Client Services jobs in Ras al-Khaimah

Description Role: Client Service Specialist Location: Ras Al Khaimah ROLE PURPOSE: - Handle customer feedback and complaints received via voice channel Call Centre (Inbound complaint campaign) through timely and controlled communication that results into a balanced appropriate approach and enhanced customer experience. RESPONSIBILITIES: - Handling customers feedback and complaints received...

Overview Bayut & dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE. Connecting millions of users across the country, we are committed to delivering the best online search experience. As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5...

The Head of Client Service unit is one of the leadership roles in Private Banking, reporting to the Head of Private Banking. Main purpose of this role is: Responsibilities - Handling a team of Customer Service Managers who are tagged to RMs and Clients - Acting as an interface between the team and other departments such as Products, Operations, Credit, Contact Center, Digital Squads i.e....

A leading private banking institution in the United Arab Emirates seeks a Head of Client Service to lead customer service initiatives, ensuring optimal client experiences in private banking. You will manage a team, interface with various departments, and drive digital transformation. Candidates should have proven leadership in banking or customer service and a solid understanding of KYC processes...

Overview Role: Handling a team of Customer Service Managers who are tagged to RMs and Clients. Acting as an interface between the team and other departments such as Products, Operations, Credit, Contact Center, and Digital Squads (Wealth, Mobile & Online Banking) to ensure efficient client experience. Responsibilities - Bring in efficiency in the process managing TAT, Errors and putting...

A leading financial institution in the UAE is seeking an Associate Relationship Manager for its Priority Banking division. In this role, you will deliver exceptional client service, manage account openings, and support investment transactions. You will ensure compliance with regulatory standards while enhancing client satisfaction through effective communication and collaboration. Ideal...

A leading recruitment agency in the United Arab Emirates seeks an experienced Accountant cum Client Servicing Manager responsible for managing client accounts, invoicing, and project billing. The ideal candidate will have a strong knowledge of accounting principles and excellent client handling skills. Immediate joiners are preferred. For applications, send your updated CV to the provided email...

A leading banking institution is seeking a Client Service Specialist in Ras Al Khaimah. The role involves managing customer feedback and complaints through the Call Center while ensuring high-quality customer service. Candidates must possess strong problem-solving skills, effective communication abilities, and ideally have 0 to 2 years of experience in customer service. This position is...

A leading financial institution in the United Arab Emirates is seeking a Head of Client Service for their Private Banking division. This leadership role involves managing a team of Customer Service Managers, ensuring a seamless client experience, and collaborating with various departments to optimize services. Responsibilities include overseeing KYC processes, digital client journey management,...

A leading financial institution in the United Arab Emirates seeks an experienced Customer Service Manager to lead a team and interface with various departments to enhance client experience. The ideal candidate will streamline processes, ensure compliance with KYC updates, and drive digital innovations. This role requires strong leadership and the ability to manage client complaints effectively. A...

A leading financial institution in the UAE is seeking an Associate Relationship Manager for its Priority Banking division. In this role, you will deliver exceptional client service, manage account openings, and support investment transactions. You will ensure compliance with regulatory standards while enhancing client satisfaction through effective communication and collaboration. Ideal...

Overview The Head of Client Service unit is one of the leadership roles in Private Banking, reporting to the Head of Private Banking. Main purpose of this role is: - Handling a team of Customer Service Managers who are tagged to Relationship Managers (RMs) and Clients. - Acting as an interface between the team and other departments such as Products, Operations, Credit, Contact Center, Digital...

A leading financial institution in the United Arab Emirates seeks an experienced Customer Service Manager to lead a team and interface with various departments to enhance client experience. The ideal candidate will streamline processes, ensure compliance with KYC updates, and drive digital innovations. This role requires strong leadership and the ability to manage client complaints effectively. A...

The Head of Client Service unit is one of the leadership roles in Private Banking, reporting to the Head of Private Banking. Main purpose of this role is: Responsibilities - Handling a team of Customer Service Managers who are tagged to RMs and Clients - Acting as an interface between the team and other departments such as Products, Operations, Credit, Contact Center, Digital Squads i.e....

Overview The Head of Client Service unit is one of the leadership roles in Private Banking, reporting to the Head of Private Banking. Main purpose of this role is: - Handling a team of Customer Service Managers who are tagged to Relationship Managers (RMs) and Clients. - Acting as an interface between the team and other departments such as Products, Operations, Credit, Contact Center, Digital...

The Head of Client Service unit is one of the leadership roles in Private Banking, reporting to the Head of Private Banking. Main purpose of this role is: Responsibilities - Handling a team of Customer Service Managers who are tagged to RMs and Clients - Acting as an interface between the team and other departments such as Products, Operations, Credit, Contact Center, Digital Squads i.e....

A leading private banking institution in the United Arab Emirates seeks a Head of Client Service to lead customer service initiatives, ensuring optimal client experiences in private banking. You will manage a team, interface with various departments, and drive digital transformation. Candidates should have proven leadership in banking or customer service and a solid understanding of KYC processes...

Overview Role: Handling a team of Customer Service Managers who are tagged to RMs and Clients. Acting as an interface between the team and other departments such as Products, Operations, Credit, Contact Center, and Digital Squads (Wealth, Mobile & Online Banking) to ensure efficient client experience. Responsibilities - Bring in efficiency in the process managing TAT, Errors and putting...

Senior Service Associate, CCU.Injaz - CXC - RBG - Customer Care Unit.41.Client Experience and Conduct Group Handling all escalated unstructured and complex customer complaints effectively in a timely manner. Conduct root cause analysis and suggest preventive and corrective measures. - To manage high-risk related queries and complaints handling end-to-end (Social Media, Regulatory, Head mailbox...

Senior Service Associate, CCU.Injaz - CXC - RBG - Customer Care Unit.41.Client Experience and Conduct Group Handling all escalated unstructured and complex customer complaints effectively in a timely manner. Conduct root cause analysis and suggest preventive and corrective measures. - To manage high-risk related queries and complaints handling end-to-end (Social Media, Regulatory, Head mailbox...