call center representative jobs in Umm Al Quwain

Requirements - Bachelor s degree in Business Administration, Communication, or related field - 7+ years of experience in call center management - Strong leadership and interpersonal skills - Ability to handle stressful situations calmly - Familiarity with call center software and CRM systems Company Industry - Medical - Medical Devices Department / Functional Area - Helpdesk - Customer...

Sales Representative vacancy in Umm-al-Qaiwain UAE Sales Representative – Umm-al-Qaiwain, UAE We are looking for an experienced and motivated Sales Representative to join our team in Umm-al-Qaiwain, United Arab Emirates. The successful candidate will be responsible for identifying sales opportunities, developing relationships with potential clients and closing sales. The ideal candidate should...

Overview Experienced Sales Representative - Umm-al-Qaiwain, UAE (No English Required). This is a part time position open to all nationalities; however, preference will be given to African candidates. Responsibilities - Develop a customer base through new business opportunities and referrals. - Generate leads through cold calling and networking activities. - Establish relationships with...

A leading technology company is seeking a technical support expert for their data center in the United Arab Emirates. Responsibilities include server and network hardware support, structured cabling, and compliance audits. The ideal candidate will have a Bachelor's degree in Computer Science or related field, and hands-on experience with data center infrastructure. This role requires strong...

A leading bank in the UAE is seeking a Quality Assurance Analyst to conduct evaluations of complaint resolutions within the organization. The role requires experience in a customer service environment, focusing on enhancing call quality processes and ensuring adherence to banking policies. The ideal candidate should possess excellent analytical skills and hold a Bachelor's degree in a relevant...

Job Purpose To delight internal and external customers over the telephone. Key Responsibilities - Interact with customers over the phone to understand their banking needs. - Provide excellent customer service to achieve customer loyalty. - Resolve problems over the telephone on the spot. - Convert sales opportunities to meet financial targets. - Clarify and explain procedures and products over...

Team Leader/Subject Matter Expert - Contact Center Job Description As a Contact Centre Team Leader, you'll lead, motivate and support a team of 15+ contact center advisors, ensuring that great customer service and support is delivered. You and your team will provide key support to our client/s. You will coach, support and develop your team, build their abilities and drive continuous improvement...

Contact Center Operations Manager Team Supervision - Organise and supervise the work of the assigned team to ensure that all work within a specific area of the activity is carried out in an efficient manner, which is consistent with operating procedures and policy. - Provide on‐the‐job training and constructive feedback to assigned team to support their overall development. - Promote the...

Eram Talent is currently looking for a knowledgeable and motivated Data Center Technician to join our team in Saudi Arabia. Data Center Technician perform 24x7 shifts for Data Centers and handle incidents to ensure safety requirements are met. Key Responsibilities - Operate and support Data Center facilities on a 24x7 shift basis, ensuring safety and uptime. - Perform racking, de-racking, and...

This is a remote position. We are seeking a Customer Service Representative to join our Customer Onboarding team (Sales or Supply) remotely. This role is open to UAE Nationals and focuses on supporting Kavak's appointment-based operations. You will be responsible for appointment reminder calls, follow-ups, and rescheduling, while acting as a key touchpoint to ensure customers are fully prepared...

Summary The Trainer I is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix in support of client programs to ensure superior workforce preparation with best in class service and delivery. This position requires attaining and maintaining certification in the Trainer Certification Program (101/102), provides...

Customer Care Representative (UAE National) Job Purpose To manage the reception efficiently, attend to guests and telephone calls in a professional manner befitting the corporate image of the Group and provide the necessary administrative support functionally required by the Showroom Manager. Roles and Responsibilities - Efficient and courteous handling of telephone calls, provide necessary...

Job Title: Lead Development Representative (Sales Development Representative – SDR) Location: Dubai, UAE (In office role) Department: Sales Reports to: SDR Manager About Trimble Trimble is a global technology leader delivering solutions that enable our customers to work smarter, safer, and more sustainably. Our industry‐leading innovations in positioning, modeling, connectivity, and data...

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About Delinea: Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern enterprise. Leveraging AI-powered intelligence, Delinea's leading cloud-native Identity Security Platform applies context throughout the entire identity lifecycle – across cloud and...

Customer Service Representative | Hertz | Financial Services at Al-Futtaim Automotive Job Requisition ID: 174533 Al-Futtaim Group, established in the 1930s, is a diversified and progressive privately owned business headquartered in Dubai, UAE. It operates five main divisions: automotive, financial services, real estate, retail and healthcare. With more than 35,000 employees across more than 20...

A healthcare organization in the United Arab Emirates is looking for an experienced Call Center Supervisor to oversee operations and manage a team. The ideal candidate will have at least 7 years of experience in call center management and strong leadership skills. Familiarity with call center software and CRM systems is essential. This position offers an opportunity to improve customer service in...

Overview Responsible for effective delivery of hands-on technical support and installations. This will include server hardware and network break-fix tasks, structured cabling installation, rack deployments and decommissioning activities, site planning, problem escalation and performing installations in an Oracle Cloud Infrastructure (OCI) data center. Prioritize ticketing queues, resolving...

Operations Manager - Contact Center - Real Estate (Bilingual- English/ Arabic) Responsibilities - Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed - Maximize revenue generation to reach long and short term financial projects (i.e. data collection for billable/non-billable hours, forecasting, budgeting, etc.) - Selecting, training, developing, and...

Job Title Quality Analyst - Contact Center ( Bilingual - English/ Arabic ) Job Description As a Quality Analyst, you will execute the daily requirements of the Quality Assurance program for the Contact Center. You will evaluate a customer's experience as they interact with customer service advisors through inbound and outbound calls, email, chat, and social media responses, and compare it...