits, and social media inquiries’ responses. The role is essential in guiding potential customers, capturing leads, and supporting the sales team in converting inquiries into confirmed bookings, while delivering excellent...
Overview The Call Center Team Lead in the automotive industry is responsible for overseeing the daily operations of a customer service team, ensuring high levels of customer satisfaction, and aligning team performance with company goals. The role involves managing a team of customer service representatives (CSRs) handling inquiries, service requests, and complaints related to purchase and sale...
Overview The Training Manager will lead the design delivery and continuous improvement of training programs for Arabic-speaking call center teams. This role ensures that agents are equipped with the skills, knowledge and service mindset required to deliver exceptional customer experiences. The ideal candidate is an Emirati national with strong facilitation skills, deep understanding of call...
The American University in the Emirates is searching for an excellent Call Center Operator who will address and resolve inquiries complaints and concerns ensuring high levels of satisfaction while maintaining the universitys reputation for excellent service. The role involves actively listening to students empathizing with their challenges and providing timely solutions. Salary Range: AED 4000...
Dubai, United Arab Emirates | Posted on 09/23/2024 Who WE are? KAVAK is the number one e-commerce in the purchase and sale of pre‑owned vehicles with the fastest growth in Latin America. We work smart and make things happen, offering the easiest, safest and most transparent experience to buy or sell a car. But our journey doesn't stop there: at KAVAK our goal is global! Now our footprint extends...
A healthcare organization in the United Arab Emirates is looking for an experienced Call Center Supervisor to oversee operations and manage a team. The ideal candidate will have at least 7 years of experience in call center management and strong leadership skills. Familiarity with call center software and CRM systems is essential. This position offers an opportunity to improve customer service in...
Overview Technogym inspires 70million daily users to train using our innovative & engaging solutions for fitness sport and health. By promoting the Healthness lifestyle of exercise a balanced diet and a positive mental approach AI Tracking & Longevity Technogym has rapidly grown into a success story of over 2800 employees at 16 branches expanding to more than 150 countries. It has been selected...
Overview Call Center Agent, with experience, required for an Emergency Road Assistance. Arabic speaking will be an advantage. Email: [email protected] Qualifications - Call Center Agent, with experience, required for an Emergency Road Assistance. - Arabic speaking will be an advantage. Application Email: [email protected] #J-18808-Ljbffr
An educational institution in Dubai is seeking enthusiastic individuals for a customer-oriented role within their call center team. Candidates should have a Bachelor's degree and possess strong active listening and problem-solving skills. The responsibilities include handling inbound and outbound calls, assisting families with school admissions inquiries, and ensuring high customer satisfaction....
Technical Call Center Specialist - Arabic Speaker Location: Dubai, DU, AE Function/Branch: Others Type of contract: Permanent Employee Our Company Technogym inspires 70million daily users to train using our innovative & engaging solutions for fitness, sport and health. By promoting the Healthness lifestyle of exercise, a balanced diet, and a positive mental approach, AI Tracking & Longevity,...
A leading fitness solutions provider is seeking a Technical Call Center Specialist who is an Arabic speaker to enhance customer satisfaction in Dubai. This role involves managing customer queries and complaints, ensuring timely resolutions, and delivering a high-class level of service. Ideal candidates will have 1-2 years of experience in a call center or customer service environment, strong...
Requirements - Bachelor s degree in Business Administration, Communication, or related field - 7+ years of experience in call center management - Strong leadership and interpersonal skills - Ability to handle stressful situations calmly - Familiarity with call center software and CRM systems Company Industry - Medical - Medical Devices Department / Functional Area - Helpdesk - Customer...
A recruitment and staffing company in Abu Dhabi is seeking a Call Center Agent to provide exceptional customer service as the first point of contact. The ideal candidate will address customer inquiries, handle complaints, and ensure satisfaction using strong communication skills. This full-time role requires proven experience in customer service and the ability to manage challenging situations...
Call Center Agent – Emirati Fresh Graduate We are seeking customer-focused and professional Call Center Agents to join our banking team. The role is responsible for handling inbound and outbound calls, assisting customers with their banking needs, resolving queries, and ensuring excellent customer service while adhering to bank policies and compliance standards. Responsibilities - Handle...
A leading road assistance service in Dubai is seeking an experienced Call Center Agent. The role involves providing support to customers during emergency situations, requiring excellent communication skills and experience in the call center industry. Fluency in Arabic is an advantage. The position offers a chance to assist customers at critical moments and is pivotal for ensuring their safety on...
Meraki Education is looking for enthusiastic and customer-oriented individuals to join our call center team. The role involves handling inbound and/or outbound calls, assisting families interested in admissions at our school, with their queries, resolving issues, and ensuring parent satisfaction while following company policies and procedures. Key Responsibilities - Answer inbound calls from...