Job Description About Wynn Al Marjan Island: On schedule to open in the United Arab Emirates in Spring 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offers 1,530 rooms and suites, 22 restaurants and lounges, a theatre,...
Job Title Operations Manager - Luxury retail and Call center Job Description The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved. Essential Functions/Core Responsibilities - Analyze and maintain all Client Service Level Agreements;...
A leading global service provider is seeking an Operations Manager for luxury retail and call center operations in Dubai. This role involves coaching and supervising Team Leaders to achieve Client Service Level Agreements and financial goals. The ideal candidate has over seven years of experience, solid call center knowledge, and excellent communication skills. Responsibilities include analyzing...
A leading medical facility in Dubai is seeking an experienced Call Centre Manager for the Medical Imaging department. The ideal candidate will oversee the scheduling of appointments, manage daily operations, and ensure high standards of customer service. Candidates must have at least five years of relevant experience and a Bachelor's Degree in Communications or a related field. Proficiency in...
Job Description As a Call Center Operations Support, you will be the voice of Emirates Telecommunications Group, providing exceptional customer service and support. Your role is crucial in maintaining a positive customer experience and ensuring efficient operations. You will be the first point of contact for customers, answering their queries, resolving issues, and guiding them towards the right...
Trans Skills is seeking experienced Call Centre Quality / Operations Specialists to join a government client project in Dubai. This is a one‑year contract role with potential extension, ideal for professionals with extensive experience in contact center operations and customer service excellence. Job Title: Call Centre Quality / Operation Specialist. Key Responsibilities: - Oversee contact...
A customer service leader in the UAE is seeking an experienced Call Centre Manager to oversee operations and enhance customer experience across venues. The role demands 8–10 years in call centre management, with 3–5 years in leadership. Key duties include managing service quality, driving performance metrics, and fostering team development. Proficiency with CRM technologies and strong analytical...
Operations Manager - Luxury retail and Call center page is loaded## Operations Manager - Luxury retail and Call centerlocations: ARE Dubai - Property# BCB2 515, Dubai CommerCityposted on: Posted Todayjob requisition id: R1714953Job Title:Operations Manager - Luxury retail and Call centerJob DescriptionThe Operations Manager I is responsible for coaching and supervising a group of Team Leaders....
A leading luxury hospitality provider in Dubai is seeking an Operations Manager for Reservations & Call Center. This role involves overseeing performance and ensuring operational efficiency, while enhancing guest experience through strong leadership and data-driven insights. Ideal candidates will possess operational management experience in luxury settings and excel in people management, with a...
Call center operator vacancy in Ajman UAE Call Center Operator (English Speaking) - Ajman, UAE Our company is seeking highly motivated and dynamic individuals to join our team as Call Center Operators in Ajman, UAE. As a Call Center Operator, you will be responsible for managing inbound and outbound calls, providing excellent customer service and support to our clients. Responsibilities: -...
A reputable call center in the UAE is seeking motivated and customer-oriented individuals to join as Call Center Operators. Responsibilities include handling incoming customer calls, providing accurate information, and maintaining professionalism. No prior experience required; comprehensive training will be provided. Candidates must possess a biometric passport and be able to work full-time...
A luxury hotel in Dubai is seeking an experienced Operations Manager for Reservations and Call Center. This role entails overseeing the performance of the reservations and call center operations, ensuring exceptional guest experiences and operational efficiency. Key responsibilities include strategic leadership, workforce planning, and continuous improvement. Ideal candidates will have strong...
Call Center Operation Transformation Lead Join to apply for the Call Center Operation Transformation Lead role at Dicetek LLC Leads operating model redesign, performance optimization, and service governance. Responsibilities - Redesign call center operating model - Define SLAs, KPIs, dashboards, and governance framework - Workforce planning and capacity modeling - Quality assurance and...
( 19500 ) A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away. The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by...
A prominent service provider is seeking a Call Centre Quality / Operations Specialist for a government client project in Dubai. This one-year contract role requires a minimum of 12 years of experience in contact center operations. Responsibilities include overseeing service quality delivery, implementing government standards, and conducting operational audits. A strong technical background and...
A luxury beachside resort is seeking a Director – Call Center Operations to lead a team dedicated to exceptional service. Responsibilities include developing performance strategies, overseeing call center operations, and ensuring guest satisfaction. Candidates must have 7–10 years of experience in call center management, with at least 3 years in luxury hospitality. Strong interpersonal skills,...
Operations Manager - Luxury retail and Call center Job Description The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved. - Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed - Maximize revenue...
A leading global customer experience company is seeking an Operations Manager to oversee Team Leaders in a call center environment. The role includes coaching and developing staff, ensuring service level agreements are met, and maximizing revenue generation through strategic performance management. Ideal candidates should have over 7 years of experience, including at least 2 years in management,...
A global technology services provider is seeking an Operations Manager for luxury retail and call center operations in Dubai. The role involves coaching team leaders, analyzing service level agreements, and ensuring financial targets are met. Candidates must have significant experience in management and call center environments, alongside a degree. This position offers the opportunity to enhance...
A luxury resort in the UAE is hiring an Entry-level Agent for Call Center Operations. The role involves responding to guest inquiries, processing reservations, and maintaining high service standards. Ideal candidates should possess strong communication skills and the ability to multitask in a fast-paced environment. The position offers a competitive salary in AED along with healthcare benefits...