To plan, lead and manage the establishment of a framework for the identification of risks, internal controls, and monitoring of the CBI’s IT performance metrics, to ensure compliance with the regulatory requirements whilst continuously striving to improve the CBI’s IT efficiency. Main Responsibilities and Accountabilities - Ensure effective cascading of the functional strategy into department...
Khazna was founded in 2012 and has grown rapidly into becoming the leading and trusted wholesale Data Center provider in the Middle East and North Africa region. Through our Data Centers, we provide industry benchmark levels of power supply and cooling services to better serve the growing need for data center operations in the UAE and wider region. We are seeking a CCC Monitoring Analyst &...
JOB DESCRIPTION JOB TITLE: Service Desk Engineer JOB PURPOSE: L1 Support QUALIFICATION: Diploma in Technology, B.E/B. Tech or Equivalent CERTIFICATIONS: CompTIA A+ or CompTIA N+ or any certificate from Microsoft EXPERIENCE: 2+ years REPORTING TO: Service Delivery Manager RESPONSIBILITIES (INCLUDES ALL TASKS): - Responding to IT support tickets and inquiries via various channels, such as...
JOB DESCRIPTION JOB TITLE: Technical Support Engineer JOB PURPOSE: For technical support for End User being managed under Managed Services Contract of DHA QUALIFICATION: 3 Year Technical Diploma or Bachelors degree in related field (preferred). CERTIFICATIONS: Any one of - CompTIA A ITIL V3/V4 Microsoft 365 Certifications EXPERIENCE: 3 4 Yrs RESPONSIBILITIES (INCLUDES ALL TASKS) - Provide...
Job Purpose: To plan, lead and manage the establishment of a framework for the identification of risks, internal controls, and monitoring of the CBI’s IT performance metrics, to ensure compliance with the regulatory requirements whilst continuously striving to improve the CBI’s IT efficiency. Main Responsibilities and Accountabilities: Strategic Contribution - Ensure effective cascading of...
JOB TITLE: Technical Support Engineer JOB PURPOSE: 24x7 Monitoring and providing L1 support in IT infrastructure domain. QUALIFICATION: Engineering Degree/Diploma (Computers / Electronics) CERTIFICATIONS: ITIL EXPERIENCE: 3-5 years of experience in Monitoring REPORTING TO: SDM - NOC RESPONSIBILITIES (INCLUDES ALL TASKS): - Good understanding and experience of monitoring tool (SolarWinds...
ATIA Holding is a group of two companies: ATIA Ltd and ATIA Consulting. Website: www.atiaholding.uk LinkedIn: https://www.linkedin.com/company/atia-holding/ ATIA Ltd Website: www.atia.ba ATIA Ltd is multinational company which has 2 main sectors: -First sector: ISO Standards - which includes: - 1. ISO Implementation - 2. ISO Consultation - 3. ISO Certification -Second sector: Software...
Infrastructure Engineer – Level 1 Position: FTE Contract: B2B/Freelance Languages: Arabic & English Job Summary: The Infrastructure Engineer – Level 1 is responsible for providing first-line support for IT infrastructure systems, ensuring availability, performance, and security of enterprise environments. This role focuses on incident handling, basic troubleshooting, and escalation following...
Technical Support Specialist – MyQ Middle East & Africa MyQmakesworld-classprint and scan management software solutiondesigned tosave usersprecioustime.We deliverintelligent document workflows,optimizedprinting andscanning, andgive businessescomplete control overtheiroffice printer fleets already for 30 years! MyQ is based in Prague, Czech Republic, and has aglobal network of distributors. MyQ...
We are currently looking for Specialist IT Operations & Information Security Audit for our UAE operations with the following Skill set and terms & conditions. Education - Bachelors Degree in relevant fields (i.e. Computer Science Information Systems - Engineering Cyber Security etc.) from a recognized institution. Professional / Technical Qualifications / Diplomas - CISA certification is...
An IT Support Technician is the backbone of all computer-related technology within the business(es) and site(s) he or she supports. Your primary responsibility is to provide support of Avery Dennisons endpoint computing and site infrastructure; be the Local Smart hands (OnCall support) as well as providing continuous improvement to Avery Dennisons technology and processes. Primary...
Target pay rate: 7,000 AED Job Title: IT Service Desk / Field Service Engineer Location: Abu Dhabi Work Schedule: Shift-based, 6 days per week Employment Type: Contract (3 months – extendable) Position Summary We are seeking a skilled and customer-focused IT Service Desk / Field Service Engineer to join our technology team. The role requires on-site support, ensuring seamless IT service...
Responsibilities - To ensure continual source of information help and assistance to all guests. - Builds a rapport with the in-house guests on the floor and maintain interaction in order to facilitate guest recognition and obtain information regarding their preferences. - Maintains and protects the privacy and security of in-house guests. - Ensures all guests arrival and departure procedures are...
Responsibilities - Supports and provides service support via Phone, email and web portal ensuring effective resolution of customers’ concerns in the quickest possible manner - Routing the issue to correct team by understanding the issue properly - Should act as a first point of contact for customers for all issues related to emaratech service support. - Gathers and Records accurate service...
Dream Soft LLC, a leading technology company in Abu Dhabi, UAE, is seeking a Help Desk Coordinator to join our dynamic team. As a Help Desk Coordinator, you will play a vital role in providing technical support to our clients, ensuring smooth operations and exceptional customer service. Key Responsibilities: - Provide first-line technical support and troubleshooting for incoming inquiries -...
An IT service management company in Dubai is looking for a Customer Support Representative to deliver excellent service via phone, email, and web. The ideal candidate should have a minimum of a diploma, ITIL knowledge, and at least 2 years of experience in customer service. Fluency in Arabic is essential for this role, as you will act as the first point of contact for customer inquiries and...
ATIA Holding is a group of two companies: ATIA Ltd and ATIA Consulting. Website: www.atiaholding.uk LinkedIn: https://www.linkedin.com/company/atia-holding/ ATIA Ltd Website: www.atia.ba ATIA Ltd is multinational company which has 2 main sectors: -First sector: ISO Standards - which includes: - 1. ISO Implementation - 2. ISO Consultation - 3. ISO Certification -Second sector: Software...
Overview JOB DESCRIPTION JOB TITLE: Service Desk Engineer JOB PURPOSE: L1 Support QUALIFICATION: Diploma in Technology B.E/B. Tech or Equivalent CERTIFICATIONS: CompTIA A or CompTIA N or any certificate from Microsoft EXPERIENCE: 2 years REPORTING TO: Service Delivery Manager Responsibilities - Responding to IT support tickets and inquiries via various channels such as email phone or...
Join to apply for the Technical Support Engineer role at Intertec Systems Skills: end user, Technical Support, windows, mac, tickets, ivanti, bmc, servicenow Job Purpose For technical support for End User Devices being managed under Managed Services Contract of DHA Qualifications - 3 Year Technical Diploma or Bachelor's degree in related field (preferred). Certifications - CompTIA A+ -...
A technology solutions provider in Dubai is seeking a Service Desk Engineer for L1 Support with 2 years of experience in IT assistance. The ideal candidate will respond to support tickets through various channels, manage technical issues, and provide exceptional service to users, including VIPs. Required qualifications include a diploma in technology and Arabic language proficiency, while...