contractual customer management jobs in Abu Dhabi

A leading travel company in Abu Dhabi is seeking a Branch Manager to lead and develop a motivated team. This role involves overseeing daily operations, setting sales targets, and ensuring a high standard of customer satisfaction. As the Branch Manager, you will play a key role in driving business growth and cultivating an exceptional customer journey for every client. The position includes a...

Job Purpose The Senior Manager - Customer Experience is responsible for shaping, embedding and continuously improving the end-to-end experience of everyone who interacts with Saadiyat Grove, visitors, residents, office tenants, retail staff and partners. The role focuses on how the destination feels and functions in real life, translating brand promise into lived experience across physical,...

A prominent service center in the UAE is seeking a Service Manager to ensure high customer satisfaction by facilitating service operations. The ideal candidate will have 8-10 years of experience in a related role, strong technical background, and the ability to manage team dynamics. Responsibilities include customer engagement, overseeing service quality, and maintaining records. The role...

A leading retail company in Abu Dhabi is seeking a Store Manager to maximize profitability and enhance customer experience. The role involves overseeing daily store operations, developing store teams, and ensuring compliance with company policies. Candidates should have 4-5 years of managerial experience, a proven track record of business performance, and the ability to coach staff effectively....

Overview The Company You’ll Join Carta connects founders, investors, and limited partners through world-class software, purpose-built for everyone in venture capital, private equity and private credit. Trusted by 65,000+ companies in 160+ countries, Carta’s platform of software and services lays the groundwork so you can build, invest, and scale with confidence. Carta’s Fund Administration...

| | || --- | --- || Location | Abu Dhabi Emirate, United Arab Emirates || Qualifications | Bachelor’s Degree || Experience | 10 Year+ |## Job OverviewADNOC Trading Limited (“AT”) is seeking an ambitious and motivated Manager, KYC to join its Treasury & Financing Division in Abu Dhabi. This is a unique opportunity to join a fast-growing international energy trading company and be part of its...

A leading management firm is seeking a results-driven Location Manager in Abu Dhabi to oversee daily operations at the facility. The role involves managing staff, optimizing processes, and ensuring excellent customer service. The ideal candidate should have a bachelor's degree in a related field and at least 5 years of experience in a managerial role. Strong leadership and communication skills...

Job Description Summary The Senior Customer Services Manager provides expertise in sustained customer success and growth of controls retrofit projects and postsales lifecycle management including technical support agreement training professional services renewals outcome attainment retention expansion and customer advocacy across the Gulf Turkey Pakistan and India subregion. This role is...

Account Manager/Customer Success Specialist Join to apply for the Account Manager/Customer Success Specialist role at Parent. The Customer Success Manager helps clients get familiar with the application. They hold training sessions to educate the users on how the product can benefit them, to ensure that they are ready and live, and to follow up on the existing clients. We are looking for a...

Core Responsibilities: - Lead and oversee daily operations of all marinas and public marine assets in Abu Dhabi, ensuring alignment with AD_perts Group’s operational standards and strategic objectives. - Monitor operational performance, prepare reports for senior management, and drive corrective actions to achieve continuous improvement. - Coordinate with cross‑functional teams to ensure...

Responsibilities - Oversee the Customer Care & Billing (CC&B) Merger & Upgrade as a multi-phase program ensuring alignment with enterprise goals and timelines. - Manage program execution with a focus on interdependencies across multiple projects and system reintegration while maintaining customer satisfaction. - Ensure that acceptance criteria for the merger and upgrade are met. - Track detailed...

A leading staffing agency in Abu Dhabi is seeking an experienced Customer Success Manager to drive customer satisfaction and the expansion of cybersecurity solutions. Candidates should have at least 3 years of experience in IT customer success or account management, strong relationship-building skills, and a proven record of upselling. This role is crucial for ensuring long-term customer...

Overview About Us Great Place To Work is the global authority on workplace culture. Our mission is to help every place become a Great Place To Work for all. We give leaders and organizations the recognition and tools to create a consistently and overwhelmingly positive employee experience fostering cultures that are proven to drive business improve lives and better society. Our recognition is...

Main Responsibilities - Lead and mentor the frontline customer service team to ensure professional and customer-focused service. - Oversee all customer-facing tasks including inquiries, complaints, payments/collections, and post-sales service requests. - Make sure the team uses Salesforce CRM correctly for logging cases, tracking progress, and managing customer history. - Set and monitor KPIs...

POSITION SUMMARY Reports directly to the CEO and works closely with secondary key stakeholders, including the CFO/COO, E-commerce Manager, Retail Manager, Finance, and Logistics teams. The Customer Service & Operations Manager is primarily responsible for managing and elevating the entire customer care function across our D2C channels (ecommerce and retail). This role is at the heart of our...

Location Kuala Lumpur, Malaysia Department Success Department Role Customer Success Manager (EMEA) Mode Full-time About Respond.io Founded in Hong Kong in early 2017, Respond.io is a pioneering Business Messaging platform that seamlessly unifies customer communication across instant messaging, web chat, and email. Our excellence has been recognized by G2 and honored with the SME100...

About the Job ADNOC Trading Limited ("AT") is seeking an ambitious and motivated Manager, KYC to join its Treasury & Financing Division in Abu Dhabi. This is a unique opportunity to join a fast-growing international energy trading company and be part of its long-term success. ADNOC Trading Limited Incorporated in the Abu Dhabi Global Market, Abu Dhabi’s international financial centre, AT...

A leading automotive service centre in Abu Dhabi Emirate seeks a Service Manager to enhance customer satisfaction. The successful candidate will manage service processes, ensure quality interactions, and coordinate with the workshop team. Applicants should have 8 to 10 years of service management experience, a technical diploma or degree, and strong interpersonal skills. The role requires a UAE...

A leading technology firm seeks an experienced Account Manager/Customer Success Specialist located in the UAE to manage client accounts and ensure they gain the most value from the application. The successful candidate will be fluent in Arabic and hold a Bachelor's degree, with at least 3 years of experience in customer success within a fast-paced environment. Responsibilities include training...

Role Overview We are looking for aCustomer Success Managerwith at least3 years of experience in IT, focusing on sales management, account management, and customer retention. The CSM will ensure customer satisfaction, adoption, and expansion of our cybersecurity solutions. Key Responsibilities - Manage customer relationships to ensure long-term satisfaction and retention. - Serve as the main...