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guest relation jobs in Abu Dhabi
A luxury hotel brand is seeking a Property Manager on Duty in Abu Dhabi. The successful candidate will oversee all property operations, ensuring the highest hospitality levels are maintained. Responsibilities include managing guest relations, resolving service issues, and leading service teams. Ideal applicants should have at least 2 years in guest services and strong interpersonal, leadership,...
Company Description Rixos Marina Abu Dhabi is a luxurious hospitality establishment that seamlessly combines modern elegance with world-class amenities. Nestled in the heart of Abu Dhabi, our resort offers an unparalleled experience for both leisure and business travelers. With a prime waterfront location, Rixos Marina Abu Dhabi sets itself apart as a premier destination for those seeking a...
Job Description A Guest Relations Agent directly addresses the needs of VIP and long‑stay guests and informs other team members of VIP/long‑stay guest needs in order to ensure an exceptional guest experience. Responsibilities - Meet, greet and direct guests who enter the lobby area - Serve as the main point of contact for VIP guests and ensure hotel departments are fully briefed on their...
Guest Relations Agent - Hilton Abu Dhabi Yas Island A Guest Relations Agent directly addresses the needs of VIP and long‑stay Guests and informs other Team Members of VIP/long‑stay Guest needs in order to ensure an exceptional Guest experience. What will I be doing? - Meet, greet and direct Guests who enter the lobby area - Serve as the main point of contact for VIP Guests and ensure hotel...
Start Your Journey With Us From the very first opening of the St. Regis New York, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. As the original house of luxury, St. Regis continues to redefine modern luxury through great service. The St. Regis Abu Dhabi merges authentic Arabian hospitality with more than a hundred years of bespoke St. Regis tradition. Crafted...
A leading airline is searching for a Manager of Guest Relations & Service Excellence in Abu Dhabi. This pivotal role involves managing guest relations and baggage claims teams, ensuring exceptional customer experiences, and overseeing vendor performance. The ideal candidate will have at least 5 years of management experience in customer service operations. The airline aims to double its fleet and...
At Hyatt, care connects us. It all starts with people who care. We believe in the power of belonging – making people feel at home no matter where they are in the world. As a Guest Relations Manager, you’ll turn encounters into experiences and jobs into careers. What You’ll Do - Deliver personalized service and create memorable guest experiences. - Anticipate needs and handle VIP requests with...
Overview Start Your Journey With Us. From the very first opening of the St. Regis New York, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. The St. Regis Abu Dhabi merges authentic Arabian hospitality with more than a hundred years of bespoke St. Regis tradition. Crafted for modern connoisseurs who desire exceptional experiences, The St. Regis Abu Dhabi is the...
Responsibilities - Assist in managing the daily operations of the Guest Relations team. - Greet and engage VIPs, longstay guests and repeat visitors to ensure a personalized experience. - Handle guest feedback and complaints efficiently, ensuring prompt resolution and follow‑up. - Support in coordinating special requests, amenities and celebrations (e.g., birthdays, anniversaries). - Collaborate...
A leading hospitality company in Abu Dhabi seeks a Guest Relations Agent to provide exceptional service to VIP guests and long-stay customers. This role involves greeting guests, addressing their needs, managing complaints, and ensuring a high standard of customer service across the hotel. Candidates should have previous experience in customer service, excellent communication skills, and the...
Let your career take off with the World’s Leading Airline, Etihad Airways. Work in the forefront of the airline and travel industry, with the airline that has reimagined the flying experience through its pioneering products and services. The Manager Guest Relations has overall responsibility for the Guest Relations and Baggage Claims teams. A key role in the Customer Care Leadership team, the...
Description POSITION SUMMARY Our jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing...
Overview JOB SUMMARY: Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service...
A leading global hospitality company in Abu Dhabi is seeking a Guest Relations Agent responsible for handling VIP and long-stay Guests, ensuring an exceptional experience. The role involves greeting Guests, managing their needs, and maintaining high standards of service. The ideal candidate will have excellent communication skills, resilience, and a commitment to customer satisfaction. This...
A luxury hotel brand in Abu Dhabi is seeking a Guest Relation Intern to provide exceptional service to guests, assist with VIP requests, and ensure a welcoming atmosphere. The ideal candidate should have strong communication skills, attention to detail, and the ability to manage guest needs effectively. This role involves greeting guests, handling complaints, and maintaining a professional...
Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of...
A leading global hospitality company in Abu Dhabi is seeking an Assistant Guest Relations Manager. In this role, you will oversee the needs of VIP Guests, ensuring they have an exceptional experience throughout their stay. Responsibilities include managing first impressions, handling customer complaints, and maintaining high service standards in the lobby and Executive Lounge. The ideal candidate...
Manager Guest Relations & Service Excellence Let your career take off with the World’s Leading Airline, Etihad Airways. Work in the forefront of the airline and travel industry, with the airline that has reimagined the flying experience through its pioneering products and services. The Manager Guest Relations has overall responsibility for the Guest Relations and Baggage Claims teams. A key...
A leading airline in Abu Dhabi is seeking a Manager Guest Relations to oversee Guest Relations and Baggage Claims teams. This role involves developing customer care strategies, managing vendor performance, and coaching teams to deliver exceptional service. The ideal candidate will have a degree and at least 5 years of managerial experience in customer service. This position plays a key role in...
What are we looking for To successfully fill this role you should maintain the attitude behaviours skills and values that follow: - Previous managerial experience in a customer service function - An ability to listen and respond to demanding Guest needs - Excellent leadership interpersonal and communication skills - Accountable and resilient - Commitment to delivering a high level of customer...