Job Title Customer Success Management Specialist The Customer Success Management Specialist drives customer relationships post-sale, ensuring adoption and value realization of Amadeus solutions. The role focuses on building strong post-sales partnerships, supporting renewals, and identifying growth opportunities, while closely collaborating with Sales and internal teams. CSM Specialists develop...
A global technology company is seeking a Customer Success Management Specialist in Dubai. This role focuses on driving customer relationships post-sale, enhancing adoption and value realization of solutions. The ideal candidate should have 5+ years of experience in Customer Success or Account Management, strong stakeholder management skills, and proficiency with Salesforce. The position offers a...
Who Are We Foodics is a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including UAE, Egypt, Jordan, and Kuwait, we serve customers and partners in over 35 countries worldwide. Our innovative products have processed over 6 billion orders, making Foodics one of the most rapidly evolving SaaS...
Job TitleCustomer Success Management SpecialistThe Customer Success Management Specialist drives customer relationships post-sale, ensuring adoption and value realization of Amadeus solutions. The role focuses on building strong post-sales partnerships, supporting renewals, and identifying growth opportunities, while closely collaborating with Sales and internal teams. CSM Specialists develop and...
Account Manager/Customer Success Specialist Join to apply for the Account Manager/Customer Success Specialist role at Parent. The Customer Success Manager helps clients get familiar with the application. They hold training sessions to educate the users on how the product can benefit them, to ensure that they are ready and live, and to follow up on the existing clients. We are looking for a...
Senior Customer Success Management Specialist Company: Jeppesen Sanderson Inc The Boeing Global Services Tech Operations Services & Support organization is currently looking for a Senior Customer Success Management Specialist to join our team. Our mission is to continuously innovate and deliver an integrated digital experience for the aviation industry that delights customers and improves...
Customer Success Specialist Middle East Department: Customer Support Employment Type: Full Time Location: EMEA-UAE-Dubai Reporting To: Dania Abdel Qader Description This role will focus on supporting customers after implementation, ensuring they receive ongoing value and a smooth experience. Working closely with both local teams and colleagues across EMEA, the role will help share...
About the Role As a Customer Success Specialist at Taylor & Francis you will play a vital role in strengthening our presence across the MENA region. You will be responsible for building strong customer relationships, delivering impactful training and support, and driving customer engagement to support ongoing and new business. This role will be based in the UAE covering the entire MENA region...
JOB SUMMARY CNS is seeking a highly motivated and service-oriented Customer Success Specialist to join our team for a long-term digital transformation engagement with a major government entity in the UAE. This role will be instrumental in ensuring the delivery of a world-class digital experience by actively monitoring, analyzing and improving customer feedback channels across multiple digital...
A leading construction material company is seeking a Client Relations Specialist to enhance customer support and relationships. The role involves ensuring compliance with contracts, addressing client inquiries, and collaborating with internal teams to improve service delivery. Ideal candidates will have 1 to 2 years of experience, strong communication skills, and proficiency in Microsoft Office....
A technology firm is seeking a Customer Success Manager to ensure clients successfully adopt and utilize the Parent ™ application. Responsibilities include managing UAE client accounts, conducting training sessions, and implementing customer adoption strategies. Candidates should have a Bachelor's degree, 3+ years of relevant experience, and reside in Dubai. The role requires strong analytical...
This role involves maintaining and optimizing customer success tools, including CRM systems, SLAs, and success platforms integrated with Dynamics 365. It plays a vital part in aligning business operations with customer outcomes by analyzing trends, streamlining workflows, and driving system integration across cross-functional teams. Collaboration is key, enabling seamless delivery, data-driven...
An established industry player seeks a dynamic Customer Service Representative to enhance client relationships and support customer success. In this role, you will onboard new customers, conduct regular reviews, and ensure a positive experience with our innovative software as a service platform. You will be the voice of the company, addressing inquiries, resolving complaints, and identifying...
Account Manager/Customer Success Specialist The Customer Success Manager helps clients get familiar with the application. They hold training sessions to educate users on how the product can benefit them, ensuring they are ready and live, and following up with existing clients. Job Description We are looking for a data‑driven and analytical person who will help our customers achieve the most...
Job Description Job Title Customer Success Management Specialist The Customer Success Management Specialist drives customer relationships post-sale, ensuring adoption and value realization of Amadeus solutions. The role focuses on building strong post-sales partnerships, supporting renewals, and identifying growth opportunities, while closely collaborating with Sales and internal teams. CSM...
The Customer Success Manager helps clients get familiar with the application. They hold training sessions to educate the users on how the product can benefit them, to ensure that they are ready and live, and to follow up on the existing clients. Job Description We are looking for a data-driven and analytical person who will help our customers achieve the most value from Parent ™. You will help...
Who Are We❓ We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B)...
A leading technology company in travel is seeking a Customer Success Management Specialist to drive customer relationships and ensure value realization of solutions. The ideal candidate will have 5+ years in customer-facing roles and possess strong stakeholder management skills. Responsibilities include collaborating with customers post-sale, monitoring customer health, and identifying growth...
A leading restaurant management ecosystem provider is seeking a Customer Success Specialist in the UAE. In this role, you'll enable smooth onboarding for clients using Foodics, deliver product training, and act as a client advocate throughout their journey. Ideal candidates should have a diploma or bachelor's degree in relevant fields, strong multitasking skills, and must excel in communication....
A leading restaurant management company is seeking a Customer Success Specialist in Dubai, UAE. The role involves ensuring smooth client onboarding and providing ongoing support to enhance customer relationships. Candidates should possess a relevant degree, strong communication skills, and an ability to work independently in a fast-paced environment. Experience in SaaS or Cloud POS systems is...