Responsibilities - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell the services - Entering accurate and detailed data into the system - Meeting key performance...
Job Description The Call Center Executive is a crucial link between businesses and their customers, responsible for managing a large volume of inbound and outbound interactions daily. In this role, you will be the first point of contact for customers seeking assistance, guidance, or resolution to their inquiries and issues. As a representative of the company, you will contribute to maintaining...
Call Center Executive (Emiratized role) - Full time - Full-time - Division: Consumer Banking Group - UAE Now it’s your time to join the #1 bank in the Middle East and one of the most prestigious financial companies in the region. Shaking up the world of banking requires a lot of smarts and skill. We’re looking for the brightest and best to help us reach our goals and we’ll also help you reach...
Company Description Now it’s your time to join the #1 bank in the Middle East and one of the most prestigious financial companies in the region. Shaking up the world of banking requires a lot of smarts and skill. We’re looking for the brightest and best to help us reach our goals and we’ll also help you reach yours. Your success is our success as you grow stronger in your career. Join us and...
Call Center Team Leader We are looking for a Call Center Team Leader to oversee the daily operations of our customer service team and ensure service excellence across all touchpoints. Your mission will be to drive team performance, ensure KPIs are met and maintain a high standard of customer interaction and satisfaction. The ideal candidate is a bilingual (Arabic and English) professional with...
We are looking for aCall Center Manager to oversee the daily operations of our customer service team and ensure service excellence across all touchpoints. Your mission will be to drive team performance, ensure KPIs are met, and maintain a high standard of customer interaction and satisfaction. The ideal candidate is a professional with proven experience in managing contact center teams,...
A leading IT consulting firm in Dubai is looking for Call Center Agents exclusively for UAE Nationals. The role requires strong communication skills in both English and Arabic, along with one or more years of experience in the call center domain. Applicants should possess empathy, active listening, and organizational skills. This full-time role offers an opportunity to thrive in a fast-paced...
Call center operator vacancy in Ajman UAE nationalities Call Center Operator Our company is currently seeking a Call Center Operator to join our team in Ajman, UAE. As a Call Center Operator, you will be responsible for handling incoming and outgoing calls, providing excellent customer service, and resolving customer inquiries and complaints in a timely manner. Responsibilities: - Answering...
Call center operator vacancy in Ajman UAE Call Center Operator (UAE - Ajman) We are currently seeking dedicated and enthusiastic individuals to join our team as Call Center Operators in Ajman, UAE. This is a great opportunity for freshers or those looking for a full-time job without the added pressure of English proficiency or the need for accommodation. As a Call Center Operator, you will be...
Call Center Customer Service Representative We are pleased to announce an exciting opportunity for a UAE National with Family Book as a customer service representative to join our growing team in Ajman. Key Responsibilities: - Handle inbound and outbound calls in a professional and courteous manner - Provide accurate information, resolve inquiries, and ensure excellent customer experience -...
Apply for the Agent - Call Center Operations role at Wynn Al Marjan Island. About Wynn Al Marjan Island On schedule to open in the United Arab Emirates in early 2027, Wynn Al Marjan Island is an opulent beachside destination offering 1,530 rooms, 22 restaurants and lounges, a theatre, nightclub, and five‑star spa. Located less than 50 minutes from Dubai International Airport, the integrated...
A recruitment agency in Ajman is urgently hiring a Call Center Operator. The role requires fluency in Hindi or Malayalam and excellent communication skills. Candidates with previous call center experience will be preferred. This full-time position does not provide accommodation and requires individuals who can work under pressure in a fast-paced environment. Candidates of Indian or Malayalee...
Contact Number / Email Email: info.hatteng.llc(at)gmail(dot)com Education Level High school - Secondary School Experience Level Entry level Employment Type Full-time Customer Service And Call Center Customer Service And Call Center We are hiring an Asian Customer Service Representative and Asian Call Center to manage customer queries and complaints. - Maintaining a positive, empathetic and...
Job Description Job Purpose: To serve customers by providing product, service information; resolving product and service issues by maintaining immaculate quality standards. To ensure financial and reputational integrity of the organization and providing end to end solutions for better customer service experience. Possessing a strong team spirit, motivation and friendly environment with all...
A leading training and research center in Ajman is seeking a Customer Service Representative. The ideal candidate must be a UAE National with a Family Book, fluent in both Arabic and English. Responsibilities include handling customer inquiries, maintaining detailed logs of calls, and ensuring excellent customer experience. This is a full-time entry-level position that requires strong...
A recruitment and staffing company in Dubai is seeking a Call Center Executive to manage customer interactions and ensure satisfaction. The role involves answering inbound calls, conducting outbound follow-ups, and resolving customer complaints effectively. Candidates should possess excellent communication skills and a high school diploma, with prior call center experience preferred. This is a...
Call Center Agents (UAE National / Emirati Only) Key Requirements - One or more year of experience as call center agent of UAE. - Must be diploma / graduate - Having Good communication skills in both English & Arabic - Strong communication, both written and verbal - Basic mathematics / numerical understanding - Great active listening skills - Exceptional interpersonal and rapport building...
Call Center Agent – Emirati Fresh Graduate We are seeking customer-focused and professional Call Center Agents to join our banking team. The role is responsible for handling inbound and outbound calls, assisting customers with their banking needs, resolving queries, and ensuring excellent customer service while adhering to bank policies and compliance standards. Responsibilities - Handle...
Overview Job Description As a Call Center Agent, you will be the first point of contact for our clients, providing excellent customer service and support. Your role is pivotal in creating a positive impression of our company and ensuring customer satisfaction. You will handle a variety of calls, addressing customer inquiries, resolving issues, and providing information about our products and...
A leading recruitment platform in Abu Dhabi is seeking a Call Center Agent to provide exceptional customer service. In this full-time role, you will handle customer inquiries and complaints, ensuring satisfaction while maintaining detailed records. The ideal candidate will have strong phone handling skills, experience in customer service, and a high school diploma. If you are passionate about...