A reputable call center in the UAE is seeking motivated and customer-oriented individuals to join as Call Center Operators. Responsibilities include handling incoming customer calls, providing accurate information, and maintaining professionalism. No prior experience required; comprehensive training will be provided. Candidates must possess a biometric passport and be able to work full-time...
Call Center Executive (Emiratized role) - Full time - Full-time - Division: Consumer Banking Group - UAE Now it’s your time to join the #1 bank in the Middle East and one of the most prestigious financial companies in the region. Shaking up the world of banking requires a lot of smarts and skill. We’re looking for the brightest and best to help us reach our goals and we’ll also help you reach...
Company Description Now it’s your time to join the #1 bank in the Middle East and one of the most prestigious financial companies in the region. Shaking up the world of banking requires a lot of smarts and skill. We’re looking for the brightest and best to help us reach our goals and we’ll also help you reach yours. Your success is our success as you grow stronger in your career. Join us and...
Call Center Team Leader We are looking for a Call Center Team Leader to oversee the daily operations of our customer service team and ensure service excellence across all touchpoints. Your mission will be to drive team performance, ensure KPIs are met and maintain a high standard of customer interaction and satisfaction. The ideal candidate is a bilingual (Arabic and English) professional with...
We are looking for aCall Center Manager to oversee the daily operations of our customer service team and ensure service excellence across all touchpoints. Your mission will be to drive team performance, ensure KPIs are met, and maintain a high standard of customer interaction and satisfaction. The ideal candidate is a professional with proven experience in managing contact center teams,...
Job Description English Speaking BPO Call Center Experience Is Required Lead Generation, Tele Sales, Customer Service Positions . This role is only for Candidates based in UAE preferably on visit visa or cancelled employment visa who can join Immediately. Baden BPO & Software LLC seeks dynamic and personable sales and customer service agents to manage client inquiries. A background in call center...
Manages the day-to-day operations of the American Hospital Dubai's Medical Imaging - Call Centre Department. Oversees the scheduling of imaging appointments, responds to patient and physician inquiries, coordinates pre-authorisations, and ensures timely communication. Ensures that the call centre team delivers a high standard of service that aligns with American Hospital Dubai’s mission and...
To lead and oversee day-to-day call center operations for Farnek, Hitches & Glitches, and HITEK, ensuring exceptional customer service and operational efficiency. The role requires strong leadership in managing service workflows in facilities management and home services, while driving digital transformation through AI-powered tools and platforms. Key Responsibilities - Supervise daily call...
Dubai, United Arab Emirates | Posted on 09/23/2024 Who WE are? KAVAK is the number one e-commerce in the purchase and sale of pre‑owned vehicles with the fastest growth in Latin America. We work smart and make things happen, offering the easiest, safest and most transparent experience to buy or sell a car. But our journey doesn't stop there: at KAVAK our goal is global! Now our footprint extends...
Overview Canadian University Dubai is seeking a passionate and service-driven Call Center Officer to join our dynamic team. In this role, you will play a key part in delivering a world-class student experience across all communication channels – inbound and outbound, voice and non-voice. Responsibilities - Handle student inquiries via phone, email, and chat with professionalism and empathy. -...
A leading beauty studio in Dubai is seeking a Call Center Manager to oversee day-to-day operations and lead a team focused on high customer satisfaction. The ideal candidate will have over 5 years of management experience in a call center setting and must be fluent in Arabic. This role offers a competitive salary and the opportunity to develop professionally. Join a dynamic team in a...
Industry: Corporate Services / Customer Experience/ Hospitality Salary: up to 7,000 AED depending on qualifications and experience (final offer to discuss upon selection) Step Into Corporate—Bring Your Hospitality Expertise With You Are you a hotel professional ready to trade the lobby for a laptop? We value the exceptional customer service skills honed in the hospitality industry and offer a...
About the Role: Tafaseel BPO is hiring on behalf of a valued client for the role of Call Center Agent – Community Management. The ideal candidate will have prior experience in handling community or resident-related inquiries, and will play a key role in ensuring a high-quality experience for community members through prompt, courteous, and knowledgeable customer service. This role is perfect...
Role: Call Center Agent Employment Type: Contract (3 Months) Location: UAE Start Date: Immediate Key Responsibilities - Handle inbound and outbound customer calls in a professional and timely manner - Respond to customer inquiries related to orders, deliveries, returns, exchanges, and product information - Resolve customer complaints and concerns effectively while ensuring customer...
This job opportunity is with a planned starting date of 1st September 2025. Key Responsibilities - Handle individual and group room reservation requests via phone, email or other channels. - Accurately enter bookings into the reservation system (e.g. Opera PMS). - Provide information about room types, rates, promotions and availability. - Upsell rooms and services to maximize revenue. - Ensure...
Role: Call Center Agent Location: Abu Dhabi ROLE PURPOSE: - To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures. These are the main responsibilities of this role: - Handle inbound & outbound calls according to procedures, guidelines, and schedules set by organization, call center. - Proactively offer customer to register...
A leading IT consulting firm in Dubai is looking for Call Center Agents exclusively for UAE Nationals. The role requires strong communication skills in both English and Arabic, along with one or more years of experience in the call center domain. Applicants should possess empathy, active listening, and organizational skills. This full-time role offers an opportunity to thrive in a fast-paced...
A leading facilities management firm in Dubai seeks a Call Center Supervisor to lead day-to-day operations, ensuring exceptional customer service and team efficiency. Candidates should have a degree in Business Administration and 3-5 years of supervisory experience in call centers. Strong leadership and CRM skills are essential. This role offers a competitive salary package with opportunities to...
A customer service company in Dubai is seeking a Call Center Manager to lead operations. Responsibilities include supervising day-to-day activities, ensuring service excellence, and analyzing metrics for performance enhancement. The ideal candidate has 3–5 years' experience in a call center, fluency in Arabic and English, and strong leadership skills. Benefits include a competitive salary of...
Oversees the day-to-day operations of the hospital’s call center, ensuring all patient interactions are handled confidentially, efficiently, and in line with hospital standards. Supervises and develops call center staff, monitors service quality, and drives operational performance to meet established targets. Fosters a culture of teamwork and respect for diversity, ensures adherence to hospital...