service desk jobs in Abu Dhabi

A leading firm in the UAE is seeking a dedicated Service Desk Engineer to ensure timely incident resolution and provide solution-based support for technical requests. The ideal candidate should possess a Bachelor's degree in Computer Science or related field and have 3-5 years of IT service or technical support experience. Familiarity with ITIL principles and ITSM tools is essential. This...

A healthcare provider in Abu Dhabi is seeking an ICT Support Specialist to provide first line support and resolve technical issues. The ideal candidate will have a Bachelor's degree in Computer Science or ICT, at least 3 years of experience in ICT support, and strong problem-solving skills. Responsibilities include managing service desk requests, maintaining service records, and collaborating on...

A healthcare organization based in Abu Dhabi is seeking an ICT Support Team Lead to provide first line support through ICT service desk and onsite. The ideal candidate will have a Bachelor's degree in Computer Science or equivalent, ITIL v3 Foundations certification, and at least 3 years of relevant experience. Key responsibilities include leading technical issue resolution and ensuring effective...

A prominent hotel chain in Abu Dhabi is seeking dynamic Front Office professionals to enhance the guest experience through exceptional service. Responsibilities include welcoming guests, managing check-ins and check-outs, selling rooms, and maintaining operational integrity at the Guest Service Desk. Ideal candidates will have a solid grasp of hotel policies and teamwork skills. This is an...

A leading technology company in Abu Dhabi is seeking a Help Desk Coordinator to provide technical support to clients, ensuring smooth operations and exceptional customer service. Responsibilities include troubleshooting inquiries, monitoring ticketing systems, and collaborating with teams to resolve issues. Ideal candidates should have strong problem-solving skills, prior help desk experience,...

A healthcare provider in Abu Dhabi is looking for an ICT Support Specialist to provide first line technical support via the service desk. Responsibilities include identifying requests, resolving issues, and maintaining service records. Candidates must have 3 years of experience in ICT support and hold a relevant degree along with ITIL v3 certification. Strong problem-solving and communication...

Responsibilities - Receive and handle customer issues and requests via email. - Analyze customer issues and communicate effectively to ensure problems are clearly described and documented. - Escalate issues to the appropriate L2 team based on complexity. - Monitor and ensure the progress of issue resolution, meeting service level agreements (SLA). - Maintain and update customer issue records,...

A healthcare service provider in Abu Dhabi is seeking an ICT support professional to provide first line support via the service desk and onsite. The ideal candidate will have a Bachelor’s Degree in Computer Science or an equivalent, along with ITIL v3 certification and at least 3 years of experience in an ICT support role. Key responsibilities include resolving technical issues, maintaining...

A leading hospitality company is seeking a Guest Service Centre Agent / Telephone Operator in Abu Dhabi. This role is part of an Emiratization Program targeting Emirati candidates only. The successful applicant will excel in client interactions, manage calls, and ensure high service standards. Strong communication skills in both English and Arabic are essential. Join this team to contribute to a...

A global hotel management company in Abu Dhabi is seeking a talented individual for the position responsible for guest room assignments and coordinating check-in procedures. Ideal candidates should possess a high school diploma and have a strong focus on customer service. Prior experience is preferred but not required. Join our dedicated team committed to providing exceptional service and...

A leading global hospitality company is seeking a dedicated Telephone Operator to join their team at Curio Collection by Hilton in Abu Dhabi. In this full-time role, you will respond efficiently to messages and queries from guests while demonstrating exceptional customer service. Candidates should possess a positive attitude, strong communication skills, and the ability to work well both...

A luxury hotel in Abu Dhabi is seeking a dedicated Guest Service Agent to enhance guest experiences through exceptional service delivery. Responsibilities include managing check-ins/outs, assisting with guest inquiries, and maximizing room sales. Ideal candidates will possess a Bachelor's degree in Hotel Management and English communication skills, with a preference for those having experience in...

A luxury hotel brand in Abu Dhabi is seeking skilled guest service professionals. You will process guest check-ins, manage accounts, and ensure guests' needs are met with exceptional service. Your role involves handling payments, compiling reports, and supporting a welcoming environment. Ideal candidates have strong communication skills and experience in hospitality. Join us to create memorable...

A leading hotel chain in Abu Dhabi is seeking an experienced Hotel Receptionist to provide exceptional customer service, manage reservations, and ensure smooth operations at the reception. The ideal candidate will have at least one year of experience in a hotel Front Office, excellent communication skills, and speak Arabic. Benefits include a competitive salary package with accommodation,...

The Service Desk Engineers primary responsibility is to ensure the timely resolution of incidents and service requests that are raised by users or monitoring systems. They are responsible for handling all Level 1 support requests routing Level 2/3 requests to the appropriate departments ensuring that service levels are maintained and that business deadlines are met. Your responsibilities as a...

A leading technology services company is seeking a customer support specialist in Abu Dhabi. The successful candidate will manage customer queries via email, analyze and document issues, and escalate as needed. Ideal applicants hold an associate's degree and have experience in tech support or service desks. Candidates with strong communication and problem-solving skills are encouraged to apply....

A leading hospitality company in Abu Dhabi is seeking a dedicated Manager to oversee guest check-ins and enhance service quality. This role demands at least 1 year of supervisory experience and a commitment to exceptional guest relations. The Manager will train staff, manage guest requests, and maintain professional standards. Candidates should have a high school diploma or G.E.D. equivalent....

A leading global hospitality company seeks a Receptionist for their Abu Dhabi location, responsible for ensuring a high-quality reception experience for guests. Candidates should have experience in customer service and an equivalent high school education. Skills in communication and IT are essential. This full-time role offers opportunities for training and development within the hospitality...

A leading hospitality company in Abu Dhabi is looking for dynamic female Recreation professionals to advance their careers. Responsibilities include overseeing reservations and payments for recreation facilities, promoting activities offered within the club, and assisting the Fitness Instructor with safety procedures. Candidates should have a self-motivated attitude and the ability to create a...

A leading hospitality company in Abu Dhabi is looking for a Manager to oversee guest check-in processes and support staff training. The candidate should have experience in hospitality management and excellent communication skills. Responsibilities include verifying guest identity, processing payments, and adhering to company quality standards. This position requires strong leadership abilities...