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- United Arab Emirates
- Emirate of Ajman
- Ajman
- customer request
customer request jobs in Ajman
Overview One of our clients is partnering with a leading AI organization to improve how advanced artificial intelligence systems process, evaluate, and resolve complex, policy-driven cases in regulated environments. We are seeking experienced Customer Support Specialists, Case Managers, and Operations Support professionals to help model, review, and validate workflows involving policy...
We are seeking a Customer Journey Specialist to map design and improve customer journeys across all channels. You will work with cross‑functional teams to identify pain points and design better, more seamless experiences. Key Responsibilities - Create and update customer journey maps, service blueprints and future‑state designs. - Lead workshops to identify customer needs and co‑design...
Job Summary Answer incoming calls from customers for various purposes, respond to inquiries and questions, handle complaints, troubleshoot problems, and provide information. Duties & Responsibilities - Answer calls and route them to the appropriate resource. - Handle patients' inquiries telephonically and convert their inquiries to emails according to standard operating procedures; send to...
Responsibilities - Assists customers by handling inquiries, complaints and service requests. - Guides customers with product or service information clearly and professionally. - Maintains records of interactions and ensures customer satisfaction. - Acts as a key link between the company and its clients. - Provide transportation visa. #J-18808-Ljbffr
Building and nurturing relationships with customers through inbound calls and emails understanding their travel and currency needs and customizing their experience accordingly. Assisting in resolving Travelexrelated queries including providing rates store details and additional information on products and services. Receiving and addressing customer complaints whether directly through phone/...
Careers for a Changing World of Islamic Banking Customer Service Representative Posted On 25 Jun, 2025 Type: Retail Banking Job Category: Retail Banking Job Purpose Demonstrate proficiency in responding to incoming contacts and making outbound calls at the assigned workplace. Handle inquiries, complaints, fault reports, and service requests of routine nature with minimal supervisory...
We are looking for a friendly, professional, and service-oriented Customer Service Representative to join our school’s administrative team. The ideal candidate will be the first point of contact for parents, students, and visitors—providing excellent customer service and ensuring smooth communication within the school environment. Key Responsibilities - Greet and assist parents, students, and...
Certified as a Top Employer in the UAE Qatar KSA and Oman KONE is dedicated to creating a superior workplace through outstanding people practices. We emphasize cultivating a great work culture inspiring high standards of quality and efficiency and fostering an environment that promotes collaboration diversity growth and well-being. Customer Care Agent is responsible for a limited or full set of...
Director Talent Acquisition @ Sutherland | MBA in Human Resources Sutherland is seeking a skilled Customer Service Representative (CSR) to manage inbound and outbound customer interactions with professionalism and empathy. The ideal candidate will be fluent in Arabic with a clear Emirati accent , ensuring culturally relevant and personalized service for our customers. Responsibilities: -...
DESCRIPTION:Job Purpose:Responsible for addressing customer needs, queries, and complaints, in an accurate and timely manner. The job holder is also responsible for the sales of assets and liability products.Principal Accountabilities:Work ManagementAct as first point of contact in understanding customer’s requirements, queries and assist walk-in customers to select appropriate service.Ensure to...
Sofia Garments is a fast growing apparel and uniform manufacturer with an office in Dubai and factory in Ajman and are looking for a competitive E-commerce and Customer Success Executive with 3+ years experience in the garments and merchandising industry to develop field sales strategies and source new clients from the UAE and abroadJob Summary/Responsibilities- Continually strive to increase...
Job SummaryAnswer incoming calls from customers for various purposes, answer inquiries and questions, handle complaints, troubleshoot problems and provide information.Duties & Responsibilities- Answer calls and route calls to appropriate resource- Research required information using available resources- Manage and resolve patient’s complaints and transfer to qualified person to solve their...
Customer interaction: Greet guests warmly- Order taking: Present menus, answer questions about menu items, and take accurate food and drink orders.- Coordination: Communicate order details and special requests to the kitchen and bar staff.- Serving and delivery: Deliver food and drinks to the correct tables promptly, ensuring orders are correct and well-presented.- Attentiveness: Check on guests...
Position:Customer Service Sales Executive- Location:Ajman, United Arab Emirates (UAE)- Salary:AED 3,000 per month (Fixed)- Industry:Alcohol RetailKey Responsibilities- Product Expertise: Maintain an in-depth and up-to-date knowledge of our entire product portfolio, including fine wines, spirits, beers, and related accessories, to effectively educate customers and recommend appropriate products.-...
Supports and provides service support via Phone, email and web portal ensuring effective resolution of customers’ concerns in the quickest possible manner. Responsibilities - Routing the issue to the correct team by understanding the issue properly. - Act as the first point of contact for customers for all issues related to emaratech service support. - Gather and record accurate service support...
Responsibilities - Assists customers by handling inquiries, complaints and service requests. - Guides customers with product or service information clearly and professionally. - Maintains records of interactions and ensures customer satisfaction. - Acts as a key link between the company and its clients. - Provide transportation visa. #J-18808-Ljbffr
Overview One of our clients is partnering with a leading AI organization to improve how advanced artificial intelligence systems process, evaluate, and resolve complex, policy-driven cases in regulated environments. We are seeking experienced Customer Support Specialists, Case Managers, and Operations Support professionals to help model, review, and validate workflows involving policy...
We are hiring a Customer Insights Specialist to lead customer research surveys and Voice of Customer (VoC) programs. This role focuses on analyzing customer feedback and transforming data into clear insights that help improve services and customer journeys. Key Responsibilities - Manage and enhance customer surveys (NPS CSAT CES) across all channels. - Conduct customer research focus groups...
Job Description We are looking for a Digital Customer Experience Specialist to support the development, improvement, and quality assurance of customer journeys across digital channels, including the website and mobile app. In this role, you will work closely with CX designers and IT teams to make sure digital services are smooth, user-friendly, and compliant with UAE digital standards. Key...
Job Description We are seeking a Customer Journey Specialist to map, design, and improve customer journeys across all channels. You will work with cross-functional teams to identify pain points and design better, more seamless experiences. Key Responsibilities: - Create and update customer journey maps, service blueprints, and future-state designs. - Lead workshops to identify customer needs...