Customer Care jobs in Abu Dhabi

Units Supervision and Team Managers - Organize and supervise the work of the assigned team to ensure that all work within a specific area of the activity is carried out in an efficient manner, which is consistent with operating procedures and policy. - Provide on-the-job training and constructive feedback to assigned team to support their overall development. - Promote the organisation’s values...

Responsibilities - Oversee the Customer Care & Billing (CC&B) Merger & Upgrade as a multi-phase program ensuring alignment with enterprise goals and timelines. - Manage program execution with a focus on interdependencies across multiple projects and system reintegration while maintaining customer satisfaction. - Ensure that acceptance criteria for the merger and upgrade are met. - Track detailed...

AVP, Contact Centre - Customer Care Unit Units Supervision and Team Managers - Organize and supervise the work of the assigned team to ensure that all work within a specific area of the activity is carried out in an efficient manner, which is consistent with operating procedures and policy. - Provide on‑the‑job training and constructive feedback to assigned team to support their overall...

A premium retail company in Abu Dhabi seeks a Customer Service & Operations Manager to enhance customer care functions across ecommerce and retail. The ideal candidate will lead the Customer Care team, ensuring high service quality and timely issue resolution. This role requires strong problem-solving skills, operational excellence, and the ability to influence without authority. Passion for a...

Customer Care Assistant – UAEN Job Description: To assist and direct the patients to reach their destination/department without any hassle. Responsibilities - Give information to patients. - Direct and escort patients to their intended destination. - Help patients by informing where the machine to obtain token is situated and whom to approach for the same in the respective department. -...

A recruitment and staffing company in Abu Dhabi is seeking a Call Center Agent to provide exceptional customer service as the first point of contact. The ideal candidate will address customer inquiries, handle complaints, and ensure satisfaction using strong communication skills. This full-time role requires proven experience in customer service and the ability to manage challenging situations...

A prominent service provider in Abu Dhabi is looking for a customer service representative to manage customer inquiries through phone and email. Responsibilities include answering calls promptly, scheduling orders, resolving complaints, and ensuring customer satisfaction through effective communication. Ideal candidates should be friendly and efficient. Offering a salary of AED 6000 per month...

A healthcare service provider in Abu Dhabi is seeking a skilled individual to manage customer inquiries in a call center environment. The ideal candidate will possess a strong background in customer service, with a minimum of 2-3 years of experience in the field. Responsibilities include answering customer calls, documenting communications, and providing product information. A Bachelor's degree...

A leading low-cost airline is seeking Cabin Crew members to deliver exceptional customer service and ensure passenger safety and comfort. This position requires fluency in English, a passion for travel, and the ability to maintain a professional demeanor. Ideal candidates will be between 20 to 33 years old, with a diploma in Travel/Tourism preferred. If you enjoy teamwork and have a flair for...

Functional Roles and Responsibilities - Provide efficient and courteous handling of present customers or over the phone, provide necessary information, service booking and guidance. - Provide an efficient and courteous welcome to service customers by arranging to seat them and keep them comfortable till they are attended to by the Service Advisor. - Direct the customer to the relevant advisor...

Description Role: CONTACT CENTER AGENT Location: Abu Dhabi Role Purpose: To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures. Responsibilities - Handle inbound & outbound calls according to procedures guidelines and schedules set by organization call center. - Proactively offer customer to register IVR and SMS service...

An established industry player is seeking a dedicated Customer Service Representative to enhance client interactions and support service operations. This role involves welcoming customers, providing essential information, and ensuring their comfort while they await service. The ideal candidate will possess strong customer service skills, be proficient in Microsoft Office, and communicate...

A logistics company in Ajman is seeking a Customer Service Executive to support customer inquiries and coordinate shipments. The ideal candidate should have 1–2 years of customer service experience, preferably in logistics, and strong communication skills. Responsibilities include maintaining customer records, delivering accurate information regarding shipments, and resolving service issues. If...

A leading diversified investment group in Abu Dhabi is seeking a proactive Customer Representative to be the first point of contact for clients. The ideal candidate should have a Bachelor's degree and 1-2 years of experience in customer service. Responsibilities include responding to inquiries, resolving complaints, and maintaining customer records. The position offers a competitive salary of AED...

A leading financial institution in Abu Dhabi seeks an AVP for its Contact Centre within the Customer Care Unit. This executive-level position involves supervising team operations, ensuring service quality, providing training, and promoting organizational values. The ideal candidate will be responsible for managing service requests, preparing reports, and driving continuous improvement in customer...

A leading recruitment agency in Abu Dhabi is seeking a dedicated Service Advisor to manage customer experiences in the automotive service sector. You will be responsible for conducting vehicle inspections, providing expert advice on maintenance, and coordinating service repairs. The ideal candidate has excellent communication skills, prior customer service experience, and a strong technical...

Functional Roles and Responsibilities - Provide efficient and courteous handling of present customers or over the phone, providing necessary information, service booking, and guidance. - Welcome service customers by arranging to seat them and keep them comfortable until they are attended to by the Service Advisor. - Direct the customer to the relevant advisor who will attend to them. - Call...

Job Purpose To welcome the customers in a courteous manner and to answer phone efficiently and to provide the necessary support in order to enhance customer comfort and satisfaction till they are attended to by the relevant personnel. Essential Roles and Responsibilities Operational Roles and Responsibilities - Be part of the Telemarketing activities during campaigns. - Provide efficient and...

Overview Job Description The General Accountant is a critical role that ensures the financial health and stability of an organization. This position requires a meticulous and detail-oriented individual dedicated to managing day-to-day financial operations. A successful General Accountant will possess strong analytical skills and proficiency in accounting software to effectively interpret and...

A prominent service organization in Abu Dhabi is seeking a Customer Service Representative to enhance customer comfort and satisfaction. Responsibilities include handling customer inquiries, managing courtesy vehicles, and maintaining a clean reception area. The ideal candidate will have a high school certificate and 1-2 years of relevant experience, complemented by friendly communication skills...