customer service agent jobs in Abu Dhabi

| | || --- | --- || Location | Abu Dhabi Emirate, United Arab Emirates || Qualifications | High School / Matriculation || Experience | 2 Year+ |## Job OverviewSaadiyat Beach Club is seeking a Customer Service Agent / Telephone Operator to ensure customers contacting the club for information such as membership, directions, day pass reservations, and restaurant information receive efficient and...

The Customer Service Agent acts as the first point of contact for guests, addressing inquiries, managing complaints, and gathering feedback to ensure guest satisfaction. This role plays a crucial part in maintaining the zoo’s reputation on review platforms and improving service based on guest insights. Guest Interaction & Support - Serve as the first point of contact for guests seeking...

Customer Service Agent / Telephone Operator At Aldar Hospitality, we're not just about places; we're about experiences. Each property in our diverse portfolio – from the serene beaches to the bustling cityscapes – is more than an asset; it's a destination where luxury and hospitality converge. Our commitment to excellence is the cornerstone of what we offer, promising a vibrant, energetic...

Guest Service Agent - Emirati Talent We are currently looking for dynamic, and self‑motivated Front Office professionals who want to move their careers forward. Responsibilities - Offer consistently professional, friendly, warm and engaging service. - Provide a warm welcome and check in guests following established SOPs. - Check out departing guests in accordance with the established...

### Dusit Thani Abu Dhabi# Service Center AgentDecember 9, 2025### Job DescriptionPRIMARY RESPONSIBILITIES:Guest Service Responsibilities • The Service Center Agent is working in a central area because she/he receives all the calls from outside the hotel and coordinates the internal calls. • The Service Center Agent must ensure that all tasks performed are procedurally correct, timely and of a...

Join to apply for the Guest Service Agent role at Novotel Hotels Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, you will be able to truly find yourself, and...

About the job Guest Service Agent - Front Office **Job Title: Guest Service Agent - Front Office** **Salary:** Competitive, negotiable based on experience - Free duty meals - Housing accommodation - Air tickets back home every 2 years - Health insurance - Additional perks and benefits **Job Description:** We are currently seeking a dedicated and customer-oriented Guest Service Agent to...

Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in...

Role: Customer Services Support Officer Location: Abu Dhabi Role Purpose: Deliver Excellent customer service in accordance with agreed standards Key Accountabilities of the role: - Opening and closing applicant on time. - Ensure proper implementation and follow up with timely. - Prepare finance applications and obtain necessary approvals. - Performed efficient troubleshooting of issues. -...

About Us Yas Plaza Hotels by Aldar Hospitality is a dynamic collection of six international hotels located in the heart of Yas Island, Abu Dhabi. This vibrant destination offers a seamless blend of relaxation, indulgence, and recreation, making it the ultimate gateway to the Yas Island experience. About the Job We currently have an exciting opportunity for a Guest Service Agent to join our...

Overview We are seeking a dedicated and personable Guest Service Agent to join our team at [Company Name]. As a Guest Service Agent, you will be the first point of contact for our prestigious guests, ensuring they receive superior service and have a memorable experience. Your role will be pivotal in managing the front desk operations efficiently, handling guest inquiries, resolving issues, and...

Yas Plaza Hotels by Aldar Hospitality is a dynamic collection of six international hotels located in the heart of Yas Island, Abu Dhabi. This vibrant destination offers a seamless blend of relaxation, indulgence, and recreation, making it the ultimate gateway to the Yas Island experience. About the Job We currently have an exciting opportunity for a Guest Service Agent to join our team at Yas...

Receive and process customer requests, enquiries and address complaints by providing excellent customer service, to increase customer satisfaction and ensure smooth running of operations at the airport. Accountabilities SPECIFIC RESPONSIBILITIES - Perform a wide range of airport services (e.g. guest / baggage handling, check in and boarding operations, tickets and boarding passes screening) to...

Overview Role Summary The Customer Service Team Lead (TL) is responsible for frontline execution, people management, and real-time service delivery across voice and digital support channels. The TL ensures agents meet performance, quality, and compliance standards while maintaining queue health and customer experience consistency. This is a hands-on floor leadership role, focused on daily...

A leading hotel chain in Abu Dhabi is seeking a Guest Service Agent for the Front Office team. The ideal candidate will provide exceptional service, assisting guests from arrival to departure, managing inquiries, reservations, and providing information on hotel services and local attractions. Previous experience in customer service, strong communication skills, and eligibility to work in the UAE...

A leading airline company in Abu Dhabi is seeking a Customer Service Agent to perform a wide range of airport operations, ensuring high-quality service is delivered to guests. Responsibilities include handling customer enquiries and complaints, coordinate with various teams for smooth airport operations, and ensuring compliance with safety standards. The ideal candidate should have at least a...

A prestigious hospitality organization in Abu Dhabi is seeking a Customer Service Agent / Telephone Operator to provide excellent service to guests. The ideal candidate should have a high school education and over 2 years of experience in customer service. Responsibilities include answering calls, handling inquiries, and assisting with reservations. This role offers a competitive tax-free salary,...

A leading hospitality group in the UAE is looking for a Customer Service Agent / Telephone Operator at Saadiyat Beach Club. The role involves providing excellent service over the phone, assisting with reservations, and ensuring a warm and efficient experience for all guests. Candidates should have a strong hospitality mindset, integrity, and experience in a multi-cultural environment. A...

The Guest Service Agent is responsible for providing exceptional service to guests, ensuring a pleasant and memorable experience at Emirates Park Zoo & Resort. This role involves welcoming guests, handling requests, resolving concerns, and offering assistance in various aspects of the guest experience, including reservations, check-in/check-out processes, and general...

A leading tech service provider in Abu Dhabi seeks a Customer Service Team Lead to manage frontline teams across various support channels. This role focuses on performance management and coaching, ensuring compliance with service standards for customer satisfaction. Candidates should have experience in high-volume call centers, CRM systems, and coaching agents effectively. The position requires...