A leading mobility solutions provider in Dubai is looking for a Customer Care & Lead Follow-Up Executive. This role is essential for supporting sales operations through effective lead follow-ups and data management. Candidates should have previous experience in customer care, strong communication skills, and the ability to manage multiple tasks. The position offers full-time stability, flexible...
Talent Acquisition Specialist | Azizi Developments | One of UAE’s 50 Most Inspiring Changemakers (2025) by Khaleej Times Responsibilities - Act as the first point of contact for walk‑in customers, phone calls, emails, and digital inquiries, ensuring a professional and welcoming experience. - Handle customer queries, requests, and complaints efficiently while maintaining high service quality...
A leading medical technology firm is seeking a Customer Care Centre Service Coordinator based in Dubai, UAE. This role involves coordinating daily customer service requests and ensuring customer satisfaction. The ideal candidate will have a degree in Biomedical Engineering or a related field, excellent communication skills, and proficiency in Microsoft Office. The position requires flexibility...
A global healthcare technology company is seeking a Customer Care Centre Service Coordinator in Dubai, UAE. This role involves coordinating customer service requests and ensuring customer satisfaction through effective communication and problem-solving. Ideal candidates should have a background in Biomedical Engineering or related fields, possess excellent organizational and communication skills,...
| | || --- | --- || Location | Dubai, United Arab Emirates || Qualifications | None / No Formal Education || Experience | 1 Year+ |## Job OverviewTalents Tide is hiring a Customer Care Professional for a government entity client to support customer service operations within a professional call center environment. The role involves handling inbound inquiries and providing accurate information...
A leading customer engagement firm in Dubai is seeking a Director of Customer Care to enhance service operations and drive customer satisfaction. The role demands a seasoned professional with 8-10 years of experience, including at least 5 years in leadership positions. Key responsibilities include overseeing customer care operations, implementing strategies for customer experience improvement,...
Are you ready to join the Legal Tech revolution? As a leading SaaS publisher in Europe, DiliTrust is transforming legal departments worldwide with cutting-edge technology. Our impact: From general assembly reports to AI‑assisted contract lifecycle management, our teams across France, Spain, Italy, Canada, Mexico, and the MEA region are the driving force behind our global success. We are proud...
ROLE SUMMARY The Customer Care & Services Manager ensures high-quality capacity management and supports Customer Care Representatives in meeting service levels efficiently and cost-effectively. As the face and voice of the Carrefour brand, the role leads all online and offline customer interactions while enhancing the overall customer experience across every touchpoint. ROLE PROFILE - Deliver...
Who we are: GMG is a global well‑being company retailing, distributing and manufacturing a portfolio of leading international and home‑grown brands across sport, everyday goods, health and beauty, properties and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's most successful and respected brands in the...
Units Supervision and Team Managers - Organize and supervise the work of the assigned team to ensure that all work within a specific area of the activity is carried out in an efficient manner, which is consistent with operating procedures and policy. - Provide on-the-job training and constructive feedback to assigned team to support their overall development. - Promote the organisation’s values...
Customer Care Assistant – UAEN Job Description: To assist and direct the patients to reach their destination/department without any hassle. Responsibilities - Give information to patients. - Direct and escort patients to their intended destination. - Help patients by informing where the machine to obtain token is situated and whom to approach for the same in the respective department. -...
Senior Service Associate, CCU.Injaz - CXC - RBG - Customer Care Unit.41.Client Experience and Conduct Group Handling all escalated unstructured and complex customer complaints effectively in a timely manner. Conduct root cause analysis and suggest preventive and corrective measures. - To manage high-risk related queries and complaints handling end-to-end (Social Media, Regulatory, Head mailbox...
A leading financial services provider is looking for a Customer Care Specialist in Ras Al Khaimah. The role involves managing inbound and outbound calls, offering services, and meeting sales targets. The ideal candidate should have strong communication skills in Arabic and English, sales expertise, and a commitment to customer satisfaction. This position offers opportunities to engage with...
Kazamer Tax Consultant is looking for a friendly and customer-focused Customer Care Executive to join its team in Dubai. This role is ideal for individuals who enjoy interacting with clients, providing accurate information, and ensuring a positive service experience while supporting the company’s professional consultancy services. Key Responsibilities: - Handle client inquiries through phone...
Responsibilities - Oversee the Customer Care & Billing (CC&B) Merger & Upgrade as a multi-phase program ensuring alignment with enterprise goals and timelines. - Manage program execution with a focus on interdependencies across multiple projects and system reintegration while maintaining customer satisfaction. - Ensure that acceptance criteria for the merger and upgrade are met. - Track detailed...
A leading retail company in Dubai is seeking a Customer Care & Services Manager responsible for enhancing the customer experience across all channels. The ideal candidate will have a Bachelor’s degree in Business or Marketing and a minimum of 3 years’ experience in a similar role, preferably in the FMCG or retail sectors. Strong communication skills in Arabic and English are essential, alongside...
Role Customer Care Specialist Location Ras Al Khaimah Role Purpose - To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures. Main Responsibilities - Handle inbound & outbound calls according to procedures guidelines and schedules set by organization call center. - Proactively offer customer to register IVR and SMS service...
Customer Care Centre Service Coordinator based in Dubai, UAE 492550 Siemens Healthineers SCM-Procurement / Supply Chain Logistics Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering...
Overview Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Apply now...
About Gilani Mobility Gilani Mobility provides automotive and mobility solutions, assisting customers with professional guidance, order coordination, and after-sales support. We prioritize responsive service, accurate follow-ups, and clear communication across teams to ensure a seamless customer experience. Role Overview We are looking for a Customer Care & Lead Follow-Up Executive to support...