We are seeking a proactive and customer-focused Customer Service Consultant to join our team. The ideal candidate will be responsible for delivering exceptional service experiences, handling customer inquiries, and building strong relationships to ensure customer satisfaction and retention. This role is ideal for individuals who enjoy working with people and are passionate about delivering...
Sia Partners Middle East is looking to grow its team in Abu Dhabi with resources experienced in topics related to customer experience and service design. The expected resource(s) should have demonstrable knowledge and experience in tools and practices related to this topic and have the ability to participate in a team to design client processes (B2B and B2C) and support in enhancing the culture...
Job Description: - Manage the Customer Services team, ensuring the team deliver high quality customer service to all stakeholders - As a people manager provide regular performance management, feedback and coaching; ensuring all team members have clear individual development plans - Advocate all Dentsply Sirona values in behaviours and communication - Manage and coordinate all customer and...
Travelstart, the largest and fastest growing Online Travel Agency in Africa has just landed in Middle East! Here at Travelstart we are always looking for top-notch young talents to join our passionate Team. Job Description The purpose of your role will be to interact with customers and support them via all channels (e.g. phone, email, website live chat) to ensure that Travelstart provides...
Job Summary As a Personal Shopper at Moonmains, you will serve as a trusted style advisor to our discerning clientele, curating personalized shopping experiences that align with their lifestyle, preferences, and occasions. This role involves building strong client relationships, providing expert fashion guidance, and driving sales through tailored recommendations. Based in one of our flagship...
Customer Service Advisor - Arabic Speaker - Abudhabi Join to apply for the Customer Service Advisor - Arabic Speaker - Abudhabi role at Concentrix. Essential Functions/Core Responsibilities - Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use decision-support tools and resources to...
Overview Presentail is looking for a customer service representative to join our team in our Al Barsha shop. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. Responsibilities - Manage...
Purpose of the Role The Operative Team Lead, Customer Analytics, will ensure the day-to-day delivery of high‑quality analytics, dashboards, and insights supporting DA‑Desk, PortLog, and wider Shipping Services customers in Marcura. The role will have a significant element of direct production output. The role manages a team of analysts, enforces data quality standards, and drives operational...
Line of Service Tax Industry/Sector Not Applicable Specialism VAT/GST Management Level Manager Job Description & Summary At PwC we are a community of solvers where every individual plays an important role in shaping the future of our firm clients and communities. We seek individuals who excel in their roles and embody our core behaviours working together to create a better tomorrow. Our...
We are seeking a Quality Manager Customer Experience to lead service excellence and quality enhancement initiatives across municipal operations in Ras Al Khaimah. This role is ideal for professionals with a multidisciplinary consultancy background particularly those experienced in engineering quality management and project delivery. The selected candidate will work closely with senior leadership...
Overview Join Our Team at Eaton: Empowering Tomorrow, Today! Eaton has been a key player in the Middle East for 40 years. In July 2024, we announced the construction of a new sustainable campus in Dubai, which will bring together our commercial, manufacturing, and support functions, providing room for future growth. About Eaton Eaton is a power management company where we provide...
A leading consulting firm in Dubai is seeking a Customer Service Manager to oversee daily operations and enhance customer satisfaction. The ideal candidate will possess a Bachelor's degree, over 5 years of experience in customer service, and a minimum of 2 years in leadership roles. You will be responsible for guiding a high-performing team, ensuring smooth operations, and implementing process...
Join Our Team at Eaton: Empowering Tomorrow, Today! Eaton has been a key player in the Middle East for 40 years. In July 2024, we announced the construction of a new sustainable campus in Dubai, which will bring together our commercial, manufacturing, and support functions, providing room for future growth. About Eaton Eaton is a power management company that provides energy-efficient solutions...
As part of our commitment to complying with national labor laws and applicable legislations in the United Arab Emirates, this position is open to candidates who fulfill the specific nationality criteria stipulated by local regulations. Amazons mission is to be earths most customercentric company. We work towards a single goal: to ensure the best experience for our customers. To achieve this, we...
PR, Marketing & Customer Service Training Courses By the end of the program, participants will be able to: - Understand the importance of a customer service culture in a competitive environment. - Practice the techniques of managing customer expectations and delighting customers. - Define the process of managing a customer complaint system. - Agree and practice strategies for service recovery...
Location: Dubai, United Arab EmiratesThales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000...
Job Description:Manage the Customer Services team, ensuring the team deliver high quality customer service to all stakeholdersAs a people manager provide regular performance management, feedback and coaching; ensuring all team members have clear individual development plansAdvocate all Dentsply Sirona values in behaviours and communicationManage and coordinate all customer and distributor...
A leading consultancy firm in Ras Al Khaimah is seeking a Quality Manager Customer Experience to enhance service excellence across municipal operations. The role requires a multidisciplinary background, preferably with engineering quality management experience. The successful candidate will lead improvement projects, collaborate with senior leadership, and drive customer satisfaction. Candidates...
Join to apply for the Customer Service Advisor - (Bilingual - English/ Russian) role at Concentrix Essential Functions / Core Responsibilities - Receive inbound calls from customers, prospects and non‑customers while maintaining established standards for the number of calls, pick‑up time, duration of call and quality of call. - Provide high‑quality customer service by answering enquiries...
Essential Functions / Core Responsibilities - Receive in-bound calls from customers, prospects and non-customers while maintaining established standards for number of calls, pick-up time, duration of call and quality of call. - Provide high quality customer service by answering customer enquiries efficiently and politely with correct and complete information and redirect them where...