Guest Service Agent jobs in Al Ain

A leading multi-sector business group in the UAE is seeking a skilled Barista to prepare and serve quality beverages in a professional environment. The successful candidate will have 4–6 years of experience in hospitality and strong customer service skills. Responsibilities include beverage preparation, customer interaction, and maintaining hygiene standards. Competitive benefits are offered as...

A leading restaurant group in the United Arab Emirates is seeking a dedicated server to provide exceptional customer service. Responsibilities include assisting guests with menu selections, ensuring timely food service, and coordinating with kitchen staff to maintain high customer satisfaction. Candidates should possess a High School Degree and 1-2 years of experience in customer service. Join...

Additional InformationAloft Al Ain HotelJob Number25001674Job CategoryReservationsLocationAloft Al Ain, Al Ain Square, Al Towayya, Al Ain, United Arab Emirates, United Arab EmiratesScheduleFull TimeLocated Remotely?NPosition Type Non-Management*Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate...

Description POSITION SUMMARY Process all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services...

Job Title: Travel Agent Location: Al Ain UAE (Onsite) Job Type: Fulltime Salary: AEDper month Experience Required: Freshers or Experienced Age: 25 40 years old Gender: Female only Visa Requirement: Must have own visa (Father/Husband/Mother sponsorship) Languages: English Hindi Bengali Punjabi Job Summary We are looking for a passionate and customerfocused Travel Agent/Travel Consultant to...

Additional InformationAloft Al Ain HotelJob Number24187566Job CategoryRooms & Guest Services OperationsLocationAloft Al Ain, Al Ain Square, Al Towayya, Al Ain, United Arab Emirates, United Arab EmiratesScheduleFull TimeLocated Remotely?NPosition Type Non-Management --------------------------------------------------------------- First impressions are everything. When guests arrive at our hotels,...

Maintaining a positive and professional attitude toward customers and ensure high levels quality service provided.- Generating sales leads that develop into new customers and close potentials sales.- Sympathy with customers and turn complaints into compliments.- Log and register customers’ requests and complaints.- Identify and assess customers’ needs to achieve high customer satisfaction rate.-...

Location: Bawadi mall Duration: 3 Month Contract Shift: 6 days a week working. 9 hours per day (8 hours working + 1-hour break) Language Requirements:English and Arabic (mandatory)** Key Responsibilities: - Engage with customers and offer guidance on shoes and bags products. - Demonstrate product features and benefits to potential customers. - Meet and exceed sales targets. - Maintain the...

About the Role We are looking for an energetic active and customer-focused Waitress to join our Japanese restaurant team in Al Ain - Hili Sanaya This is not just a typical service role we want someone who is passionate about creating memorable guest experiences and has the confidence to recommend dishes upsell and engage customers both in the restaurant and on social media We also prefer...

We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.The goal is to make guests and visitors feel comfortable and valued while on our premises.Proven experience as front desk representative, agent or...

Issue Tracking: Log and track user-reported issues and requests using ticketing or support tracking systems. Ensure accurate and detailed documentation of user interactions and problem resolutions.- Escalation: Escalate more complex issues to Level 2 or higher support teams when the resolution requires advanced technical expertise or deeper investigation.- Knowledge Base: Contribute to the...

Position: Food Safety and Hygiene OfficerBenefits:Onsite accommodation, food (lunch and dinner), laundry for uniform, visa, health insurance, and workmen insuranceResponsibilities- Regulatory Compliance Monitoring: Ensure all food safety and hygiene practices comply with UAE federal and local health regulations.- Staff Training and Awareness: Develop and conduct regular training sessions on food...

1.1Clean and service restrooms with mops and disinfectants.1.2Sweep and mop floors.1.3Clean building by emptying trash, sweeping, and cleaning surfaces.1.4Use cleaning solutions to remove stains and clean surfaces.1.5Clean windows, glass partitions, and mirrors, using soapy water or other cleaners, sponges, and squeegees.1.6Dust furniture and scrub surfaces clean.1.7Notify management of occurring...

A leading business group in UAE is looking for a Receptionist to manage front desk operations, greet visitors, handle phone calls, and provide administrative support. The ideal candidate will possess strong organizational and customer service skills, along with proficiency in Microsoft Office. This position demands a welcoming attitude and the ability to multitask in a fast-paced environment....

A leading restaurant group in the United Arab Emirates is seeking a dedicated server to provide exceptional customer service. Responsibilities include assisting guests with menu selections, ensuring timely food service, and coordinating with kitchen staff to maintain high customer satisfaction. Candidates should possess a High School Degree and 1-2 years of experience in customer service. Join...

Job Number 23124028 Job Category Food and Beverage & Culinary Location Aloft Al Ain, Al Ain Square, Al Towayya, Al Ain, United Arab Emirates, United Arab Emirates VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management --------------------------------------------------------------- Our jobs aren’t just about putting food on the table that our guests...

A leading hospitality company is seeking a Reservations Supervisor in Al Ain, UAE. The role involves overseeing room reservations, ensuring accuracy, and training staff. Candidates should have at least 2 years of related experience and 1 year in a supervisory position. Strong customer service and communication skills are mandatory. This full-time position offers an opportunity to join a dynamic...

A leading hospitality company is seeking a Reservations Supervisor in Al Ain, UAE. The role involves overseeing room reservations, ensuring accuracy, and training staff. Candidates should have at least 2 years of related experience and 1 year in a supervisory position. Strong customer service and communication skills are mandatory. This full-time position offers an opportunity to join a dynamic...

Job Number 23194203 Job Category Food and Beverage & Culinary Location Aloft Al Ain, Al Ain Square, Al Towayya, Al Ain, United Arab Emirates, United Arab Emirates VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management --------------------------------------------------------------- Our jobs aren’t just about putting food on the table that our guests...

Additional InformationAloft Al Ain HotelJob Number25029380Job CategoryFood and Beverage & CulinaryLocationAloft Al Ain, Al Ain Square, Al Towayya, Al Ain, United Arab Emirates, United Arab EmiratesScheduleFull TimeLocated Remotely?NPosition Type Non-Management --------------------------------------------------------------- Our jobs aren’t just about putting food on the table that our guests...