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- United Arab Emirates
- Emirate of Ras Al Khaimah
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- full time security operation center
full time security operation center jobs in Ras al-Khaimah
Apply for the Agent - Call Center Operations role at Wynn Al Marjan Island. About Wynn Al Marjan Island On schedule to open in the United Arab Emirates in early 2027, Wynn Al Marjan Island is an opulent beachside destination offering 1,530 rooms, 22 restaurants and lounges, a theatre, nightclub, and five‑star spa. Located less than 50 minutes from Dubai International Airport, the integrated...
| | || --- | --- || Location | Ras al-Khaimah, United Arab Emirates || Qualifications | None / No Formal Education || Experience | No Experience / Fresh |## Job OverviewWynn Al Marjan Island is seeking an Agent to join the resort’s Call Center Operations team. This role involves answering incoming calls, assisting guests with reservations and inquiries, and ensuring high-quality Forbes Five Star...
Call Center Agent – Emirati Fresh Graduate We are seeking customer-focused and professional Call Center Agents to join our banking team. The role is responsible for handling inbound and outbound calls, assisting customers with their banking needs, resolving queries, and ensuring excellent customer service while adhering to bank policies and compliance standards. Responsibilities - Handle...
KEY DUTIES AND RESPONSIBILITIES Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business their guests and their colleagues. Within this the key responsibilities for this position are: - To anticipate guest needs and handle guest inquiries in a helpful and attentive Anantara manner. - To have a...
Overview Security Manager vacancy in Ras-al-Khaimah UAE Security Systems Engineer The FunctionPlacement: Security Systems Engineer Income: as much as 5,000 AED plus firm automobile Place: Ras Al Khaimah, United Arab Emirates Job Kind: Full-time Concerning the company: Excelsior is a custom HR and employment consultancy, specialising in the Protection, Facilities Management, Education and...
David Kennedy Recruitment is working with a leading B2B solution provider who are looking to recruit a Security Manager for their Gaming studios in Ras Al Khaimah UAE. Position: Security Manager Location: Ras Al Khaimah UAE Employment type: Full-time Remuneration: Base salary DUTIES AND RESPONSIBILITIES - Implement and coordinate security protocols to protect company personnel and assets...
A Security Officer patrols, monitors, and observes security procedures to ensure a safe Guest and Member experience while investigating theft and managing instances of undesirable behaviour. What will I be doing? As a Security Officer, you are responsible for monitoring and controlling staff entrances, patrolling on a regular basis, and managing undesirable behaviour to deliver a safe Guest and...
Position: Head of Security Location: Ras Al Khaimah, UAE Employment Type: Full-time Compensation: Competitive base salary + performance-based bonuses We are seeking an experienced and highly disciplined Head of Security to oversee all security operations at our facility in Ras Al Khaimah. The successful candidate will be responsible for ensuring the safety and protection of our people, property,...
A leading bank in the UAE seeks a Contact Center Operations Manager to oversee a team providing 24/7 customer support. This role entails managing service levels, ensuring performance metrics are met, and preparing timely reports. The ideal candidate will have experience in team supervision and demonstrated ability in customer service, quality control, and financial performance monitoring....
- Answer all incoming and internal calls promptly professionally and in accordance with luxury service standards - Provide accurate information about resort facilities services events dining options and operating hours - Handle guest requests efficiently and route them to the appropriate department (Housekeeping Front Office Concierge Engineering etc.) - Take and relay wake-up call...
ROLE PURPOSE:To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures. Key Accountabilities of the role Competencies These are the main responsibilities of this role RESPONSIBILITIES:1. Handle inbound & outbound calls according to procedures, guidelines, and schedules set by organization, call center. - Proactively offer...
Team Leader/Subject Matter Expert - Contact Center Job Description As a Contact Centre Team Leader, you'll lead, motivate and support a team of 15+ contact center advisors, ensuring that great customer service and support is delivered. You and your team will provide key support to our client/s. You will coach, support and develop your team, build their abilities and drive continuous improvement...
CALL CENTER ADMINISTRATOR required. A Call Center Administrators job description typically involves managing and overseeing the day-to-day operations of a call center, ensuring systems, tools, and processes function efficiently, and acting as a bridge between the technical team and agents. REQUIREMENTS Experience: 5 years minimum . Experience in UAE: experience in UAE required . Education:...
A leading bank in the UAE seeks a Contact Center Operations Manager to oversee a team providing 24/7 customer support. This role entails managing service levels, ensuring performance metrics are met, and preparing timely reports. The ideal candidate will have experience in team supervision and demonstrated ability in customer service, quality control, and financial performance monitoring....
KEY DUTIES AND RESPONSIBILITIES In this role you are a key ambassador for the hotel and the brand and will work to create one of the most powerful first impressions for our guests. You will have a friendly and outgoing personality and a genuine interest in meeting and taking care of guests from all over the world. You will be an information provider, diplomat, salesperson, hotel representative...
Job Title Quality Analyst - Contact Center ( Bilingual - English/ Arabic ) Job Description As a Quality Analyst, you will execute the daily requirements of the Quality Assurance program for the Contact Center. You will evaluate a customer's experience as they interact with customer service advisors through inbound and outbound calls, email, chat, and social media responses, and compare it...
This job opportunity is with a planned starting date of 1st September 2025. Key Responsibilities: Reservations: - Handle individual and group room reservation requests via phone email or other channels. - Accurately enter bookings into the reservation system (e.g. Opera PMS). - Provide information about room types rates promotions and availability. - Upsell rooms and services to...
Responsibilities - Oversee the day-to-day operation of the housing facility and its requirements. - Prepare/design forms related to housing benefits and employee relations. - Develop House rules and regulations and implements the same in the Employee Housing facility. - Liaise with various government entities to establish required legal accreditations and documentation needed. - Handles monitors...
Team Leader/Subject Matter Expert - Contact Center Job Description As a Contact Centre Team Leader, you’ll lead, motivate and support a team of 15+ contact center advisors, ensuring that great customer service and support is delivered. You and your team will provide key support to our client/s. You will coach, support and develop your team, build their abilities and drive continuous improvement...
Job Title Quality Analyst - Contact Center ( Bilingual - English/ Arabic ) Job Description As a Quality Analyst, you will execute the daily requirements of the Quality Assurance program for the Contact Center. You will evaluate a customer’s experience as they interact with customer service advisors through inbound and outbound calls, email, chat, and social media responses, and compare it...