call center supervisor jobs in Al Ain

Description The Customer Service Call Center Representative is responsible for making or receiving telephone calls emails on behalf of the hospital in order to fulfil patients visitors requirements Is expected to conduct and behave in a professional and respectful manner at all times Responsibilities Answer calls and respond to emails on timely manner Handle patients inquiries both telephonically...

Cure Plus Medical Center LLC is in need of a Arabic Receptionist to join our team with the following criteria:1. UAE experience working in a medical center dealing with different specialities and major medical insurances - Knowledge of front desk and reception workflow - Exceptional customer service skills - Preferably under family sponsorship Application Question(s): - Do you have...

JOB TITLE : Quality/CX ManagerDomain : Call center / Contact Centre / BPO Experience MustGENERAL DESCRIPTIONA CX manager is responsible for bridging the gap between customers and the entities to ensure that the touchpoints across the customer's’ journey are engaging, efficient and effective.A CX manager conducts an analysis by reviewing available data and anecdotal feedback, and identifying any...

Maintaining a positive and professional attitude toward customers and ensure high levels quality service provided.- Generating sales leads that develop into new customers and close potentials sales.- Sympathy with customers and turn complaints into compliments.- Log and register customers’ requests and complaints.- Identify and assess customers’ needs to achieve high customer satisfaction rate.-...

WE SHALL TRAIN, NO EXPERIENCE REQUIREDBright Smile Medical center in Alain Hiring Arabic female Receptionist who resides in Alain city and looking for long term stable job in friendly and family oriented modern high end facility.Must be native Arabic speaking and good in English and have some computer skills and preference to who experienced in Microsoft office and excel.Attractive salary package...

We are looking for a friendly and professional Clinic Receptionist to join our healthcare team The ideal candidate will possess a welcoming attitude strong communication skills and the ability to efficiently manage a variety of administrative and managerial tasks essential for the smooth operation of the clinic Key Responsibilities Greet and assist patients with their inquiries and appointments...

Bright Smile Medical Center in Alin is announcing many positions vacancy for Receptionists and call center who has experience in sales and marketing Requirements Minimum one year of experience in a similar field Strong sales skills Proficiency in both Arabic and English Good computer skills Salary Monthly income ranges from AED 3000 to AED 9 000 depending on performance and sales skills We are...

WE SHALL TRAIN, NO EXPERIENCE IS REQUIRED Bright Smile Medical center in Alain Hiring a Female Office Assistant who resides in Alain city and looking for a long-term stable job in a friendly and family-oriented modern high-end facility. Must be excellent in English writing and speaking and have good computer skills and preference to who experienced in Microsoft Office and excel. Should possess...

JOB PURPOSE Responsible for handling a team of CSR’s providing 24/7 customer support to the existing customers/ new prospects, monitor adherence to SLA, display right standards of customer satisfaction practices by staying focused on productivity of CSR’s through customer service and up selling. Strong comprehension skills and solutions focused to provide intensive coaching to new staff on...

Job Number 23198755Job Category Rooms & Guest Services OperationsLocation Aloft Al Ain, Al Ain Square, Al Towayya, Al Ain, United Arab Emirates, United Arab Emirates VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management*Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with...

Checking the documentation. Preparing for homecare approvals and claims submission. Preparing the scheduling for the nurses and drivers. Coordinating with the nurses and drivers to be on time. Communicating with the nurses incase of any issues. Calling tawam hospital and contacting the referring Physicians to take appointments and other requirements. Directly working under the supervision...

Main Duties: - Manage the team for carrying out quality of work in line with advertising, events, Social medias and design art. - Strict implementation and option for execution - Troubleshooter for materials & fixations - Maintains quality service by establishing and enforcing production standards. - Ensures operation of equipment by calling for repairs and evaluating new equipment and...

JOB PURPOSE: Responsible for handling a team of CSRs providing 24/7 customer support to the existing customers/ new prospects Monitor adherence to SLA display right standards of customer satisfaction practices by staying focused on productivity of CSRs through customer service and up selling. Strong comprehension skills and solutions focused to Provide intensive coaching to new staff on products...

Job Title : Business Analyst - Call Center BPO Domain Experience MustDUTIES AND RESPONSIBILITIES- Provide support as a project team member as needed.- Act as liaison with internal and external partners.- Contribute to preparation and review of test procedures and reports.- Contribute to the development of a strategic customer roadmap.- Establish and document processes to support all areas of...

Walk in interviews from Monday to Thursday from 3pm till 9pm, No appointment or calls required,Bright Smile Medical center located in Al Mutaredh, which is biggest Medical Center in AlAin Hiring Arabic Speaker Female Sales telemarketing and offering monthly Salary plus attractive incentives for minimum target of 20 calls a dayMust resides in Alain city and looking for long term stable job in...

Job Title : Training SMEGeneral DescriptionSpecialist role to drive and enhance our existing training frameworkDUTIES AND RESPONSIBILITIES- Coordinate new hire, progression and enhancement training- Train new and existing employees on client projects emphasizing customer confidentiality and security- Develop non-classroom communication and training materials- Assess individual participant and...

JOB PURPOSE Responsible for handling a team of CSR’s providing 24/7 customer support to the existing customers/ new prospects, monitor adherence to SLA, display right standards of customer satisfaction practices by staying focused on productivity of CSR’s through customer service and up selling. Strong comprehension skills and solutions focused to provide intensive coaching to new staff on...

WE SHALL TRAIN, NO EXPERIENCE REQUIRED Bright Smile Medical center in Alain Hiring Arabic female Receptionist who resides in Alain city and looking for long term stable job in friendly and family oriented modern high end facility. Must be native Arabic speaking and good in English and have some computer skills and preference to who experienced in Microsoft office and excel. Attractive salary...

JOB PURPOSE: Responsible for handling a team of CSRs providing 24/7 customer support to the existing customers/ new prospects Monitor adherence to SLA display right standards of customer satisfaction practices by staying focused on productivity of CSRs through customer service and up selling. Strong comprehension skills and solutions focused to Provide intensive coaching to new staff on products...

Job Title : Workforce ManagementDUTIES AND RESPONSIBILITIESEscalate contact center interruptions to appropriate Executive Leadership Staff in a quick timely fashion.- Execute on budget forecasts and owns the development and implementation of staffing and metric models, reporting and analysis.- Develop policies that impact workforce positively and work with operational staff to ensure...