customer complaints jobs in Dubai

A prestigious semi-government entity in Dubai is seeking an experienced Manager in Customer Complaint Management to lead complaint resolution efforts. This role focuses on enhancing customer satisfaction and driving continuous service improvements. Candidates must possess a Bachelor's degree in Business and 4-6 years of relevant experience, along with strong communication and analytical skills....

A leading bank in the UAE is seeking a Senior Service Associate to manage and resolve escalated customer complaints effectively. The role involves conducting thorough root cause analysis, ensuring adherence to consumer protection regulations, and maintaining high service quality across all customer touch points. Candidates should have 3-5 years of experience in customer service within banking and...

About Médetone Médetone is a dynamic and fast-growing online pharmacy that prioritises customer care and innovation in healthcare delivery. We are committed to providing customers a seamless, safe, and efficient service. We offer prescription medications, over-the-counter products, and personalised healthcare services. As we continue to grow, we are looking for a skilled Customer Service Manager...

A leading international bank in Dubai is seeking a Retail Service Manager who will play a key role in ensuring exceptional customer service and operational efficiency. The ideal candidate will support frontline teams managing customer queries and complaints while implementing process improvements to enhance the customer experience. Strong leadership, problem-solving skills, and stakeholder...

Overview Job Purpose: With over 40 years of global trading experience, SkyCargo connects people and businesses to a world of incredible opportunities. In this role you will placed in a Contact Center environment to provide SkyCargo customers with a high standard of customer service at the import and export counter and express counter in the provision of information related to cargo products,...

At IDEMIA we aim to offer our employees a dynamic and exciting environment where you have opportunities for career growth and professional development. Internal mobility is a great way for you to energize your career and to build your personal brand. Its also a great way to explore other functions professions or countries as IDEMIA operates in different businesses and in 50 locations around the...

| | || --- | --- || Location | Dubai, United Arab Emirates || Qualifications | Bachelor’s Degree || Experience | 2 Year+ |## Job OverviewWe are seeking a meticulous and experienced Customer Service Representative to join our team. The ideal candidate will play a crucial role in delivering high-quality customer support, managing client interactions across multiple channels, and ensuring timely...

Department: Customer Support Reports To: Customer Service Manager Employment Type: Full-time Job Summary The Customer Service Representative (CSR) is responsible for delivering a high-quality customer experience by handling customer inquiries, resolving issues efficiently, and ensuring customer satisfaction across all communication channels. The role requires strong communication skills,...

A leading customer service firm in Dubai is seeking customer service executives to address customer inquiries, resolve complaints, and deliver product or service information. Candidates should possess strong communication skills, problem-solving abilities, and patience. Call center experience and CRM knowledge are optional but preferred. This position offers opportunities for training, career...

[ Job Responsibilities: - Respond to customer queries through phone, live chat, or email. - Offer prompt and professional assistance to Mandarin-speaking clients. - Help with troubleshooting, account management, and various inquiries. - Ensure exceptional customer service in accordance with company guidelines. - Capable of working autonomously or collaboratively within a team. - Effectively...

We are currently looking for a Customer Service Officer for our UAE operations with the following terms & conditions. Job Purpose To provide end-to-end operational and administrative support for the Customer Experience Department by executing manual process-driven tasks related to complaints handling, quality assurance, reporting and documentation. The role ensures accurate data entry, system...

Overview The Customer Relationship Officer (CRO) plays a vital role in ensuring a superior experience for club members by building strong relationships, handling inquiries and complaints, and promoting premium services. This position requires delivering personalized service, resolving issues effectively, and fostering member satisfaction and retention. Key Responsibilities - Member Engagement...

Customer Service Representative Knauf stands for opportunity. We know that opportunity looks different to each person, and we are proud that we see opportunity in everyone. This exciting role within Knauf GCC could be the perfect next opportunity for you to build a unique career, in a values-led culture with a clear purpose of making tomorrow a home for all of us. We are a global manufacturer...

Minimalist.ae is a local brand founded in 2016 in Dubai that designs and manufactures elegant, high-quality watches, jewelry, handbags, perfumes, and leather goods designed to enhance personal style. With four stores now open in the UAE, we focus on simple yet sophisticated designs, with specifically our Arabic numeral watches being known for their timeless appeal. Minimalist believes in...

We are seeking an experienced Manager Customer Complaint Management in Dubai to lead complex complaint resolution, enhance customer satisfaction, and drive continuous service improvements for our prestigious semi government entity. Key Responsibilities - Manage and resolve customer complaints end-to-end, ensuring timely and effective solutions. - Analyze recurring issues, identify root...

A leading bank in the UAE is seeking a Senior Service Associate to manage and resolve escalated customer complaints effectively. The role involves conducting thorough root cause analysis, ensuring adherence to consumer protection regulations, and maintaining high service quality across all customer touch points. Candidates should have 3-5 years of experience in customer service within banking and...

Customer service executives handle customer inquiries resolve complaints and provide product or service information. Required skills include strong communication problem-solving ability and patience. Optional skills include call center experience and CRM knowledge. Benefits include salary visa assistance paid leave training and career growth. Dr.Job is an AI-powered career platform that bridges...

We are seeking an experienced Manager Customer Complaint Management in Dubai to lead complex complaint resolution, enhance customer satisfaction, and drive continuous service improvements for our prestigious semi government entity.Key Responsibilities - Manage and resolve customer complaints end-to-end, ensuring timely and effective solutions. - Analyze recurring issues, identify root causes,...

A prestigious semi-government entity in Dubai is seeking an experienced Manager in Customer Complaint Management to lead complaint resolution efforts. This role focuses on enhancing customer satisfaction and driving continuous service improvements. Candidates must possess a Bachelor's degree in Business and 4-6 years of relevant experience, along with strong communication and analytical skills....

Talents Tide is hiring for a government entity client to support customer service operations within a professional call center environment. Key Responsibilities: - Handle inbound customer inquiries, service requests, and complaints through call center channels in a professional and timely manner - Provide accurate information, guidance, and issue resolution while adhering to approved service...