Customer Service Supervisor jobs in Dubai

A leading retail firm located in Dubai seeks a Customer Care Supervisor to support management in achieving departmental objectives. In this hybrid role, you will provide training to team members, monitor performance, and assist customers with key queries and solutions. The ideal candidate should have strong communication skills and experience in customer service management, focused on enhancing...

A leading e-commerce company located in Dubai is on the lookout for a Logistics Supervisor who is dedicated to enhancing customer satisfaction and streamlining logistics operations. This role emphasizes innovation and agility, requiring a proactive approach to problem-solving. As part of a team that strives to provide world-class customer experiences, the ideal candidate will play a critical role...

We are seeking a highly skilled CRM Supervisor with a strong background in logistics coordination and customer care within the automotive industry. The ideal candidate will oversee the full customer relationship cycle, ensuring seamless communication, efficient service delivery, and an exceptional customer experience from pre‑sale to post‑sale stages. Key Responsibilities - Lead CRM...

Customer Service Associate | Candylicious Dubai Full time ONSITE Job description ABOUT THE COMPANY: Alabbar Enterprises & ANOTHER is a UAE-based retail group that represents established brands like Social House, Candylicious, Ethan Allen, Yogurtland and Garrett Popcorn. It is also the parent company of multiple F&B concepts like Caya, Two Bistro, Karak House, Parka, Social House, Gia, Markette,...

Role Overview We are looking for a friendly and customer-focused Customer Service Executive to handle customer inquiries, resolve issues, and ensure an excellent service experience across all communication channels. The ideal candidate is patient, professional, and passionate about helping customers. Key Responsibilities - Respond to customer inquiries via phone, email, chat, and social...

Overview Job Title - Head of Customer Services (Fin Tech) About the Role We are seeking an experienced and customer-focused leader to head the Customer Service division for a fast-growing FinTech organisation. The Head of Customer Service will be responsible for developing and executing customer experience strategies, leading multi-channel support operations, and driving service excellence...

This is an exciting opportunity to manage a customer service team ensuring targets are met through managing performance and behaviors whilst driving sales that will provide excellent customer service levels in line with Rotorks values. Reporting to the Customer Services Manager you will also partner with the Operations and Engineering teams world wise. Leading a customer service team - managing...

Senior Service Associate, CCU.Injaz - CXC - RBG - Customer Care Unit.41.Client Experience and Conduct GroupHandling all escalated unstructured and complex customer complaints effectively in a timely manner. Conduct root cause analysis and suggest preventive and corrective measures. To manage high-risk related queries and complaints handling end-to-end (Social Media, Regulatory, Head mailbox...

Overview Job Purpose: With over 40 years of global trading experience, SkyCargo connects people and businesses to a world of incredible opportunities. In this role you will be placed in a Contact Center environment to provide SkyCargo customers with a high standard of customer service at the import and export counter and express counter in the provision of information related to cargo products,...

We are seeking a proactive and experienced Assistant Production Manager to support the overall production operations in our facility. Responsibilities - Attracts potential customers by answering product and service questions. - Process orders & sending quotations. - Coordination with Designers, Production & Logistics Team. - Prepare correspondences and fulfill customer needs to ensure smooth...

We are seeking a dedicated and compassionate Client Service Representative to join our growing veterinary team. This role is ideal for someone who thrives in a client‑facing environment, communicates with warmth, and remains composed during emotionally sensitive situations. Key Responsibilities - Welcoming clients and patients warmly in person and over the phone - Scheduling, confirming, and...

A leading global ingredient provider in Dubai is seeking a Technical Services Technologist to support the Go-to-market team. This role involves providing technical support with a focus on NPD and customer management. The ideal candidate will have a strong background in technical disciplines and will report directly to the Area Sales Manager for the Middle East. Join us in making a real difference...

Overview Maritime & Mercantile International (MMI) and Emirates Leisure Retail (ELR), subsidiaries of the Emirates Group, are industry leaders committed to world-class service and exceptional customer experiences. MMI is a global powerhouse in beverage distribution and retail, serving 30+ countries. As a trusted supplier of premium beverages, MMI offers an extensive selection of fine wines,...

A leading security solutions provider in Dubai is seeking a Logistics and Customer Service Executive to manage daily logistics and customer service functions. The ideal candidate should have at least 2 years of experience in the UAE logistics sector and a degree in Logistics, Supply Chain, or Business. Proficiency in Microsoft Office and ERP systems is essential, particularly SAP S/4HANA. This...

Overview We are looking for a proactive and customer-oriented Customer Service Representative (CSR) to join our client, a leading distributor in the polymer and plastics industry. The ideal candidate will have experience in trading companies, or within the chemical, plastic, polymer, or retail sectors. This role involves handling customer inquiries, processing orders efficiently, and ensuring...

A hospitality recruitment agency in Dubai is seeking an experienced Waiter to enhance guest experiences. The ideal candidate will have over 3 years in a similar role, strong communication skills, and a passion for customer service. Responsibilities include taking orders, delivering food, and maintaining a clean dining area. This position offers a monthly salary of 900 and staff discounts on food...

A leading educational institution in Dubai is seeking a Customer Service Executive. Candidates are required to apply via a specific link, which ensures their consideration for further review. Applicants should attach a cover letter to their application. This position offers an opportunity to be part of a dynamic team and is well-suited for individuals with a passion for customer service. The role...

The Customer Service Operations Team Leader will oversee daily call center operations guide a team of customer service agents and ensure service excellence on behalf of a major employer in Dubai. This role requires strong leadership operational discipline and the ability to drive performance in a fast-paced environment. Key Roles & Responsibilities - Supervise and support a team of customer...

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Job Title - Head of Customer Services (FinTech) About the Role We are seeking an experienced and customer-focused leader to head the Customer Service division for a fast-growing FinTech organisation. The Head of Customer Service will be responsible for developing and executing customer experience strategies leading multi-channel support operations and driving service excellence across digital...