A leading brokerage firm in Dubai seeks a proactive Technology Support Analyst to strengthen their operation department. The role involves providing IT support, managing cloud infrastructure, and overseeing VDI environments. Ideal candidates have strong knowledge in Microsoft 365, Active Directory, and VoIP systems, with excellent problem-solving skills. Join a dynamic team with opportunities for...
What youll be doing: - Acting as the first point of contact for our customers & partners; - Proactively managing incoming tickets within SLA to ensure high customer satisfaction. You ll be prioritizing clear communication expectation management and timely follow-ups to ensure a smooth and supportive customer experience. - Keeping customers informed at every step by proactively sharing updates...
A leading authentication solutions company in Dubai is seeking a Help Desk professional to provide first-line support and guidance. The role includes managing customer requests and incidents, ensuring high levels of service, and providing training. Ideal candidates will be fluent in Arabic and English, with a strong customer-service orientation and analytical skills. This position offers...
We are seeking a skilled and service-oriented IT Helpdesk Support professional to join our growing team in Dubai. This role is crucial in ensuring seamless IT operations and providing frontline technical support across the organization. You’ll be the go-to person for diagnosing and resolving hardware, software, and network issues, ensuring a high level of user satisfaction and business...
A leading IT support company in the United Arab Emirates is looking for an End User Computer Analyst. This role is responsible for providing technical support and troubleshooting for desktops, laptops, and mobile devices. The ideal candidate should have a Bachelor’s degree in Computer Science and 2-5 years of experience in an end-user support role. Strong analytical and communication skills are...
A fast-growing tech organization in Dubai is seeking a Service Desk Analyst to provide first-line IT support to ensure system efficiency. In this role, you'll troubleshoot issues, assist users with onboarding, and manage technical inquiries. The ideal candidate should have 1-3 years of service desk experience, solid knowledge of Windows/Mac OS, and excellent communication skills. Benefits include...
A technology company is seeking an Onsite Support Analyst in Abu Dhabi. The candidate will provide technical support for clients, addressing hardware and software issues, and ensuring prompt issue resolution. Responsibilities include system installation and monitoring performance. This full-time role requires a proactive approach to improve client experience while complying with security...
الوصف الوظيفي One of our clients in Abu Dhabi is looking for IT Support Engineer. Key Responsibilities - Provide technical support for all IT-related systems and infrastructure both at office and offshore. - Install, configure, and maintain computer systems, hardware, software, and network devices on vessels and at corporate offices. - Manage centralized file and application services,...
A technology services company in Yas Island is seeking an IT Support Engineer to provide technical support and troubleshoot issues for users. The ideal candidate must be fluent in Russian and have strong knowledge of Windows operating systems and basic networking. Responsibilities include resolving user inquiries, managing accounts, and documenting solutions. Applicants should possess excellent...
A technology services provider in Dubai is looking for a Technical Support Engineer to provide onsite support for Windows and Mac devices while managing IT security tickets. The ideal candidate should have 3-4 years of experience, a relevant degree, and knowledge of ITIL best practices. Responsibilities include troubleshooting technology issues, maintaining user satisfaction, and supporting...
A hospitality company in the United Arab Emirates is seeking an IT Assistant to provide support for staff and guests. The role entails troubleshooting hardware and software issues and assisting in the maintenance of hotel management systems. Ideal candidates should have proven experience in IT support, strong problem-solving skills, and relevant certifications. This is a great opportunity for...
An IT company in the UAE is seeking an IT Support Engineer to provide daily support for clients' IT operations. The role involves troubleshooting technical issues, administering systems, and assisting with infrastructure setup, including cloud services such as Microsoft Azure. Candidates should possess a diploma in IT/Computer Science, have 2–3 years of experience in IT support, and be...
A leading IT services company in Dubai is seeking an IT Support professional to ensure the smooth operation of their IT infrastructure. The role involves providing first-level technical support, maintaining hardware and software systems, troubleshooting issues, and managing network security. Candidates should possess strong technical skills across various operating systems and networking tools....
A hospitality group located in Abu Dhabi is looking for an IT Support Specialist to maintain and troubleshoot the hotel's IT systems, including hardware, software, and networks. The role requires a Bachelor's degree in Information Technology or related fields, strong knowledge of various software applications, and excellent communication skills. This full-time position offers the opportunity to...
Job Title: IT Support Engineer—Part Time Job Type: Contract/Third Party Associate Location: Dubai, UAE About Us: Trip.com Group Limited (Nasdaq: TCOM) is a leading one-stop travel service provider, comprising Trip.com, Ctrip, Skyscanner, and Qunar. The company enables local partners and travelers worldwide to make informed and cost‑effective bookings for travel products and services through an...
Join to apply for the IT Technical Support role at Dicetek LLC. Get AI-powered advice on this job and more exclusive features. - Help troubleshoot application issues, OS issues, networking problems, login issues - Provide general help to other members of the Systems team - Perform software installs - Develop and conduct system test plans - Evaluate the performance of existing systems, identify...
An educational institution in the United Arab Emirates is seeking an IT Manager to oversee the school's IT infrastructure, ensure data security, and provide technical support to staff and students. The role involves integrating technology into academic operations and training personnel on new systems. The ideal candidate will have relevant experience in an educational environment and skills in...
Role Overview The IT Support Engineer will play a key role in supporting our clients’ day-to-day IT operations while gaining exposure to a wide range of systems and technologies. The role involves handling help desk requests, troubleshooting technical issues, and administering IT systems to ensure smooth and reliable operations. In addition to daily support tasks, the engineer will assist with...
Position Purpose The IT Support plays a critical role in ensuring the smooth operation of the Duncan and Ross IT infrastructure. This position is responsible for providing first-level technical support maintaining hardware and software systems and ensuring the security and reliability of network operations. This role supports end-users by resolving technical issues efficiently and proactively...
A leading commerce solutions company in Dubai is seeking a Support Analyst who will be the first point of contact for customers and partners. The ideal candidate will have at least 5 years of experience in technical support, a customer-first mindset, and strong communication skills. Responsibilities include managing support tickets to ensure high satisfaction and coordinating resolution efforts...