A luxury hotel chain in Ajman is seeking a Guest Arrival Expert to ensure a memorable experience for arriving and departing guests. This full-time role involves assisting guests with various services, addressing needs, and creating a welcoming environment. Candidates should have a high school diploma and be physically able to stand and lift as needed. This position offers the chance to work in a...
A leading global hospitality company in Sharjah is seeking a Telephone Operator to manage guest calls and provide hotel information. The ideal candidate will have prior experience in customer service, excellent communication skills, and a commitment to high quality service. This role requires strong IT proficiency and the ability to work both independently and as part of a team. Join a team...
A healthcare provider is seeking a Front Desk Receptionist cum insurance coordinator in Sharjah. Responsibilities include registering patient details, handling telephone calls, and managing account details. Candidates must have strong computer skills and experience with medical insurance claims is preferred. Nurses without a UAE permit may also apply. The position offers a permanent contract with...
Job DescriptionConciergeFull-timeLocation: Al Zorah Beach Resort Ajman, United Arab EmiratesAbout UsSet within a rare natural paradise and just a short drive from Dubai, Al Zorah Beach Resort is a sophisticated coastal retreat framed by protected mangroves, white sand beaches, and vibrant lagoons.As we undergo an exciting transformation guided by the highest global standards in luxury...
A leading hospitality company in the United Arab Emirates is seeking a dedicated Guest Experience Specialist. The role involves managing complex inquiries and complaints, analyzing guest feedback to enhance service quality, and cultivating relationships with guests and partners. Ideal candidates will demonstrate strong problem-solving skills, proactive communication, and a passion for guest...
Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in...
A technology firm in the UAE is seeking a Commercial Partnerships Manager to drive partnerships within their Concierge Marketplace. The ideal candidate will have over 5 years of experience in partnership management, strong negotiation skills, and a knack for strategic execution. Responsibilities include managing key partnerships, developing strategies to enhance the customer experience, and...
Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in...
A leading hotel group is seeking a Guest Experience Expert in Ajman, United Arab Emirates. The role focuses on ensuring a memorable and unique guest experience through various services. Responsibilities include addressing guest needs, processing operational tasks, and ensuring professionalism. Candidates must have a high school diploma or G.E.D. equivalent, with no prior work experience required....
A leading global hospitality company is seeking a Receptionist to provide exceptional guest reception services. Responsibilities include ensuring efficient check-in and check-out processes, addressing guest queries promptly, and demonstrating outstanding customer service. Ideal candidates should have experience in a customer-focused industry and strong communication skills. This role offers a...
Role Scope - Advanced Guest Interaction Advanced Guest Interaction - Handle complex inquiries and complaints, ensuring quick resolution and high guest satisfaction. Complaint Management - Manage guest complaints across multiple channels, conducting thorough investigations, and implementing solutions to prevent recurrence. Process Improvement - Analyze guest feedback, identify root causes...
A technology firm in the UAE is seeking a Commercial Partnerships Manager to drive partnerships within their Concierge Marketplace. The ideal candidate will have over 5 years of experience in partnership management, strong negotiation skills, and a knack for strategic execution. Responsibilities include managing key partnerships, developing strategies to enhance the customer experience, and...
A leading hospitality company in the United Arab Emirates is seeking a dedicated Guest Experience Specialist. The role involves managing complex inquiries and complaints, analyzing guest feedback to enhance service quality, and cultivating relationships with guests and partners. Ideal candidates will demonstrate strong problem-solving skills, proactive communication, and a passion for guest...
A leading hotel chain in Ajman is seeking a guest service associate to respond to requests, provide information, and monitor guest services. This role requires a high school diploma or equivalent, with no prior experience necessary. Candidates will ensure guest satisfaction and adherence to company standards while handling guest inquiries and requests. The position supports a collaborative work...
Role Scope - Advanced Guest Interaction Advanced Guest Interaction - Handle complex inquiries and complaints, ensuring quick resolution and high guest satisfaction. Complaint Management - Manage guest complaints across multiple channels, conducting thorough investigations, and implementing solutions to prevent recurrence. Process Improvement - Analyze guest feedback, identify root causes of...
Description POSITION SUMMARY Respond to guest requests for special arrangements or services (e.g. transportation reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize and provide information to guests about the property and the surrounding area...
Description POSITION SUMMARY Respond to guest requests for special arrangements or services (e.g. transportation reservations dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather summarize and provide information to guests about the property and the surrounding area...
A leading hotel chain seeks a Chief Concierge to oversee guest check-ins, train staff, and ensure exceptional guest service. Responsibilities include managing guest requests, handling payments, and fostering a positive team environment. Applicants should have at least one year of supervisory experience and a high school diploma. Join a renowned company that values diversity and inclusivity in the...
Description POSITION SUMMARY Chief Concierge - Supervisory Level Process all guest check-ins verifying guest identity form of payment assigning room and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes document exceptions. Secure payment prior to issuing room key...
A leading international hotel chain seeks a Spa Specialist who will deliver a range of Spa services to enhance guest experiences. This role involves managing reservations, promoting Spa services, and ensuring guests' transactions feel seamless. Candidates must have a high school diploma or equivalent, but no prior experience is needed. Successful candidates will demonstrate professionalism and a...