Key Responsibilities Ticket Management Oversee the help desk ticketing system ensuring all incoming service requests and issues are documented prioritized and assigned to the appropriate technicians for resolution User Support Provide first-level technical assistance and guidance to users experiencing problems with telecom services such as phone systems network connectivity or cellular devices...
IT Service Manager Lead and manage the day-to-day operations of the IT service desk team Ensure timely and effective resolution of user issues incidents and service requests Develop and maintain service level agreements SLAs and ensure targets are met Monitor performance metrics and generate regular reports on service desk operations Establish and implement processes for incident request and...
We are looking for IT Service Desk Operator Analyst Arabic for Qatar location Onsite Role Strong problem-solving abilities to diagnose and resolve customer issues Excellent written and verbal communication skills with a keen focus on effective customer service Customer oriented mindset meticulous attention to detail along with empathy and patience to consistently deliver high-quality support to...
L1 Service Desk Agent 4x Graduates to act as L1 Service Desk agents Arabic and English speaking This function requires working in a 24x7 Service Desk environment may include nights weekends and public holidays Applicable vendor technology entry-level certification or equivalent in particular will be an asset but not a necessity CCNA Linux entry-level LPIC-1 certification Oracle entry level Redhat...
Service Desk Analyst Bilingual Arabic English - Urgent Local Hire - Proztec Company Proztec Location Doha Qatar On-site Job Type Full-time or specify Contract if it s a fixed-term contract Salary Consider adding a competitive salary range or Competitive based on experience Job Summary Proztec is urgently seeking a highly motivated and customer-focused Bilingual Arabic English Service Desk Analyst...
MicroTech is seeking a Communications Focal Point CFP Service Desk support resource for the Combined Air Operations Center CAOC at Al Udeid AB Qatar The CAOC team provides provide full Communications Focal Point CFP Help Desk support to end users for all Enterprise and AOC networks client equipment software and services CFP Help Desk Support also provides Client Systems Hardware Support for the...
Overview WELCOME TO SITA We re the team that keeps airports moving airlines flying smoothly and borders open Our tech and communication innovations are the secret behind the success of the world s air travel industry You ll find us at 95 of international hubs We partner closely with over 2 500 transportation and government clients each with their own unique needs and challenges Our goal is to...
We are looking for a motivated and detail-oriented IT Recruiter to join our talent acquisition team In this role you will be responsible for sourcing screening and hiring top-tier IT professionals for a variety of technical roles You will work closely with hiring managers to understand staffing needs and help build a strong technical workforce Key Responsibilities Partner with hiring managers to...
IT Support Staff Job Responsibilities Update and manage the restaurant s digital menu screens Help create and post ads on Facebook Instagram and other social media Ensure internet email and systems are working properly Assist in making simple posters banners or digital content Keep IT equipment neat and working well Be available to support daily tech and promotional tasks Job Type Full-time...
About BCS Technologies LLC BCS Technologies LLC has been a trusted provider of next-generation enterprise AI and IT solutions in the UAE for over 15 years specializing in Cybersecurity Artificial Intelligence Infrastructure Cloud Transformation and Digital Modernization We are looking for an experienced and driven Enterprise Senior Sales Account Manager to join our Doha Qatar team This is a key...
Job Title IT Telecom Maintenance Technician Location Qatar Education City Doha Contract Duration 12 Months Extendable Work Schedule 6 Days per Week Role Overview Our client a global engineering technology company in Qatar is seeking a skilled IT Telecom Maintenance Technician responsible for carrying out preventive and corrective maintenance of IT and Telecom systems The role involves system...
This is in Qatar and you will need to relocate to Qatar and we will Provide Visa and Travel Flight tickets Job Responsibilities Sales Life Cycle Ownership Generate new leads by focusing on hunting for new opportunities through existing professional networks cold calling and leveraging on other methods to contact the decision makers Be a trusted technology advisor to the target client to generate...
The Revenue Cycle Manager ensures the efficient and smooth processing of patient billing pre-authorization insurance claims and recovery through effective liaising with insurance companies while maximizing patient satisfaction by leading the insurance operations with the objective of streamlining the process Responsible for timely insurance claims and pre-authorization processing overseeing the...
Job title Manager ITSM Ref 230703 Location Qatar - Doha Job family Corporate Commercial Closing date 02-Feb-2026 About the Role An exciting opportunity to join the Qatar Airways Group IT - Technology Services Department as Manager ITSM This role Leads the seamless delivery of IT services to the Qatar Airways group by managing 24 7 Network operations centre Incident management Change management...
As a Bell Attendant your responsibilities include handling luggage assisting with guest inquiries maintaining a well-organized concierge desk and contributing to the overall efficiency and positive atmosphere of the hotel Your friendly and professional demeanor adds to the warm welcome guests receive creating a memorable stay throughout their visit Key Job Responsibilities Greet guests in a...
Shop Manager II Job Number SHO000683 Description ABOUT THE COMPANY AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories food and beverage home furnishings sporting goods multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700...
1 Customer Service Front Desk Management Greet all customers warmly and professionally as they enter the shop creating a welcoming and luxurious first impression Answer incoming calls promptly with a clear friendly voice and a standard greeting e g Good morning Shop Name how may I brighten your day Manage customer inquiries via phone email and social media messages regarding products prices...
Job Title Receptionist Location Qatar Job Type Full-time Contract A renowned 5-star resort in Qatar is currently looking for a Receptionist to join its front office team The ideal candidate must be friendly well-presented and experienced in delivering excellent guest service within a hospitality environment Key Responsibilities Welcome guests warmly and professionally at the front desk Handle...
Company Description Why work for Accor We are far more than a worldwide leader We welcome you as you are and you can find a job and brand that matches your personality We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accor s limitless possibilities By joining Accor every chapter of your...
Job title Airport Operations Agent Discover Qatar Ref 216120 Location Qatar - Doha Job family Not Specified Closing date 03-Aug-2025 About the role Delivers an exceptional service in all areas of the unit on which assigned Provides an effective operational support to the Airport Operations Agent and assists the team members on operational tasks As part of your role your responsibilities will be...